Tenda Glasses

It is good but did expect the lense of…

It is good but did expect the lense of a slight higher quality. Apart from that all is good

I recently order online progressive…

I recently order online progressive prescription glasses. They are useless, can't focus on anything. Do not trow away your money. And to close the shity service they do not answer for the lousy job they do making lenses. Bad experience.

Angie New Zealand · 4 reviews · Experienced 2024-10-16 · Posted 2024-10-16

I just received my glasses here in NZ

I just received my glasses and the quality is exceptional, they're brilliant. I loved tracking them from Danyang city and finding more about the place, and all the way to NZ.. amazing, thanks for making my glasses, plan to buy more soon.

Unsatisfactory resolution

I needed replacement glasses with progressive lenses as mine needed replacement. The glasses I chose allowed for this type of prescription, but when received, the lenses are much too small. There is not enough height to the lenses to allow for the change in fields of vision to offer a proper amount of height for each viewing field. I was literally having to wear these glasses in the middle to the tip of my nose so I could view through the very top of the lenses and that is after spreading the nose pieces apart as far as they would go. I was offered replacement lenses, but that isnt the problem. The problem is the lenses themself not being tall enough. These glasses are unsuitable for progressive lenses. Now im stuck with a pair of useless glasses.

Feels not sturdy

Issues with customs

Laurie KielyAustralia · 4 reviews · Experienced 2024-09-25 · Posted 2024-10-04

Glasses made incorrectly, will not refund or replace

I sent Tenda my prescription and they sent glasses that were made incorrectly, my vision is blurred completely. I immediately made a claim for refund (as advertised) and their response was to blame me for incorrect prescription and they denied the advertised refund policy and refuse to replace the glasses

Very good glasses

Great product and service

OKAY BUT NOT TRANSITIONING ENOUGH IN SUNLIGHT

Eyeglasses were okay with correct prescription, however the gradient lens that is supposed to get darker in sunlight barely changes at all and at full bright sunshine doesn't provide enough shading. I wish you would offer more options for darkness than one size fits all type options on your web site.

Good and helpful communication

Good and helpful communication. Spectacles were exactly what I wanted and arrived in good time. Thank you 👍

Laurie KielyAustralia · 4 reviews · Experienced 2024-09-24 · Posted 2024-09-25

They sent the wrong glasses and will…

They sent the wrong glasses and will not respond to my requests to fix it

Nose pads on the new glasses

I have purchased glasses from your store twice, once in 2021 and again in 2024. My experience with the first purchase was excellent, and I was very satisfied with the quality. However, with my second purchase, I am facing an issue. The nose pads on the new glasses do not sit well on my nose and have caused some redness. I have had the glasses adjusted twice at an optician, but the problem persists.

They send wrong glasses

They send wrong glasses. And they don't want to refund. And don't want to send new ones free. Horrible client service. Just like Aliexpress. They will never refund you. They don't respect the promise of guarantee.

Excellent service

Excellent service, quality, and timely delivery

great service, could be a little bit faster !

i mad a mistake by the order, Tenda send me an email, but only once time, after I asked whats wrong thez told me my mistake, 2-3 more email would be helpful. great price, great service not my last glasses with you

Speedy efficient service

Speedy efficient service - no problems with customs. The glasses arrived perfectly and the quality is excellent.

Always reliable

Always reliable, delivering the glasses up to the specs. Very competitive prices and a lots of frames to choose from.

Very nice and high quality products.

They are way to big and don't stay on…

They are way to big and don't stay on my face. The vision is also blurred so unusable