Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.
Written by the business, not verified by us.
Is Tango legit?
Tango (tangocard.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the support team for being prompt, helpful, and courteous when resolving issues with rewards. Many users find the online platform extremely easy to navigate and deeply appreciate the fast assistance provided by knowledgeable agents.
Some reviewers were not happy with the platform, noting that redeeming gift cards can sometimes feel overly complicated and frustrating. A few people also mentioned experiencing unexpected delays, technical obstacles, or receiving unhelpful responses when trying to solve account problems. Despite these obstacles, most people remain very satisfied with the overall service and the helpfulness of the personnel.
Auto-generated from all reviews of this business. For reference only.
My card got expired and the customer service lady issued me a new card for the remaining balance. I was very grateful for this. Thank you to the lady who helped me!
Reply from Tango 2026-07-18
Hello Shailan,
Thank you so much for your 5-star review! We're delighted to know that our team was able to help you obtain a replacement card and access your remaining balance. We truly appreciate your kind words and will be sure to share your feedback with the representative who assisted you. Thank you for choosing Tango, and please don't hesitate to reach out if there's ever anything else we can help with.
Regards,
Maurice V.
Tangocard.com
Terrible don't ever get any virtual visa prepaid gift cards they are a scam they can't be used to purchase anything online and they get declined all the time and your backup payment is charged and u can't get your money back this is a scam edit 7/11/2026 they did give me a transfer back to my PayPal account I do appreciate that but my comment on their prepaid visa gift card stands that is the reason I gave them 5 stars is because I got my 25 dollars back
Reply from Tango 2026-07-11
Hello Marcus,
We're sorry about that, and we appreciate you bringing this to our attention. We understand how frustrating it can be when a virtual Visa prepaid gift card does not work as expected. We'd like the opportunity to investigate this matter further and help resolve your concerns. Please check your email for a message from [email protected], as we've requested additional information needed to locate your order and assist you further. We look forward to working with you toward a resolution.
Regards,
Maurice V.
Tangocard.com
**UPDATE FROM TANGOCARD.COM 07/14/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Tangocard.com
Hi Shay,
Thank you for the 5-star review! We're thrilled to know your experience was easy and seamless. Our goal is to make sending and receiving rewards as simple as possible, and it's great to see that reflected in your experience. We appreciate your support and look forward to serving you again in the future!
Regards,
Maurice V.
Tangocard.com
Customer service experience was incredible. They addressed the query and request by understanding my situation and provided a clear solution
Reply from Tango 2026-07-03
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you had an incredible customer service experience. Our team strives to understand each customer's unique situation and provide clear, effective solutions, so it's wonderful to know we were able to assist you in a way that met your needs. We truly appreciate your kind words and your support, and we're always here if you need assistance in the future!
Regards,
Maurice V.
Tangocard.com
The rep was very customer service oriented; was a good listener; very helpful and responsive. He told me the follow-up would be processed within 1-2 business days. It did happen and I received my gift card. I was very impressed and pleased!!
Reply from Tango 2026-06-27
Hello there,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our representative provided attentive, responsive service and followed through exactly as promised. Delivering a smooth and reliable experience is very important to us, and it’s wonderful to know you were impressed with how everything was handled. We truly appreciate your feedback and your support, and we’re always here if you need any assistance in the future!
Regards,
Maurice V.
Tangocard.com
extremely fast in responding and didnt even take the whole 24hrs it said it would to solve the issue! Great customer service would recommend
Reply from Tango 2026-06-24
Hello Tiara,
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our team was able to respond quickly and resolve your issue even sooner than expected. Providing fast, reliable support is something we take great pride in, and it means a lot to know it made a difference for you. We truly appreciate your recommendation and are always here if you need any further assistance!
Regards,
Maurice V.
Tangocard.com
Hi Don,
Thank you so much for your kind feedback! We are thrilled to hear that you had a quick and positive experience with our support team. Providing responsive and helpful assistance is very important to us, and it is great to know our agent met your expectations. If you ever need anything in the future, please do not hesitate to reach out. We are always here and happy to help!
Regards,
Maurice V.
Tangocard.com
The level of customer service was far above what I usually experience. When my issue couldn't be resolved via chat, it was escalated. The next level contacted me quickly, I provided some additional information, and the issue was quickly resolved.
Reply from Tango 2026-06-20
Hi there,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that our team was able to support you effectively and ensure your issue was resolved quickly, especially after escalating it to the next level. Providing responsive, attentive service is very important to us, and it’s great to know we delivered that in your case. If you ever need assistance again, please don’t hesitate to reach out. We’re always here and happy to help!
Regards,
Maurice V.
Tangocard.com
Hi there,
Thank you so much for your kind 5-star review! We’re thrilled to hear that you found our team super helpful, as providing a smooth and supportive experience is always our top priority. If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we’ll be more than happy to help!
Regards,
Maurice V.
Tangocard.com
Hello there,
Thank you so much for your kind words and 5-star review! We’re really glad to hear you had a great experience with our support team, and your feedback truly means a lot to us. If you ever need assistance in the future or have any questions, we’re here to help and will always do our best to provide you with the same great service.
