Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.
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Is Teachable legit?
Teachable (teachable.com) has a 3.4 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 31% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find that the platform provides useful tools, great flexibility, and a solid foundation to build and manage online courses smoothly. Many people also mention that uploading content is straightforward, making it easy for creators to establish their professional school efficiently.
However, some reviewers were not happy with the customer service and support quality. Several customers noted that response times are extremely slow, and waiting days to reach a human agent can be very frustrating. Additionally, users mentioned experiencing persistent technical bugs and clunky course building features that make navigation difficult.
Auto-generated from all reviews of this business. For reference only.
The whole system kept locking up and didn't seem stable. Also, I managed to publish my course sales page, but I don't understand the URL for the page where my customers can sign up.
I am still waiting for an explanation why my srt file from Camtasia would not work as advertised on Teachable.
Reply from Teachable2025-12-29
Hi Kathleen, thank you for taking the time to share this feedback. I’m sorry to hear you ran into issues. We’re reviewing this now so that we can provide clarity on the course page URL and what may have caused the SRT file to not upload as expected. We’ll reach out to you directly with more details, and will also share your feedback with the appropriate teams.
TEACHEABLE SCAM PROMO & FRAUD BILLING-STAY AWAY FROM THEM
I was drawn in by a Teachable promotion offering 1 month free + 3 months bonus. After completing payment, my account was automatically placed on the Growth Plan, even though I signed up for the Standard Plan.
The following month, I was billed USD 89 for the Growth Plan. I immediately downgraded to the Standard Plan at USD 29/month. The amount was successfully deducted from my debit card, yet Teachable claims the payment was declined. As a result, I’ve lost access to my account despite being charged.
This experience has been extremely frustrating. The promotion felt misleading, and the billing and access issues have not been handled transparently. Teachable appears efficient at collecting payments but slow and unresponsive when it comes to resolving errors and delivering what was paid for.
I’m sharing this as a caution to others—STAY AWAY FROM THIS COMPANY AT ALL COSTS!
Reply from Teachable2025-12-29
Hi there, I'm sorry you've had to deal with this frustration, and that's absolutely not how we want your experience at Teachable to go. Can you email [email protected] about your issue and we will look into it ASAP. - Mary
I have been a client of Teachable for 10 years. Previously very happy with them. In recent years, they no longer provide a human chat option, instead merely offering a chat bot, which often cannot answer questions. They say that their wait time - to eventually get through to a human - is 5 hrs on average. I am now waiting just short of 24 hours for a human reply to a simple question that their bot had no clue how to answer. I will be looking seriously at alternatives now.
Reply from Teachable2025-12-08
Hi Terry, I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email [email protected]? We want to take a look at your account and see if we can help ASAP. - Mary
It's maybe to advanced form, I'm finding it very hard to navigate. I've paid for a whole month at $89, which seemed kinda pricey, and now foe some reason I've paid for another. I still haven't managed to make 1 course or even start making sales.
Reply from Teachable2025-12-01
Hi Megan, I am sorry that you're having trouble with the platform. Also, in regard to your billing issue, we are investigating this now and will reach out to you directly. We’ll be in touch soon.
Customer service has become terrible. AI runaround.
Edit: Mary did reach out to me 3 days after my initial request. Your customer service used to be one of the best things about the site. Please strike a better balance between AI and real human support. I'm paying for the top tier plan and shouldn't have to wait 3 days for a response
Reply from Teachable2025-10-01
Hi Jason, I am sorry for the delay that you experienced with support. Taking a look, I see that Mary has reached out so please feel free to continue on that thread and we will be happy to assist. We will also pass your feedback on our AI to the team so that we can continue to improve that process.
Teachable is a good place to host courses, but there are lots of bugs that have remained unresolved for years (buttons not working automatically on sales pages despite being setup correctly, courses randomly locking, etc) and the support is really slow. Sometimes, I won't even receive a response and, if I do, it is usually at least a day later if not more. And not often very helpful.
It's easy to use and generally works well otherwise.
Reply from Teachable2025-09-17
Hi A.H., I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email [email protected]? We want to take a look at your account and see if we can help ASAP. - Mary
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