They have a great customer service
They have a great customer service. Their services are accurate, fast. I higly recommend them.
Thank you Brisa! We appreciate your comments and we are looking forward to working again with you soon.
The Spanish Group is an internationally recognized Spanish translation service. We aim at providing unparalleled precision, cost effectiveness & revolutionary efficiency.
Written by the business, not verified by us.The Spanish Group (thespanishgroup.org) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 5% of negative reviews; 67 of them were added in the last 12 months. Last updated 2026-08-28.
Reviewers had a great experience with this company. Customers frequently praise the fast turnaround times and professional staff who make the entire translation process incredibly smooth, straightforward, and reliable. Many people also appreciate the user-friendly website, clear communication, and helpful assistance provided during their requests. Some reviewers were not happy with unexpected extra charges, sudden price changes, and costly billing discrepancies. A few other people also felt that customer support could be entirely unresponsive when dealing with follow-up requests, revisions, or complaints. Additionally, a small group of consumers noted occasional issues with the quality and accuracy of specific translated legal documents.
Auto-generated from all reviews of this business. For reference only.They have a great customer service. Their services are accurate, fast. I higly recommend them.
Thank you Brisa! We appreciate your comments and we are looking forward to working again with you soon.
I needed certified translations to request my uncle’s death certificate in the U.S. When I asked them to wait before proceeding, they respected that and did not pressure me. Communication resumed only when I contacted them again. The documents were delivered online as agreed, and the overall process was smooth and professional. I appreciated the respectful communication throughout.
Thank you Rocio! We appreciate your comments and we are looking forward to working again with you soon.
The Spanishgroup Team is my first time discoverying Team. The is real and amizing. The is well coordinated. The Team is trust worthy. They mean what they say and they what they will do with no time waisted. The translation they did for me was done as if I was face to face with them. Every request. Every question was answered, every error was corrected as needed, I am very, very satisfied with their work. Again I am glad. You are my friends. God bless you all. Thank you..
Thank you Muela! We appreciate your comments and we are looking forward to working again with you soon.
Extremely disappointing experience. I submitted two documents for a USCIS visa process, which is time-sensitive. I later used their own system to request a revision after uploading the correct documents and emailed to confirm they were legible;something they explicitly confirmed. Despite this, they translated the wrong documents. I provided screenshots and email proof, yet it took over a week for them to “investigate,” only to then demand an additional payment (more than double what a new request would have cost) despite the error being entirely theirs. My case was clearly mishandled internally, as I was repeatedly asked for information I had already provided. After another week, they again "investigated" and demanded payment and then claimed the document was “not legible,” contradicting their earlier confirmation and asking me to transcribe it. I ultimately used another translation service, which translated the exact same document within 24 hours with no issues. Given the urgency of a USCIS process, this level of delay and incompetence is unacceptable. I regret using The Spanish Group and would not recommend them.
Very, very shoddy work. I would NEVER use them again for any important translation, especially if it's a document I need to submit to any government agency. First let me start off by stating that I myself am a Federally certified Court Translator & Interpreter for Spanish/English. I do legal translations every day as part of my work. My wife needed her Spanish birth certificate translated into English but due to conflict of interest rules imposed by my job I myself am not allowed to officially translate any documents for my immediate family members, so I went with these guys. Long story short, I sent their work back 3 times until they finally got it right. It turns out that whoever did the translation kept insisting on translating "ciudadano estadounidense" into "American citizen". You cannot use "American citizen" on an official document, because American is a generic term that applies to anyone born in the Americas. This translation job was for a document that was to be submitted to the U.S. Department of State. The correct translation in this case would be "U.S. citizen". After sending their translation back for correction twice, the guy that did the job sent me back the exact same translation he sent originally UNCORRECTED both times, the second time he sent it back he cut & paste in his email the dictionary definition of "American" from some random dictionary to show that "American" and "U.S. citizen " mean the same. Yes they do; COLLOQUIALLY, but NOT on an official legal translation! So I in turn sent him a copy of the U.S. Department of State rules that govern correct use of terminology in official legal translations, after which I finally got back a useful translation. Obviously the translators they use are subpar at best. Now let's talk about their SPAM. Oh my God, ever since I used their services they bomb my inbox every day with spam, even several times per day. There's no Unsubscribe option included, their Send Feedback link doesn't work and they offer no way whatsoever to contact them by email. In other words; not only are their translations bad, but they're EVIL as well!
The Spanish Group did a fantastic job on the translations I needed!! They provided a professional and amazing service. Fast and reliable. I appreciated it so much! I highly recommend it.
Thank you Mirelys. We are so happy to hear that our translations helped you move forward with your process and we are looking forward to working again with you soon!
