Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.
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Is Teachable legit?
Teachable (teachable.com) has a 3.4 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 31% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find that the platform provides useful tools, great flexibility, and a solid foundation to build and manage online courses smoothly. Many people also mention that uploading content is straightforward, making it easy for creators to establish their professional school efficiently.
However, some reviewers were not happy with the customer service and support quality. Several customers noted that response times are extremely slow, and waiting days to reach a human agent can be very frustrating. Additionally, users mentioned experiencing persistent technical bugs and clunky course building features that make navigation difficult.
Auto-generated from all reviews of this business. For reference only.
I like the platform, but I only have a couple of courses, so I find it a bit expensive for my needs. The customer service is virtual, but great. Don't plan on talking wiht a person on the phone.
Reply from Teachable2026-06-04
Hello Tracie, thank you so much for taking the time to share your feedback with us. We truly appreciate you choosing our platform and are glad to hear that you’ve had a positive experience with our Support team. While we do not currently offer phone support, we’re committed to continuing to provide timely and helpful assistance. Thanks again for sharing your experience with us!
Easy to follow on development of Teaching tools. So far. Have not yet published
Reply from Teachable2026-05-29
Hello Ronald, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are glad you are enjoying it so far.
Support staff is very prompt. Even helping me out in the middle of the night. I was able to get my problem solved. Everything was awesome.
Reply from Teachable2026-05-25
Hello Marilyn, we are glad to hear that you had a good support experience and we appreciate you choosing to use our platform! Thank you for taking the time to share your feedback.
great help
i would prefer having a live agent on the phone
Reply from Teachable2026-05-21
Hello Kenneth, thank you for taking the time to share your feedback; I'll be sure to provide this to our team. We appreciate you choosing to use our platform!
I signed up to use teachable. They gave me a domain that is not working at all, even after I upgraded to a more pricey plan. I am beginning to explore other options. I asked them about this, but only got an AI response.
Reply from Teachable2026-05-20
Hi Joseph, thanks for sharing your feedback! Taking a look at your school, both of your Teachable subdomains appear to be working on my end. I also see that you were speaking with my teammate, Simone, and it appeared that everything had gotten resolved. That said, I'm going to reach out directly to see if I can help with any additional questions! I'll be in touch soon.
I changed my subscription status and was refunded within minutes! I appreciate that kind of customer service.
Reply from Teachable2026-05-15
Hello Molly, thank you so much for taking the time to share your feedback with us We appreciate you choosing to use our platform and are so glad to hear that you had a great support experience!
Hello Greg, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are so glad to hear that Jill was able to help!
Teachable has increased the prices and at the same time their costumer support has become terrible. Real humans has been replaced by AI that spams me with generic e-mails and no real help is delivered.
Reply from Teachable2026-05-11
Hi Saher, thank you for sharing your feedback. We understand how frustrating it can be when you’re looking for support and feel like you’re not getting the help you need. We do use AI tools to assist with support workflows, but our goal is always to ensure customers can connect with real team members for personalized help. I can confirm that you’re currently connected with Simone from our Support team, and you’re welcome to continue replying in your existing conversation with her if you have any additional questions or concerns. We also appreciate your feedback regarding pricing and support quality, and we’ll make sure it’s shared internally. Thank you again for taking the time to leave a review!
Hello Pilar, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform and are so glad to hear that you enjoyed your support experience!
Fast, helpful service. Problem was resolved in less than an hour.
Reply from Teachable2026-05-07
Hi there, thank you for taking the time to share your feedback! We really appreciate you choosing to use our platform and are glad to hear that you received quick support! We're glad that we were able to help.
AVOID TEACHABLE AT ALL COSTS. My experience with Teachable has been TERRIBLE. It was so bad that my organization moved to a new platform. We dropped to the free version of Teachable until we could move all our membership students to our new site. When a member moved, I would cancel their auto-renewal through Teachable. However, Teachable will no longer allow me to cancel anyone's membership. Teachable is still collecting money from our students, however they have blocked them out of their accounts. I cannot cancel them from my end. I tried to delete my entire program, but Teachable won't let me do that, either. So we are forced to charge people for a product they can't even access and I'm completely disabled from doing anything about it. I can't talk to a person and the bot is running me in circles.
Reply from Teachable2026-05-05
Hi Stefanie, we’re sorry to hear about your experience. That’s certainly not the experience we want for our creators or their students. In 2025 we made some updates to how the Free plan works, which may be contributing to what you’re seeing. That said, we’re not able to locate a school or any prior support conversations under your name, so we’d really like to take a closer look at this with you directly. Please reach out to us at [email protected] with your school details, and our team will be happy to investigate and help resolve this as quickly as possible. If you ever need to bypass the bot, please say "speak to a human" and you will be routed appropriately. Thank you!
This company is driven by utter GREED.
Increase x increase x increase
bye bye, moving my business away.
Reply from Teachable2026-05-05
Hi Steven, we’re sorry to hear this feedback and understand how frustrating pricing changes can feel. We aim to be transparent about any updates and continuously invest in improving the platform for our creators. I’ll be reaching out to you directly as well so we can better understand your experience and see how we can help.
I appreciate the prompt and helpful customer service.
Reply from Teachable2026-04-22
Hello Monika, thank you for taking the time to share your feedback! We are glad to hear that you've had a good support experience. We appreciate you choosing to use our platform!
Hi Ann, thank you sincerely for taking the time to share your feedback! We appreciate you choosing to use our platform and are very glad to hear that you had a good experience.
Hi Justin, thanks so much for taking the time to share your feedback! We’re really glad to hear the experience has been helpful, and we’re wishing you lots of success as you continue growing your sales. Thank you for choosing to use our platform!
Teachable makes it incredibly easy to turn your knowledge into a professional online course. The platform is straightforward to use, even if you’re not tech-savvy. I love how seamless it is to upload content, organize lessons, and set up payments—all in one place.
What really stands out is the flexibility: from customizing the look of my school to tracking student progress and sales, everything is designed to help creators succeed. Their support team is also very responsive and genuinely cares about helping you grow.
Thanks to Teachable, I was able to launch my course much faster than I expected, and it’s already generating consistent sales. Highly recommend it to anyone who wants to share their expertise online!
Reply from Teachable2026-04-15
Hi Carl, thank you for taking the time to share your feedback with us. We're very glad to hear that you're finding the platform to be flexible and efficient and that you have had a good Support experience. We truly appreciate you choosing to use our platform!
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