Tebra (tebra.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the dedicated onboarding specialists for being patient, highly knowledgeable, and extremely helpful during setup sessions. People also mention that the digital platform is intuitive, user-friendly, and makes managing daily practice workflows smooth and efficient. Reviewers consistently appreciate the personalized guidance that helps them navigate complex system features with complete confidence.
However, some people mentioned frustrations with customer service, noting extremely slow response times and difficulties getting timely resolutions for technical support tickets. A few consumers also noted that getting hold of someone for urgent assistance can occasionally be challenging.
Auto-generated from all reviews of this business. For reference only.
Joselin and Myrissa have been my onboarding team and I’ve been very happy with their professionalism and knowledge to quickly solve issues. I’ve encountered absolute patience and attentiveness from them. I mainly work via the tutoring with Joselin and she’s a joy to speak with each week. I’ve been very happy with my Tebra team.
Reply from Tebra2026-01-14
We really appreciate you sharing this feedback and are delighted to hear that Joselin and Myrissa provided such professional and attentive support during your onboarding.
Janyn loria was absolutely amazing in guiding us through Tebra. She explained everything clearly, answered all our questions with patience, and made the entire process smooth and stress-free. Her professionalism, knowledge, and attention to detail truly stood out. Thanks to her support, we were able to implement Tebra confidently and efficiently. Highly recommend working with Janyn—exceptional service from start to finish.
Reply from Tebra2026-01-14
Thanks so much for sharing your experience! We are thrilled to hear that Janyn provided exceptional guidance during your Tebra implementation and made the process smooth and stress-free for your team.
Joselin is wonderful! She is attentive, patient, and very knowledgeable. She is also very prompt with responding to my support questions. Tebra is very user-friendly and helps new business owners, like me, save money by allowing me to handle my own billing.
Reply from Tebra2026-01-14
Thank you so much for the wonderful feedback! We are delighted to hear that Joselin provided such knowledgeable and prompt support. It is great to know that Tebra is helping you save money and manage your billing with ease.
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