Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.
Written by the business, not verified by us.Tango (tangocard.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-28.
Reviewers had a great experience with this company. Customers frequently praise the support team for being prompt, helpful, and courteous when resolving issues with rewards. Many users find the online platform extremely easy to navigate and deeply appreciate the fast assistance provided by knowledgeable agents. Some reviewers were not happy with the platform, noting that redeeming gift cards can sometimes feel overly complicated and frustrating. A few people also mentioned experiencing unexpected delays, technical obstacles, or receiving unhelpful responses when trying to solve account problems. Despite these obstacles, most people remain very satisfied with the overall service and the helpfulness of the personnel.
Auto-generated from all reviews of this business. For reference only.Hello Brianna, Thank you so much for your kind words and 5-star review! We’re thrilled to hear you had a great experience with our service. Your feedback truly means a lot to us and motivates our team to keep delivering the best support possible. If there’s ever anything else we can assist you with, please don’t hesitate to reach out we’re always here to help! Regards, Maurice V. Tangocard.com
Hello Charles, Thank you so much for your kind words and 5-star review! We’re thrilled to hear you had a great experience with our customer service team. Providing helpful, friendly, and reliable support is always our top priority, and your feedback truly means a lot to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Tangocard.com
Customer service was very helpful when I explained my card was damaged.
Hello Mike, Thank you so much for your kind 5-star review! We’re really glad to hear that our customer service team was able to assist you and make the process easier when you experienced an issue with your damaged card. Your feedback means a lot to us, and we’re always here to help ensure you have a smooth and positive experience. If you ever need anything else, please don’t hesitate to reach out! Regards, Maurice V. Tangocard.com
Quick response time, courteous , good troubleshooting
Hello Carol, Thank you so much for your kind words and for taking the time to share your experience with us! We’re really glad to hear that you had a quick response and that our team was able to assist you in a courteous and helpful way. Providing efficient support and effective troubleshooting is always our goal, so your feedback truly means a lot to us. If you ever need anything else, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Tangocard.com
Aside from the great support via service hours, the company does a great job providing learning resources. I wish there was an outside link so that I can add my certifications to my LinkedIn profile.
Hello, Thank you so much for your thoughtful feedback—we’re glad to hear you’ve had a positive experience with our support team and found our learning resources valuable. It’s great to know those aspects are making a difference for you. We also really appreciate your suggestion about adding an external link for certifications to be shared on LinkedIn; that’s a helpful idea, and we’ll be sure to pass it along to our team for consideration as we continue enhancing the experience. Thanks again for taking the time to share your insights! Warm regards, Josh R. Tangocard.com
Hello Tracy, Thank you so much for your kind 5-star review! We’re thrilled to hear that our team was able to provide a quick response and resolve your issue efficiently. Delivering fast and helpful support is always our goal, and your feedback means a lot to us. We truly appreciate you taking the time to share your experience with Tango, and we look forward to continuing to support you in the future! Regards, Maurice V. Tangocard.com
Very, good Customer Service
Hello there, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you had a very good customer service experience with Tango Card. Delivering helpful, friendly, and reliable support is always our top priority. If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! Regards, Maurice V. Tangocard.com
Hello Alexis, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had an excellent experience with our customer service team. Providing helpful, responsive support is something we truly care about, and your feedback means a lot to us. If you ever need assistance again, please don’t hesitate to reach out we’ll be more than happy to help! Regards, Maurice V. Tangocard.com
I had a great experience because the response time was quick and I had my problem resolved efficiently.
Hi there, Thank you so much for your kind feedback! We’re truly glad to hear that you had a great experience and that our team was able to respond quickly and resolve your issue efficiently. Providing fast and reliable support is very important to us, and it’s wonderful to know we met your expectations. If you ever need assistance again, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Tangocard.com
Free good thanks for you Goiid Goood
Dear Rida, Thank you for the great review! We’re delighted to know you had a positive experience with us. Your kind words mean a lot to our team, and we’re always here to help whenever you need us. Thanks again for choosing Giftcards.com—we appreciate you! Warm regards, Josh R. Tangocard.com
They have a good customer service they help through email to get my lost info of the vitriol account
Dear Carolina, Thank you so much for your kind 5-star review! We’re really glad to hear that our customer service team was able to assist you via email and help recover your account information. Providing helpful and reliable support is something we take great pride in, so it’s wonderful to know we made a positive difference in your experience. We truly appreciate your feedback and your support! Warm regards, Josh R. Tangocard.com
They are beyond useless if you do indeed get through to a human eventually. Apparently nobody can help resolve my issue between the three different companies they are associated with feasting on my data.
