Spot Pet Insurance

Good company

This was my first time making a claim. putting in the all the information was easy, and hearing back from them took just a little time. I am expecting a check any day now! Very nice so far.

The claim the refund and the payment…

The claim the refund and the payment they where all great.

Quick and Simple Process for Claims

Quick and Simple Process for claims. Online instructions were simple and to the point. The refund was processed quickly and I received reimbursement in a timely manner.

Quick turnaround

Quick turnaround. Thank you.

Rapid money response to emergency…

Rapid money response to emergency treatment for my dog’s treatment. Very grateful.

Excellent customer service when placing…

Excellent customer service when placing claims

So grateful to SPOT for being there for our girl

My kitty Buttercup randomly got really sick. She had a fever for over a week. Since we didn’t know why she had a fever, the vet needed to run several different tests on her which were SO expensive. I was SO thankful and relieved to have SPOT insurance during this time. It was so nice to be able to say yes to every test she needed, instead of worrying if we’d be able to afford it. Our Butters is all better now and we have been reimbursed. I can’t express enough how easy the claim process was. I’m just so happy with the experience.

Claims are paid timely.

Get accident only coverage for your pups!

My experience with Spot has only been positive. I’ve had accident only coverage for my 1 year golden retriever since she was a puppy, and unfortunately needed it after she had an intestinal blockage from eating out of the trash (typical golden). Spot processed both of my claims within 2 weeks, contacted my vets for me, and I received the money within 2 days after they finished their review. They provided peace of mind financially during a difficult time, and for that I’m grateful!

Insurance is very important even in such an unexpected situation.

Insurance are very important. Adopted my pet who looked very perfectly healthy and fine and went home. Applied for an insurance a week after adopting. Didn't expect the health got worse three weeks after adopting and eventually my poor pet has to be put to sleep. It was very traumatic and stressful - it put our strain on our finance on vet visit and emergency visit. I want to thank insurance for making this process less stressful and put our finance a peace of mind with refund and claims even though we are grieving for our beloved pet. It's important to keep medical record intact and documented otherwise.... it can delay payment.

Easy and prompt reimbusement

Great Experience

This is the first time we submitted 2 claims for our pets for Spot Insurance. Very satisfied as we received payment for both claims in a timely fashion. Communication with this company was great as well. Will definitely continue doing business with this insurance company!

Vijay PrabhakarUnited States · 1 review · Experienced 2026-07-11 · Posted 2026-07-22

Very bad

Very bad. Dont bother taking your pets insurance with these scammers.

Was informed my reimbursement check can…

Was informed my reimbursement check can be voided and sent to a new address, but that it could not be directly deposited into my account even after inputting my banking info in the system. Huge inconvenience.

Great insurance!

Quick & easy claim process

Quick & easy claim process, it’s the one thing I don’t have to worry about when my pets are sick or have an accident. It gives me a lot of peace of mind

Claims

Very easy to work with. Claims process was smooth and they paid out the claim in a 1-2 weeks.

Process was easy and first claim was…

Process was easy and first claim was fully approved

So far

So far, this insurance company has been “spot on”. I was worried when they said they were changing providers, but I’m getting the same coverage for less now. I purchased emergency only, but added routine medical which I had forgotten about. I just went to investigate the change in ownership, and submitted my vaccination receipt, easily on the app, and received payment via direct deposit. Easy peasy….

My dog was recently diagnosed with…

My dog was recently diagnosed with glaucoma at the early age of 4.5 years old. Spot has made it super easy to submit claims and get reimbursed!