Arrived on time
Arrived on time. Watch is everything I wanted. Thank you, Sandye Hesford
About Spade & Co
Data updated- Website
- spadeandco.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (7/7)
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About this business
Spade & Co is a health and fitness brand committed to improving people's lives. Our goal is to empower everyone to live a healthier and more active lifestyle. Our latest product, the Health Smartwatch 3, is designed to help you track your daily activity, heart rate, blood oxygen level, and sleep.
Written by the business, not verified by us.Is Spade & Co legit?
Spade & Co (spadeandco.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally responsive customer service and helpful staff who quickly resolve any technical questions or setup issues. People also love the impressively long battery life and the numerous health-tracking features available at such a reasonable price point. Reviewers are particularly fond of how easy the watch is to use and set up for daily fitness tracking. However, some customers also noted experiencing mild skin irritation from the watch bands or facing occasional issues with the build quality. A few people additionally mentioned facing challenges with unexpected battery drain or finding the device settings somewhat difficult to navigate at first.
Auto-generated from all reviews of this business. For reference only.What people say
Trisha...was very patient w explaining…
Trisha...was very patient w explaining each step.
Spade & Co were able to resolve an address issue
Spade & Co were able to resolve an issue regarding an address change. After investigating the situation they decided to send a new order to the correct address. I appreciated the support from their customers service team.
I am very pleased with my Spade Health…
I am very pleased with my Spade Health Watch 4. I did have an issue, however the support/customer service was great and helped me to take care of my issue.
timely response
fantastic product for affordable price
fantastic product for affordable price. have the watch and scale and love both pf them
I am 91 years old
I am 91 years old. I ordered my Health Smarthwatch 4 from Spade. I didn’t think I would be able to start my watch. It was easy. I ordered a new metal band . It is beautiful. I have the pink gold watch. I get many compliments. I love my watch & band. Order it you will love it also.. 💕 PS. Great company…
Great Customer Service
After first receiving my new smartwatch and knowing I made the right choice, I ordered 2 more bands. When I put one of the new bands on a 2nd time after only wearing it once, the pin broke and I was unable to wear it. In response to an email I received asking how I liked my new smartwatch, I mentioned the broken pin and asked about a replacement. They are sending me a new band at no cost. That's great customer service and I definitely will recommend Spade & Company!
The Best
I tried several other smart watchs along with this one to see which I preferred most. I chose this watch mainly because it actually had a face I really liked and had everything I was looking for. Not to be left out is the GREAT customer support!! Promptly answered my questions even on Sunday. I would buy from a company and recommend one that has great customer support.
Spade & Company's Judy service.
I would hire Spade & Company's Judy in a New York minute! Judy stood by me when their Power Block product was not delivered for ten days due to the USPS system. Judy was responsive, understanding, helpful, and professionall yet personally represented Spade & Company. Made me a happy customer.
Ordered for my elderly mom that lives…
Ordered for my elderly mom that lives alone. After I set things up for her, she only has to keep the battery charged. I set up walking goals so she gets a gentle reminder and a positive response when she walks. She also forgets her phone, so if she falls, she has a way of getting help. Excellent purchase.
underwhelmed
the battery lasted long 7 days, and it tracks my sleep which is the main thing I wanted but as a full-on replacement for my apple watch it sucks. you can take calls, but you can't return texts and the syncing with my phone is almost nonexistent, so it registers two different step counts. it charges very fast so it's only off my wrist for maybe 10-15 minutes, but I get a little rash on my wrist from the band. I don't see it being worth the OG price of $160. Going from apple to this is sub par. if I got this before my apple I wouldn't be underwhelmed. I'm not saying apple is better I just thing this brand needs to have a better syncing or relay with phones. I just want to text from my watch. Tried to return it but I’d have to pay for return it. I don’t see how that’s a 30 day or money back guarantee is I have to pay for returns. Should’ve known not to buy a watch from this unknown website
Reply from Spade & Co2026-06-24
Hi Corrine, Thank you for taking the time to share your feedback. We reached out directly, arranged a prepaid return label, and have now issued a full refund. We also appreciate your thoughts on compatibility and have shared them internally so we can be clearer with future customers. We're glad we had the chance to connect and make this right. — The Spade & Co. Team
The ease of set up.
The ease of set up and the amount of health support available. Choice of wrist bands after purchase with spending much.
Love my Spade
Looking on the internet, I found the Spade watch. I found what I wanted and at a good price. The watch has many more options, than I use. However, it has what I desired. As needed, I used helpful Spade emails and You Tube videos. I love that it is waterproof, has a great main screen easy to read, and several screen options. My steps are counted, I have my essential contacts loaded, in case I need them. My heart beats, stress level, and sleeping record are great. So many other things I could do with this watch. Love my Spade.
This is a great watch for a great…
This is a great watch for a great price. It does the same things apple, Samsung and all the other top brands.
Great watch
The watch was everything it said it was. I love it! Price was great too!!
LOVE the watch
LOVE the watch! Battery last a week or more. So much longer than the fruit competitor. Set up is super easy; the health/exercise app is amazing and you can talk, text, email as well with it. I did have one where i was not getting text notifications/messages. I received everything else. Cust Service (Jane is who i spoke with) was AMAZING! She stayed on the phone with me for a long time trouble shooting and when we could not get it working, she sent a return label and sent me a new watch! Her email communication was great as well. My new watch is on its way and I can wait to receive it. Made wearing a watch great again!
Everything I was looking for and…
Everything I was looking for and extended battery life. Only one exception, I cannot put blood pressure onto it???
love the watch BUT....
I love the looks of the watch and it performs very well. BUT THE ONLY thing I do not like is the way you have to charge the watch. I keep losing the correct cable also have brought at least a dozen the of the cases and flat charging things that are suppose to work but they do not. I don't mind paying for an easier way
I needed guidance
I needed guidance to recharge a somewhat vintage smart watch. They took the time and asked the right questions, to determine the right app to use, and that was all it took. Problem solved.
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