Hello Shane, We’re truly sorry to hear about your frustrating experience and understand how upsetting it must feel to not get the support you need. This is certainly not the level of service we aim to provide, and we want to make things right for you. To further investigate and assist, please check your email for a message from [email protected], as we’ll need to securely gather some additional details about your case. Once we receive your information, our team will work to address your concerns as quickly as possible. Regards, Maurice V. Tangocard.com
Happy customer! They were responsive and able to help me get a new card after my old one expired.
Hello Jennifer, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team was responsive and able to assist you with getting a replacement card quickly and smoothly. Providing helpful and reliable support is always our goal, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and your support, and we look forward to serving you again in the future! Regards, Maurice V. Tangocard.com
Hello Christian, Thank you so much for your 5-star review! We are delighted to hear that you had a perfect customer service experience with Tango. Our team works hard to provide fast, reliable, and friendly support, so it truly means a lot to know we met your expectations. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future. Regards, Maurice V. Tangocard.com
Excellent experience and customer service was great
Hello Victor, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had an excellent experience and that our customer service met your expectations. Our team works hard to provide seamless and helpful support, so your feedback truly means a lot to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future! Regards, Maurice V. Tangocard.com
The worst experience ever using a gift card. I use Redii at work and it's never been a problem, it's always smooth. Tango is useless. I got some cards to use at 7/11 and I can't retrieve the code, it always sends me to another prepaid page. I went to use it for nothing and had to paid and their customer service page is useless
Dear Christophe, The worst experience ever using a gift card. I use Redii at work and it's never been a problem, it's always smooth. Tango is useless. I got some cards to use at 7/11 and I can't retrieve the code, it always sends me to another prepaid page. I went to use it for nothing and had to paid and their customer service page is useless Regards, Josh R. Tangocard.com **UPDATE FROM TANGOCARD.COM 05/12/2026:** Hello Christophe, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Tangocard.com
Hi there, Thank you so much for the 5-star review and for sharing your kind words. We are truly grateful that you took the time to recognize our team, and we are glad to hear that our service and compassion made a positive impact. Providing thoughtful, reliable support is very important to us, and your feedback lets us know we are on the right track. Thank you for choosing Tango, and we look forward to supporting you again in the future. Regards, Maurice V. Tangocard.com
I lost 150 EUR thanks to Tango and support is absolutely useless!! I got a 200 USD gift card which is around 175 EUR. First I redeemed 25 EUR in Uber gift card and it worked. So I redeemed the rest of the amount around 144 EUR with the conversion. When I did this - the gift card did NOT work. It just keeps loading but it’s not Uber’s fault because I was able to redeem several other 25 EUR gift cards. I contacted support and they just said gift cards are final and to contact Uber. AVOID THIS COMPANY UNLESS YOU WANT TO LOSE MONEY.
Hi Virginia, We are sorry to hear about your experience and understand how frustrating this situation must be, especially after a previous redemption worked successfully. We would like to review this further and determine what happened with the remaining balance, but we are unable to access account or order details through Trustpilot alone. Please check your inbox, including spam or junk folders, for an email from [email protected] and reply to it with the requested information so our team can identify your order and assist you further. Regards, Maurice V. Tangocard.com **UPDATE FROM TANGOCARD.COM ** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Tangocard.com
Professional, educated on information & friendly. Very patient . Her name is Nancy Dewbrose
Hello Betsy, Thank you so much for taking the time to share your kind feedback and for leaving a 5-star review. We are thrilled to hear that you had such a positive experience and that Nancy provided professional, knowledgeable, friendly, and patient support. We will be sure to share your comments with her as recognition like this truly means a lot to our team. Thank you for choosing Tango, and we look forward to supporting you again in the future. Regards, Maurice V. Tangocard.com
Hello Jose, Thank you so much for taking the time to share your feedback and for the 5-star rating. We are thrilled to hear that you had a great experience with Tango, and your kind words truly mean a lot to our team. We appreciate your support and look forward to continuing to provide you with seamless and reliable reward solutions whenever you need them. Regards, Maurice V. Tangocard.com
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