Professional performance and speed in completing tasks make them reliable at all times.
Thank you Abdelkareem! We appreciate your comments and we are looking forward to working again with you soon.
I have used The Spanish Group several times and have always been extremely please and impressed by the accuracy of the translated documents and the quick turn around time. I highly recommend this company.
Thank you Brian! We appreciate your comments and we are looking forward to working again with you soon.
Very professional and with extraordinary kindness, impeccable work and above all punctuality and responsibility, infinite thanks!!!
Thank you Lucy! We appreciate your comments and we are looking forward to working again with you soon.
I got my translation done on time. The billing was correct . At the beginning was kind of confusing but I called customer service and they give me more details. I set only 3 stars because my credit card information was stolen after using this website. I am from Canada and the credit card used was charged for many purchases all from USA and this was the only website from USA that I used .Be careful.
I have translated several simple 1 page documents with them in the past and it was fine. This time I had to translate a 4 page document and it was a different story all together. I put an order on their site, paid for it and next day recieved an email claiming that the word count (done on their site) is incorrect and I have an outstanding balance for the difference and they cannot proceed until I pay it. Well, I count words myself, also send the text to ai to count and the total word count comes down to the original amount. So they were trying to charge me extra for nothing, hoping that I won't check it myself I guess. So I write them an email asking to cancel my order as I'm not comfortable continuing working with them after they mislead me like that. I hear nothing from them for several days. So I write them again asking to cancel and refund me in full. Again, no reply for 2 days. Finally all of the sudden I receive a letter from them saying that my order has been processed and shipped and they are not going to refund. That email is followed by another one, in which they proclaim their commitment to customers - as a joke i guess. Never again. By contrast I ordered translation from IMMITRANSLATE - they were twice as cheap, and did the job twice as fast. Never never again, Spanish Group.
I highly recommend **The Spanish Group** — they made translating my foreign birth certificate *fast, easy, and affordable*. Their turnaround time was impeccable, with no hidden costs and clear communication every step of the way.
Thank you John! We appreciate your comments and we are looking forward to working again with you soon.
A fellow attorney recommended The Spanish Group for a document translation my mom needed for immigration. The entire process was smooth and fast, and I received the documents in time—which was so important because immigration matters are very time-sensitive. Overall, excellent service. I’ll definitely be recommending them in the future if I ever have clients who need translated documents.
Thank you Cindy. We are so happy to hear that our translations helped you move forward with your process and we are looking forward to working again with you soon!
Excellent service, the documents were delivered earlier than expected, they were in contact to confirm that all was good. I recommend The Spanish Group 100%.
Thank you Ana! We appreciate your comments and we are looking forward to working again with you soon.
Thank you so much for your prompt and professional service. Appreciate it!
Thank you Sabine! We appreciate your comments and we are looking forward to working again with you soon.
Recently I had the need to submit to a California public agency a certified and notarized translation of my Mexican birth certificate. Because the 1952 document had been filled out in cursive handwriting, I anticipated a complicated ordeal and a high price. A web search led me to The Spanish Group. Their process was straight forward, fast and fairly priced. Email acknowledgement was almost immediate, my original document was easy to upload, and an excellent translation was emailed to me within a day. The handful of corrections - all due to the handwritten nature of the information - were made and returned to me within hours. The product - translated document, certifcation, and notary seal - was delivered in PDF format, easily printable. All the communications I received were prompt, professional, and courteous. Thank you!
Thank you Charlie. We are so happy to hear that our translations helped you move forward with your process and we are looking forward to working again with you soon!
Excellent, I'm impressed, you guys are so professional.
Thank you Houssein! We appreciate your comments and we are looking forward to working again with you soon.
Perfect job Genesis Ayala ! I was impressed by the quality of your services. I have received the documents and I'm satisfied you were available, friendly, professional with a good interaction. I will recommend you to everyone. thanks again
Thank you Mathew. We are so happy to hear that our translations helped you move forward with your process and we are looking forward to working again with you soon!
They were friendly and gave me options with good price. The translation was very accurate.
Thank you Bryan! We appreciate your comments and we are looking forward to working again with you soon.
⭐️⭐️⭐️⭐️⭐️ I would like to express my sincere gratitude to your company for the excellent work. The work with you was very professional: not only did you complete the translation efficiently and on time, but you also helped me identify some errors and explained how to correct them. I especially appreciate your attentive and patient approach—thanks to which, the result exceeded my expectations. I can confidently recommend your service to anyone who values accuracy, responsibility, and a human touch. Thank you again for the excellent service!
Thank you Anna. We are so happy to hear that our translations helped you move forward with your process and we are looking forward to working again with you soon!
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