Uzzle Company has great customer…
Uzzle Company has great customer service. Our game was missing a sticker on one side. They are sending a replacement game which is amazing. We never expected that.Thank you so much.
About Uzzle
Data updated- Website
- theuzzle.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (23/23)
Do you own Uzzle? Claim this profile for free and start replying to reviews.
About this business
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Written by the business, not verified by us.Is Uzzle legit?
Uzzle (theuzzle.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently share that the puzzle games are extremely engaging, wonderfully designed, and provide fantastic entertainment for both children and adults during family gatherings. People also genuinely appreciate the exceptional customer support, noting that the team responds quickly, listens carefully, and resolves any order concerns with genuine care and professionalism. However, some people mentioned unexpected subscription renewals and expressed frustration regarding the difficulties they encountered when trying to manage their accounts online. A few customers also experienced noticeable delays with shipping, alongside a lack of timely communication when trying to resolve missing item issues.
Auto-generated from all reviews of this business. For reference only.What people say
Fun for all ages
We received Uzzle as a gift and have really been enjoying the game as a family. It's fun for all ages! Games are quick and it's super easy to set up, which makes it a perfect activity. One of the game pieces we received was missing a sticker. It's rare these days to have a positive customer service interaction, but I wanted to say thank you to the Uzzle team for quickly responding. I was expecting to just get a replacement game piece, but they actually sent us a whole new game, which will allow more players to play. Can't wait!
The product is top-notch and the…
The product is top-notch and the customer service is great! I received helpful feedback when I reached out to the company for support.
The quick response to our problem was…
The quick response to our problem was fixed immediately. The were very understanding even though it was our fault. The games they provided are excellant for the kids to play with and learn. Thanks again Uzzle. Rick & Barb F.
My family especially my grands love the…
My family especially my grands love the games!!
Grandchildren love the games sent
My experience with trustpilot has been…
My experience with trustpilot has been a true trustful relationship. The team has been so understanding and wonderful that I had to end my membership due to financial reasons.. and we’re kind and generous about canceling my membership. However!! I will be back!! and the games I have received have been an absolute hit at game night with friends! These games have brought more memories more laughs, and more fun to our nights! The group of friends I play with are in the range of 30 to 50 years old and we all have a blast with these games! I highly recommend bringing more laughter and fun to your game nights.
A really entertaining game for the…
A really entertaining game for the whole family! If you’re someone (especially a parent) who doesn’t want to spend a lot of time learning a new complicated game but likes games that keep your mind active, Uzzle is an excellent choice. Also customer service was top notch and generously helped us with a missing piece in the game we got. I would highly recommend this company and their games!
I ordered Uzzle and Uzzle Stack Royale…
I order Uzzle and Uzzle Stack Royale for Christmas and they are great unique games for all ages in family game night. There are ways to make them easier or harder for different age/experience. I accidently signed up for a subscription during my purchase and was quote frustrated being charged unexpectedly. I emailed customer care and they responded by end of day and refund the monthly charge and ended my subscription for me. Ill definitely go to uzzle for future games and would consider subscription when I have the budget.
I bought an Uzzle game for Christmas
I bought an Uzzle game for Christmas. Later found out I had signed up for a subscription and started getting more games every month. I was not happy. Texted the company, they would not give me my full refund. After a few texts back and forth, the problem was resolved and I did get a full refund. Their customer service did listen and resolved the problem of which I am thankful. The game I have has really been fun. So my review has changed. Just be aware of subscriptions when you order anything on line.
The games are really made of good…
The games are really made of good quality material and fun! I ordered a Christmas package around Thanksgiving, but, they were out of stock and it took about 7 weeks to get my order completed, and I deducted one star for that. The customer service (I am in United States) did respond to my emails within 24 hours and were always trying to make me happy. This is not a scam as I first feared, they just over promised delivery timelines.
I love the game Uzzle
I love the game Uzzle! Along the way, I mistakenly signed up for the game subscription service. When I emailed to ask to end the service, I was walked through the process and totally left feeling positive about this company!
Watching my grandkids playing the game…
I love this game. Watching my grandkids playing the game with us. I have since ordered another 2 games. 1 for myself and 1 for a friend
Grandchildren and grandparents enjoy Uzzle games.
My grandchildren and I have loved playing Uzzle games! I love the fact that Uzzle makes critical thinking skills fun for kids. It "sneaks learning up on them." Also, Uzzle has great Customer Service. They responded quickly to my question with personal attention and helpful feedback.
My nephew is having lots of fun playing…
My nephew is having lots of fun playing with his brother.
Uzzle games
I have ordered every game (I think LOL) from Uzzle, and we love them. Thanks so much for inventing these games they are awesome !!! :) :) :)
Our family loves Uzzle
Our family loves Uzzle. We started with one game then we wanted more players to join in so we bought a second. It is great for all ages and the younger win just as often as the older generation. I found one of the pieces was blank so I contacted Uzzle to send a new part and they are sending me a whole new game so even more players can join. Thank you. Great customer service.
Great for families
We love Uzzle because we are able t play it with our grandkids - they are often sharper than us!
Love the games!
I love the Uzzle game
I love the Uzzle game. There was a problem with the subscription, but after reaching out via email it was resolved quickly. Great customer service!
HiStrips
MultiPolls
Hike Footwear
Africanjoyflix
Nookmart
Taunton Bay Soap Company
Retro Gaming of Denver
Acnhbuy