Regards,
Maurice V.
Tangocard.com
Scam company. Did a 20+ min Uber eats survey and the redeemed it for $10 (Uber eats) voucher and it didn't work.
Reply from Tango 2026-06-16
Dear James,
We have read your review and understand how frustrating it must be to spend significant time completing a survey and then experience issues redeeming the $10 Uber Eats voucher. We know how important it is for rewards to work seamlessly, and this is not the experience we aim to provide. We would like the opportunity to review what happened with your reward and help resolve this for you. Please check for an email from [email protected], as we have reached out to gather the necessary details to investigate and assist you further.
Warm regards,
Josh R.
Tangocard.com
**UPDATE FROM TANGOCARD.COM 06/17/2026:**
Hello James, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Tangocard.com
My employer provided me with a gift card as an incentive and the Tango gift card does not work Tango will not fix the card.
I would not recommend them as the $75 gift card through chewy did not work chewy States they don't work with third parties so it seems like a scam.
Reply from Tango 2026-06-16
Dear Regina,
We have read your review and understand your concern regarding the $75 Chewy gift card provided through your employer not working as expected. We know how disappointing it is when an incentive does not function properly, and we take these situations seriously. We would like to look into the status of the card and clarify what may have caused the issue so we can assist in resolving it. Please check for an email from [email protected], as we have requested additional information there to securely review your case and provide support.
Warm regards,
Josh R.
Tangocard.com
**UPDATE FROM TANGOCARD.COM 06/17/2026:**
Hello Regina, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Tangocard.com
Hello,
We are delighted to read your feedback and truly appreciate your kind words about our customer service. We know how important it is to feel supported, and we are glad that our team was able to be helpful to you. Thank you for taking the time to share your experience with us.
Warm regards,
Josh R.
Tangocard.com
Dear Jermaine,
We are happy to read your feedback and appreciate you highlighting how easy and user-friendly your experience was. Providing a simple and seamless platform is very important to us, and it is great to know we met your expectations. Thank you for choosing TangoCard.
Warm regards,
Josh R.
Tangocard.com
The prompt resolution of my issue, by sending a physical debit card. The wait time was not bad.
Reply from Tango 2026-06-14
Dear Obaid,
We are grateful to read your review and are pleased that your issue was resolved promptly with the delivery of a physical debit card. It is also great to know that the wait time met your expectations. We appreciate you sharing your experience and thank you for your patience throughout the process.
Warm regards,
Josh R.
Tangocard.com
It was a fast and easy experience to exchange my points that I got on Bing to an Amazon gift card. And the code I needed came soon after I entered the information.
Reply from Tango 2026-06-14
Hello,
We are pleased to read your review and are glad that you found the process of exchanging your Bing points for an Amazon gift card fast and easy. It is great to know the code was delivered promptly after you entered your information, as we aim to provide a smooth and efficient experience every time. Thank you for sharing your positive experience.
Warm regards,
Josh R.
Tangocard.com
They were able to assist me; even though I called 3 times.. They say the 3rd one is the charm.. Definitely was.. I have it a 5 because of him.. He’s why I recommend them to get the problem solved.. I forgot his name but if they had more of him in the company.. It would be phenomenal on the first try..
Reply from Tango 2026-06-03
Dear Tasha,
Thank you for taking the time to share such a thoughtful review and for your 5-star rating! We truly appreciate you giving us multiple opportunities to get things right, and we’re so glad to read that our team member was able to step in and turn your experience around on the third try. Your kind words about his impact and dedication mean a great deal to us, as we strive to deliver that same level of service in every interaction. We’ll be sure to share your feedback with our team, as it highlights exactly the standard we aim for. Thank you again for your recommendation and for trusting us to help resolve your issue—we’re always here if you need us!
Warm regards,
Josh R.
Tangocard.com
Hello Sean,
Thank you so much for your kind words and for taking the time to share your experience with us. We truly appreciate your recognition of our professionalism, as our team strives to provide the best possible service to every customer. If there is ever anything more we can assist you with, please don’t hesitate to reach out, we’re always happy to help.
Regards,
Maurice V.
Tangocard.com
I had a problem with a few crickets service card.
They corrected the problem in a few days.
I was able to pay my wireless service bill on time.
Thanks,
Terry Holmes
Reply from Tango 2026-05-29
Hello Terry,
Thank you so much for your kind 5-star review! We’re glad to hear that our team was able to quickly resolve the issue with your Cricket service cards and help ensure your wireless bill was paid on time. Your feedback means a lot to us, and we truly appreciate you giving us the opportunity to make things right. If you ever need assistance again, please don’t hesitate to reach out. We’re always here and happy to help!
Regards,
Maurice V.
Tangocard.com
Dear Minnick,
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience, and we’re thrilled to hear that our support stood out to you. Providing responsive, helpful, and reliable assistance is a top priority for us, so it means a lot to know our team delivered for you. We look forward to continuing to support you whenever you need us!
Warm regards,
Josh R.
Tangocard.com
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