Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.
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Is Teachable legit?
Teachable (teachable.com) has a 3.4 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 31% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find that the platform provides useful tools, great flexibility, and a solid foundation to build and manage online courses smoothly. Many people also mention that uploading content is straightforward, making it easy for creators to establish their professional school efficiently.
However, some reviewers were not happy with the customer service and support quality. Several customers noted that response times are extremely slow, and waiting days to reach a human agent can be very frustrating. Additionally, users mentioned experiencing persistent technical bugs and clunky course building features that make navigation difficult.
Auto-generated from all reviews of this business. For reference only.
I originally signed up several years ago at an affordable rate for a simple, functional service that worked well for my needs. The platform itself has always been easy to use and reliable.
Over time, however, I’ve become increasingly concerned about the direction of the pricing model, which appears heavily focused on upselling and scaling — priorities that don’t align with how I run my educational platform. I accepted what were presented as “free” upgrades, only to later discover that continuing to use those features would increase my annual cost from approximately $400 to a projected $1,600 at the next billing cycle.
That level of increase, and the way it was introduced, felt neither transparent nor sustainable for a small business like mine.
When I reached out to customer support with my concerns, the response I received was generic and did not meaningfully address my concerns. I would have appreciated clearer communication and more flexibility for long-term customers who signed up under very different pricing structures.
While the platform itself functions well, the current pricing model no longer feels aligned with my needs. I hope the company will consider offering more transparent upgrade pathways and sustainable pricing options for small, independent educators. If that were the case, I would gladly reconsider remaining on the platform.
In the meantime, I will be exploring alternatives that offer greater clarity and stability.
Reply from Teachable2026-02-19
Thank you for sharing this detailed perspective and for being a long-time member of Teachable. We understand how significant pricing shifts can feel, especially for small businesses that rely on predictability. We’re sorry to hear that the recent changes felt unclear and that our previous response didn’t fully address your concerns; that’s not the experience we aim to provide. We’d truly appreciate the opportunity to revisit this with you directly. Our team will attempt to follow up privately, and you’re also welcome to reach out to us at [email protected] so we can review your account and explore available options.
I am the training coordinator for our Teachable program-based training. I generally always hear positive feedback from my students as they navigate their 40-hour curriculum training. Occasionally, I will need to step in and complete & continue a particular module on behalf of a student. This is not a consistent problem and may be related more to the student than to the program.
I have contacted your support staff on several occasions over the past few years, and each person who has responded to my specific question or problem has been nothing short of amazing. I feel comfortable asking any question, and I am always guided to a perfect solution! Thank you for all of your support and for a very workable training program.
Reply from Teachable2026-01-30
Hi Linda, thank you so much for taking the time to share your feedback! We appreciate you choosing to use our platform and we sincerely appreciate the kind words! We're so glad you're enjoying your experience.
Hi there, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform. We'll be sure to reach out to see if we can help; we'll contact you shortly.
Lots of good options for course creation and hosting, yet it feels tedious to use and host a full simple funnel with
Reply from Teachable2026-01-26
Hi Ana, thanks for taking the time to share this feedback. I’m sorry to hear that parts of the experience felt tedious, especially when trying to set up a funnel. We’re actively reviewing feedback like this to better understand where the workflow can feel heavier than it should, and I’ll be sure to pass your comments along to our product team.
No functionality offline, when you actually have time to learn.
I’ve paid over a thousand pounds on various courses and there is STILL no offline mode. Want to access the content you paid for on a train or plane? You can’t! You can press a download button to prepare for your travel that takes up storage space on your device but the videos still buffer from the nonexistent internet, and nothing in the app loads unless you have a WiFi/mobile connection.
Customer ‘support’ try to blame you and tell you to download everything again. Nothing changes. They know it’s broken and they’re not interested in fixing it. I feel sorry for the creators whose work is held hostage here.
Reply from Teachable2026-01-26
Hi there, I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email [email protected]? We want to take a look at your account and see if we can help ASAP. - Mary
They have a great platform, and their staff is responsive and flexible to accommodate special requests.
Reply from Teachable2026-01-23
Hi Steve, thank you for taking the time to share your feedback! We are glad that you had a great experience with support and we appreciate you choosing to use our platform.
The process was easy but the information initially given by Teachable AI was not accurate so it took a fair bit of back & forth to clarify the correct answer.
Reply from Teachable2026-01-21
Hi Barbara, thank you for taking the time to share your feedback! I'm sorry to hear about the confusion with the AI; we'll take a look and see how we can improve that resource. We truly appreciate you choosing to use our platform.
Hi there! It sounds like you inadvertently received an email from Teachable referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, please write [email protected], and we'll help you with it as soon as possible.
Not sure when I ever used teachable. Must been decades ago. Here three stars
Reply from Teachable2026-01-15
Hi Bhavesh, thanks for leaving a review! It sounds like your experience with Teachable may have been some time ago, and we appreciate you trying the platform!
I did not launch a product on Teachable. Someone is using my email without my permission.
Reply from Teachable2026-01-15
Hey! You inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.”
Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
It does appear that you have an account with us from several years back. I'll get in touch directly to help facilitate deleting it.
I set up a "school" a very long time ago on Teachable, never did anything with it, now I'm getting emails like it's "live" (it's not) and can't get a human to verify how to cancel/erase my account altogether.
Reply from Teachable2026-01-15
Hey! It sounds like you inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, write [email protected], and I’ll help you with it as soon as possible.
Overpriced and out of touch with customer success for creators.
Reply from Teachable2026-01-15
Hi there, thanks for sharing this feedback. We’ll pass your comments along to our team, and we’ll reach out directly to better understand your concerns and see how we can help.
Hey! It sounds like you inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, write [email protected], and I’ll help you with it as soon as possible.
I have no idea who this company is but they’ve sent me a review from Trustpilot. Seems a little shady to me.
Reply from Teachable2026-01-15
Hey! It sounds like you inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, write [email protected], and I’ll help you with it as soon as possible.
i didn't launch a product at all.
what is this email for?
Reply from Teachable2026-01-15
Hey! It sounds like you inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, write [email protected], and I’ll help you with it as soon as possible.
I received an email from teachable saying that I started a course and I did not. Teachable nees to resolve this.
Reply from Teachable2026-01-15
Hey! It sounds like you inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, write [email protected], and I’ll help you with it as soon as possible.
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