The Spanish Group is an internationally recognized Spanish translation service. We aim at providing unparalleled precision, cost effectiveness & revolutionary efficiency.
Written by the business, not verified by us.
Is The Spanish Group legit?
The Spanish Group (thespanishgroup.org) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 5% of negative reviews; 67 of them were added in the last 12 months. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the fast turnaround times and professional staff who make the entire translation process incredibly smooth, straightforward, and reliable. Many people also appreciate the user-friendly website, clear communication, and helpful assistance provided during their requests.
Some reviewers were not happy with unexpected extra charges, sudden price changes, and costly billing discrepancies. A few other people also felt that customer support could be entirely unresponsive when dealing with follow-up requests, revisions, or complaints. Additionally, a small group of consumers noted occasional issues with the quality and accuracy of specific translated legal documents.
Auto-generated from all reviews of this business. For reference only.
SCAM!! UPSELL TRAP! I paid for a simple document with only 24 words to be translated from Greek to English. $56.28 for urgent translation + $17.99 for notarization. Then they email me several times to request me paying more and more:
"The order you submitted has a total of 2 pages and we only received payment for 1 page." >> +$87.68
I reject and they reply:
"Would you ne interested on downgrading your order to standard delivery so that we can adjust the pricing and avoid having to pay any additional fees?"
I accept and then they reply asking for more money!!!:
"The order you submitted has a total of 2 pages and in line with the policies required upon checkout the outstanding balance for your order would be $13.7
Please be informed that the price for certified translation is $34.99"
Don't fall into this upsell trap
Do NOT choose this company.
While they do deliver the service, their business practices are extremely misleading and feel borderline like a scam. They operate multiple versions of their website in different languages, making it appear as though you’re dealing with a local provider—but the pricing is actually charged in USD.
I attempted to cancel my order literally within one minute of placing it, as soon as I noticed the currency issue. They refused. Their explanation was that a translator had already been assigned—within minutes—which seems highly questionable. This appears to be a standard excuse, because they will not cancel orders under any circumstances.
Instead of honoring a cancellation request, they offered a discount, putting me in a position where I felt forced to accept since they made it clear a refund was not an option. It feels like once you place an order, you are completely locked in with no way out. I requested a very simple service, everything was delivered OK in that case, but I wouldn't choose this company again because to me it seems they are sketchy
Be very cautious before using this service.
Outstanding customer service and support! 10 out of 10!
Outstanding customer service and support. Strongly recommended! I made a mistake when I provided spelling of one of the names. It was corrected in 5 minutes after my phone call with no extra charge. Thank you. 🙏
Reply from The Spanish Group2026-03-03
Thank you Yuliya! We appreciate your comments and we are looking forward to working again with you soon.
I have been using the services of Thespanishgroup since 2024. If anything, they have improved their services. In addition to providing an excellent product in record time, they communicate thoughtfully, effectively and around the clock. My expectations have been exceeded and they were very high.
Reply from The Spanish Group2026-02-23
Thank you Robert! We appreciate your comments and we are looking forward to working again with you soon.
I have used the Spanish Group service few times and I have always been very satisfied. Easy to pay and submit requests. Prompt service. Excellent quality. Reputable name for many official paperwork, specially with Embassies. Highly recommended.
Reply from The Spanish Group2026-02-20
Thank you Santiago! We appreciate your comments and we are looking forward to working again with you soon.
I asked for a quote first. Then I saw the pricing list and both gave me the same price. I accepted and paid. Minutes later they sent me emails telling that I should add a service because that is common and I answer saying that no, I do not need it. Then they sent me another e-mail saying that they will charge me double because they didn´t notice the second page. Sorry but if you are going to make changes after I already made the payent that is not correct. I change to another service company and now I am waiting for my free refund.
I needed 3 documents translated from English to Spanish. The website was easy to navigate, staff response was quick, friendly and professional. I had all 3 medical documents translated within 2 days . Great service. I will definitely use THE SPANISH GROUP for any future translations
Reply from The Spanish Group2026-02-10
Thank you Wojciech! We appreciate your comments and we are looking forward to working again with you soon.
It was my first time translating important documents like this and I can say I had a great experience. It was fast and accurate with it. I will recommend your service for sure! Thank you for always being there making sure I understood the process and making sure it is all correct done.
Reply from The Spanish Group2026-01-28
Thank you Ana! We appreciate your comments and we are looking forward to working again with you soon.
Terrible experience! No room for making an honest mistake
I had a terrible experience with this company. I accidently ordered certified translation instead of sworn translation. I noticed the error two hours after I made the order and asked them to cancel my order because of the mistake. They refused and instead of me paying them for the work they had already done and stopping, they continued with the order. They then upgraded the order and when I said that I don't wish for them to upgrade it, they have been going back and forth with me about the order even though they claim that they have hassle free cancellations. What a rip off and the mistake is going to cost me thousands of dollars.
These guys are great! They are fast, efficient and professional. I had a nine-page document where several pages were in different languages, initially I used a different translating service and it was a complete fiasco 3 weeks wasted and no translations.
Then I found the Spanish group wow not only did they understand what needed to be done. They did it fast and professionally. I could not be more pleased with their service and would use them again in the future for any translation needs I had. I highly recommend them.
Reply from The Spanish Group2026-01-27
Thank you Brian. We are so happy to hear that our translations helped you move forward with your process and we are looking forward to working again with you soon!
Disappointing experience and felt like a bait-and-switch. I used their website quote tool to price my document translation, placed the order, and then was contacted afterwards and asked to pay more due to a price change.
They advised cancellation was an option, so I requested to cancel straight away. Instead of processing it, they stalled and kept offering “discounts” against the increased price. After multiple follow-ups from me, they stopped responding entirely.
I ended up using another translation service who delivered with no issues. I wouldn’t recommend based on the lack of transparency and communication.
RushTranslate
Tomedes - Professional translation services
Day Translations
Languex
Tranlanguage - Certified Translations
Translayte
ImmiTranslate
U.S. Language Services LLC