Spade & Co is a health and fitness brand committed to improving people's lives. Our goal is to empower everyone to live a healthier and more active lifestyle. Our latest product, the Health Smartwatch 3, is designed to help you track your daily activity, heart rate, blood oxygen level, and sleep.
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Is Spade & Co legit?
Spade & Co (spadeandco.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally responsive customer service and helpful staff who quickly resolve any technical questions or setup issues. People also love the impressively long battery life and the numerous health-tracking features available at such a reasonable price point. Reviewers are particularly fond of how easy the watch is to use and set up for daily fitness tracking.
However, some customers also noted experiencing mild skin irritation from the watch bands or facing occasional issues with the build quality. A few people additionally mentioned facing challenges with unexpected battery drain or finding the device settings somewhat difficult to navigate at first.
Auto-generated from all reviews of this business. For reference only.
My advice, Do NOT buy this watch. I had mine for only two months and it stopped working. I contacted customer service and the company did nothing about it.
Reply from Spade & Co2026-08-10
Hi Lisa,
We are sorry about the trouble with your watch, and sorry that getting back to you took longer than it should have.
Our team did look at your order and offered what we could, and we know it was not the resolution you were hoping for. We would still like to help. Please reply to your email thread so we can go through it again.
Spade & Co Team
Nick and Trisha were concerned about my problem and worked with me to correct the issue. I love my Spade Smart Watch 4 and recommend the product and the service.
Spade customer support is THE BEST! I have purchased 3 Spade and Co. smartwatches and we all love our watches. I had an issue with mine - I was able to get text, phone call, and email notifications for several days when suddenly, I couldn't. I tried everything the app told me to do, but nothing worked. I contacted customer service and got the answer immediately. Way to go, Spade and Co.!! Thank you!
I purchased the watch as a gift for my wife. Just to let you know, she loves it and is very happy with it. Still learning all the features and the battery life is great. So far so good, no issues.
My wife who is registered nurse loves your watch. She bought it specifically for her job in the hospital and she loves the large numbers and all the extra features on it. Thank you Spade & Co. for a spectacular watch.
Quick, simple, easy to follow response to my issue. Fixed the problem quickly. A little bit difficult to find the correct site at first. Would be awesome if the main Spade website had customer service link more prominently displayed. This is the second time I have had excellent assistance with a question.
Reply from Spade & Co2026-08-07
Hi Rick,
Thank you for the kind words, and for coming back to us a second time.
Glad the fix was quick and easy to follow. That is what we aim for every time.
Your point about the site is fair. Finding the way to reach us should not take any effort, and we have passed this on to the team so the contact link can be given a clearer spot. In the meantime, [email protected] comes straight to us.
Thanks again for taking the time to share this.
Spade & Co Team
Spade & Company watches are great, except they don’t play well with hearing aids.
Reply from Spade & Co2026-08-07
Hi Dan,
Thank you for the kind words about the watch, and thank you for flagging the hearing aid point.
We have reached out to you by email so we can go through it with you properly. Whatever comes of it, feedback like this is how we get better, so we appreciate you taking the time.
Anything else, we are at [email protected].
- Spade & Co team
Thank you for the superb customer service! We appreciated the quality support and the great attitude Trish provided us as we learned how to set up my mom’s watch. Best customer service we’ve had in a long while!! Will be buying from Spade & Co again! Best!
My husband loved his new watch even though he is still learning all the features. Best of all, the long lasting battery is a plus.
The slick design makes this watch perfect for an evening out for dinner or just a day trip shopping.
Love the watch, may get one for myself! Highly recommend Spade &Co.
I'm 67; one who likes to research before buying. I wanted an Android syncing health watch, not complicated, yet attractive for everyday wear. The Spade & Co. Health 4 was a match. I've had it for 2.5 months. It helps me track movement, heart rate and of course time. Works with my cell to access GPS and phone calls. I needed customer support recently and was contacted promptly by a human. I won't hesitate to recommend this product. Hopefully as time goes by it will continue to perform.
I was having problems with setting up my watch. Jane took the time to help me. I can tell you that the customer service is A+. The watch works flawlessly. Can't recommend this company enough.
The Spade&Co watch is Great purchased about July 1st and going strong
The Spade&Co watch is Great! Love the battery life. The watch is easy to navigate and pairs well with all types of Cellular phones. No issues with it at all. Great job and the price is comfortable especially in these times. I have recommended Health watch to a number of my friends.
Keep up the good work.
Great assistance all the way through the setup process.
Very helpful and provided great detailed instructions.
Reply from Spade & Co2026-08-04
Hi Joann. Thank you for this. Setup is where most questions come up, so it means a lot to hear our team walked you through it clearly. Enjoy the watch.
I've had my Smart Watch 4 for 2 weeks and it's terrific! Long battery life, easy to navigate after spending a few minutes checking the features. I like the feature that I can turn off the lighted face from 9pm to 5am, yet I can push the stem to light the face to check the time in the dark, until 5am comes. I also had a few questions that the nice support people helped me with. It's worth the money folks! Doug
Reply from Spade & Co2026-08-04
Thanks Doug, this made our day. That night mode setting is one of those small features people usually find later, so it is great that you dug into it early. Glad the team could help with your questions too. Enjoy the watch, and we are always at [email protected] if anything comes up.
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