Ease of enrollment
Ease of enrollment. Had SPOT prior to this it was a fantastic experience. Would highly recommend this insurance.
About Spot Pet Insurance
Data updated- Website
- spotpet.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/19)
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About this business
America's FavoritePuppy Insurance Click for Price >Protect your pet and your wallet. Spot Pet Insurance provides plans that include accident & illness, accident only, and preventative care to cover routine checkups. With customizable plans and a multi-pet discount, there’s something to fit every budget.
Written by the business, not verified by us.Is Spot Pet Insurance legit?
Spot Pet Insurance (spotpet.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, expressing high satisfaction with the services offered. Customers frequently mention that filing claims is simple, intuitive, and straightforward, while financial payments and reimbursements arrive very quickly directly to their bank accounts. People really appreciate the clear status updates, easy website navigation, and stress-free support provided during difficult veterinary situations and emergency surgeries. Some reviewers were not happy with unexpected claim denials or lower than expected reimbursements for expensive vet bills due to pre-existing conditions. A few consumers also reported delayed processing times, continued billing issues, or difficulties reaching a prompt resolution for their submitted documents.
Auto-generated from all reviews of this business. For reference only.What people say
Great user friendly website for claims
I pay monthly, but I've already gotten back a lot of my monthly fees due to my dog having liver enzyme issues.
I’m so grateful be back with spot there…
I’m so grateful be back with spot there customer service excellence I have no problems with staff specially Ty to Niki
Great Service Just recommended SPOT to a person in…
Just recommended SPOT to a person in the pet store. Great, quick service and easy app to follow. Our refund was handled in a timely fashion.
Accuracy....completion of claim in a…
Accuracy....completion of claim in a timely manner....ease of filing a claim
prompt refund
Great customer services. Easy to file claim.
First time I sent in a claim and it was…
First time I sent in a claim and it was so easy and you responded, paid immediately! Thank you
It was relatively easily to submit the…
It was relatively easily to submit the claim, and it was processed in a very reasonable period of time.
They are fast, reliable and reimburse claims
They are fast, friendly and actually reimburse for legitimate vet costs, unlike corrupt companies like Metlife Pet Insurance. Spot also offers a convenient way to file claims online or via email. Their monthly premium is excellent. The only Improvement I can think of. Is for Spot to insure rabbits as well. I highly recommend Spot Pet Insurance to all other dog owners.
They are always professional and timely…
They are always professional and timely when we have a claim filed.
Filing a claim is easy
Filing a claim is easy, and reimbursement was fast!
Spot Pet Insurance was outstanding
Spot Pet Insurance was outstanding. The process to upload the vet invoice was easy, they quickly verified the information and within a week the full amount, less deductible of course, was deposited in our account. We couldn’t be happier with Spot.
Fast response.
I submitted for the years for June 2025…
I submitted for the years for June 2025 through June 2026 for over $1.500 of claims and they paid me $25.00 yes Twenty five dollars. They said that rest had PREEXISTING CONDITIONS. I can not believe that I am the ONLY PERSON THAT DIDNT GET THEIR BILLS PAID.
Responsive.
This is my first experience with pet…
This is my first experience with pet insurance and Spot has been very easy to work with and process claims. I have called customer service as well and they were very helpful and kind.
Spot is spot on
Spot is honest & very helpful. We had expenses we did not expect- appreciate the help with submitting claims and timely payments .
You have shown me you are A Very…
You have shown me you are A Very reliable company , I get my refunds in a professional timely manner
Easy claims process
Easy claims process, quick claims processing, easy to use app. Highly recommend
Fast refunds
My Yorkie had to have surgery to remove bladder stones. This was her third surgery and Spot was fast in sending the refunds for them. This was good because the refunds arrived in time for me to pay the charge on my credit card.
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