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Written by the business, not verified by us.TheRedFirst.com (theredfirst.com) has a 3.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 40% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers frequently describe the impressive quality of the fabric and note that the printed designs look vibrant and precise on the clothing items. Additionally, people find the website simple to navigate while experiencing helpful support when minor questions arise during purchases. Some reviewers were not happy with extended shipping durations and tracking details that showed little movement for weeks. A few other people also felt that customer service representatives were unhelpful when dealing with requests for order cancellations and refunds. Others mentioned encountering unexpected sizing inconsistencies across different apparel styles purchased from the store.
Auto-generated from all reviews of this business. For reference only.easy site to navigate great products goods delivered without delay
Thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience. We’re very happy to hear that you found our site easy to navigate, enjoyed the products, and that your order was delivered without delay. Your support means a lot to us, and we hope to serve you again soon.
My Customer Shirt was done to exact request. The shipping was good.
Thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience. We’re very glad to hear that your custom shirt was made exactly as requested and that you’re happy with the shipping as well. Your support means a lot to us.
DO NOT BUY from this company!!! Not only were the printed stickers we got cheap-looking and poor quality, but immediately after using them, we got charges on our debit card from out of state parking at a ball game and crazy things like that. Then we kept getting recurring charges, even after replacing the debit card we used. The charges were sent through as a recurring payment. This company is not only really bad, but criminal. This began in April and yesterday I got another notification of a “recurring payment.” We have reported them and thankfully our bank is working with us to get all the charges taken care of.
We’re sorry to hear about your experience. We would like to clarify that we cannot verify any of the claims regarding unauthorized or recurring charges, and we strongly refute these allegations. All orders are processed securely through standard payment systems, and we do not have access to or control over customers’ banking activity beyond the order transaction. If there is any issue with your order itself, please contact us so we can properly investigate and support you.
I love the merchandise! Fits well and is of good quality!
Thank you so much for your kind review! We’re thrilled to hear you love the merchandise and that it fits well. We truly appreciate your support! Best regards, The Red First
Nice shirt. I had a last minute change, I emailed within 2 hours, and they made the change smoothly.
Thank you so much for your kind review! We’re glad we could help with your last-minute change and that everything went smoothly. We truly appreciate your support! Best regards,
I like the shirt and am happy with the purchase.
Thank you so much for your review! We’re happy to hear you like the shirt and are pleased with your purchase. We truly appreciate your support!
Prompt responses to my queries and the ability to make custom adjustments. My only suggestion would be to put a little something (small flag or even your company's initials) on the front of the tee shirts that have the design on the back. The front is completely blank. I have purchased about 9 shirts, lol, so you can tell Im a happy customer.
Thank you so much for your continued support! We're thrilled to hear you've enjoyed our prompt service and customization options. We also appreciate your suggestion regarding the front of the shirts. Feedback like yours helps us improve, and we'll be sure to share it with our team. And wow—9 shirts! That truly means a lot to us. Thank you for being such a valued customer!
Thank you so much! We’re thrilled to hear you absolutely love both the mug and the shirt. We truly appreciate your support! Best regards,
I ordered the tee shirt on the 13th of May. They said it shipped the 16th of May. UNIUNI the shipper informed me on the 26th of may, Label created, awaiting product! I contacted The Red First 3 time, got no replies. Asked for a refund still no reply!
We sincerely apologize for the frustration and delay you experienced with your order and communication. Our support team has already contacted you to assist with your request and work toward a resolution as quickly as possible. We truly appreciate your patience and the opportunity to make this right.
I was so excited to receive the candle for my niece who is graduating from high school. When I opened it, I was so disappointed to find that the candle was smaller than expected and the label was attached crooked thank goodness it’s not the only gift I’m giving her or I would be very upset! The reply from the company was that someone has “already reached out” to me, it has been a few days and nobody has reached out to me at all. I stand by my above statement. Beware if you order from this company.
We’re very sorry to hear about your disappointment with the graduation candle. That’s definitely not the experience we want for our customers, especially for such a special gift. Our support team has already contacted you to help resolve this issue, and we’ll do our best to make things right for you.
I don’t like how cotton shirts feel, very uncomfortable t shirt. I’m sure some people it’s ok but not my taste.
Thank you for your feedback. We’re sorry to hear the cotton material did not match your personal preference. We do clearly list the shirt material details on our product pages so customers can review them before purchasing, but we understand that comfort can feel different for everyone. We truly appreciate you giving our product a try and sharing your experience. Best regards,
The shirt I got is perfect. The cotton is so soft. The fit is just right thank you for the measurement chart. I recommend this to everyone in fact, I am recommending this, especially to my legacy organization. The Daughters of the American Revolution. We are all about educating people about our ancestors, and your shirt is just right for that thank you, Jacqueline.
Thank you so much for your wonderful review! We’re truly happy to hear you love the softness, fit, and overall quality of your shirt. It also means a lot that you’re recommending us within your organization—your support is greatly appreciated!
We received the order of tee shirts naming my 5th great grandfather who served in the Revolutionary War. The family members loved them -- the quality and weight of the fabric, the customized printing and the customer service when I had a question. They also wash well! I'm using two of them to make quilts as an additional reminder of our family history.
Thank you so much for your beautiful and thoughtful review! We’re truly honored to be part of something so meaningful to your family history. We’re really glad you’re happy with the quality, printing, and service—and it’s wonderful to hear they’re being used for quilts as well!
I purchased a Patriot T-shirt as a birthday present to me. When it came in the mail, I was more than I expected. The QUALITY of the material was WONDERFUL. The lettering and printing was EXCELLENT. When I received the T-shirt, I was so HAPPY with it that I wore it to my birthday dinner. Thank you for offering me such a high quality item! Hugs!
Thank you so much for your wonderful review! We’re truly happy to hear the shirt exceeded your expectations and that you enjoyed wearing it on your birthday—that’s so special! We really appreciate your kind words and support!
They have a great selection of products and prices.
Thank you so much for your kind review! We’re really happy you’re enjoying our selection and prices. We truly appreciate your support!
Really good communication between us, high quality product- love my shirt, speedy turnaround time.
Thank you so much for your kind review! We’re really happy to hear you love your shirt and had a great experience with communication and turnaround time. We truly appreciate your support!
I ordered a Tshirt for my daughter. It was a personalized shirt that you uploaded photos for them to use in the MOM letters. It was so cute and she loved it!! The quality is great!
Thank you so much for your kind review! We’re really happy to hear your daughter loved her personalized shirt and that you’re satisfied with the quality. We truly appreciate your support!
Everything they promise.material is good and fit is good.
Thank you so much for your kind review! We’re really happy to hear you’re satisfied with the material and fit. We truly appreciate your support!
I purchased the Custom Name Descendant of a Patriot Dark Shirt Premium shirt. It was delivered within 2 weeks and the shirt fit good. I really had a good experience and the product was what they advertised.
Thank you so much for your kind review! We’re really glad to hear your shirt arrived on time, fits well, and matched what was advertised. We truly appreciate your support!
My initial order was not made to my specification and when I brought this matter up the correction was made by Redfirst and the corrected order was received with no questions asked. thanks
Thank you so much for your kind feedback! We’re really glad we could quickly fix the issue and get your corrected order to you. We truly appreciate your support!
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