It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Written by the business, not verified by us.Uzzle (theuzzle.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-09-06.
Reviewers had a great experience with this company. Customers frequently share that the puzzle games are extremely engaging, wonderfully designed, and provide fantastic entertainment for both children and adults during family gatherings. People also genuinely appreciate the exceptional customer support, noting that the team responds quickly, listens carefully, and resolves any order concerns with genuine care and professionalism. However, some people mentioned unexpected subscription renewals and expressed frustration regarding the difficulties they encountered when trying to manage their accounts online. A few customers also experienced noticeable delays with shipping, alongside a lack of timely communication when trying to resolve missing item issues.
Auto-generated from all reviews of this business. For reference only.Got this for my grandkids and a relative of there’s had a stroke and we realized it would be good for her to play with us. IT WORKED! , she got to have fun too with us , and it helped her .We told her physical therapists and the said they were going to get it and use it for ther patients . ITS AWESOME ! FUN ! Just all around perfect .!
Love playing The Uzzle. What fun, and great for the “grey matter”! Needed, for we Seniors…. Hope to get the grandkids involved too….,
I purchased this game for the grandchildren. From the 4y.o to me it was a great family game. Purchased another one to keep at my house for when they visit.
I have to say, this is such a fun game if you can buy this game buy it and if you can buy as a gift for someone who has kids old enough to play games, buy it! My adult kids love this game along with our grandchildren and we can play for hours. This is the best game to come along since that game Trouble. I can still play that game for hours with my grandbabies. You’ll enjoy, I guarantee it.
I ordered Uzzle for the Family for Christmas. We had so much fun playing it. It challenges everyone. You start with easy and work your way up to the hard level. We had competitions on who could finish first. It's a blast
We LOVE this game! We bought it for our grandchildren, but have discovered that it is the perfect game to engage multiple generations. It is brain building for young people and brain saving for the old people :). We can all play together and it is very competitive for everyone. I would also like to mention that Customer Service is top notch!! Would definitely recommend this game and this company!
Easy to order from. Fun game and you get extras.
I ordered the Uzzles for Christmas gifts for my children and grandchildren. They love them. When I asked for the monthly subscription to stop. It was stopped immediately. No beating around the bush.
Can be simple for littles can be more challenging for adults give it a go! Much fun.
I ordered and received the Uzzle game for my grand children for Christmas. I didn't realize it enrolled me in a membership I didn't want. When I was notified of this, I reached out to Uzzle and explained the situation. They were very helpful and honorable. They canceled my membership and the recurring charges that could occur immediately-no hassle! What a refreshing change to deal with a conscientious company. Thank you!
A very fun game that’s very intuitive and can be extremely difficult or easy depending on what Card you play. Very easy to pick up the even young children to join joining and very similar to the game square up if you’ve ever played that. I would like to see more cards as I feel you could probably learn the patterns after awhile, but I’m sure they can release extra Card packs at some point It’s very well-made and one nice thing is that it comes with additional stickers if they ever come off of the blocks
Apparently I ordered a subscription... ugh. This was not made clear. The website says you can sign on to your account to cancel subscription only there is no such thing. No where to log in... THEY GOT ME! SCAM! Sent them email, hoping to have resolved soon. It shouldn't be this difficult.
Hi Melissa, We’re really sorry for the confusion and frustration this caused. We understand how upsetting it can be when something isn’t clear, and you’re unable to find what you expect on the website. This is certainly not the experience we want for our customers. We’d love to look into this for you and help resolve it as quickly as possible. We previously reached out requesting your order details, but didn’t receive a response. When you have a moment, could you please share your order number with us, or contact our support team directly with this information? This will allow us to locate your account and assist you right away. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right. Warm Regards, The Uzzle Team
An ad for Uzzle popped up on my Instagram feed, and I knew my grandbabies would absolutely love it. I bought it as a Christmas gift, and they couldn’t wait to play it the very next day. They spent two weeks with my husband and me, and Uzzle was their favorite game, surpassing all their other toys. I couldn’t resist taking advantage of their incredibly generous after-Christmas specials, which included five games. I also ordered the Uzzle extension! The extension arrived and the moment it was delivered, my grandbabies and I were hard at work on Level 5 - I’m not good AT ALL!, The additional games are cleverly hidden away until my grandbabies’ 10th birthday next week. Unfortunately, due to a backorder, the five-game set was delayed, and I was worried I wouldn’t get them in time. I reached out to the seller, and Bernadette was incredibly understanding and kept me updated throughout the process. When my order finally arrived, it included two extra board games for free! That’s the kind of customer experience that truly keeps me coming back! I’ve already made up my mind to purchase an Uzzle board game for my nieces, nephews, and even my “fake nieces and nephews” who are turning 12 or under this year. I think that’s about 11 or 12 households! We’ll be a part of the Uzzle family, sharing our own incredible stories and creating unforgettable memories together!
We love this new game of Uzzle, really makes you think, it’s a great gift, we got our adult daughters playing with us and even they loved it, very different to our usual games, excellent way to keep the mind thinking 🤔 We bought 3 games, 2 for gifts and 1 for ourselves and we recommend it 100%
My mother purchased a game from Uzzle, and has now been receiving games in the mail regularly. Now that I'm managing her finances, I've discovered that she's been signed up for a subscription that she never intended to sign up for, and there's no obvious way to cancel it on their web site. A call to their customer service gives you a voicemail that says to go to their web site where, as previously mentioned, there's no way to sign into your account or manage your subscription. I've sent an email and disconnected her PayPal auto-pay to this company.
Hi Brian, We’re very sorry for the confusion and frustration this situation has caused. We understand how concerning it can be to receive unexpected shipments and have difficulty managing a subscription, and this is certainly not the experience we want for our customers. We’d like to clarify that the subscription was included in the original order receipt, and your mother may have accepted a trial game as part of the subscription. We previously reached out requesting your order details so we could investigate and help resolve this issue, but we haven’t received a response. When you have a moment, could you please share the order number with us or contact our support team directly? This will allow us to locate the order and assist you promptly. Thank you for your patience, and we appreciate the opportunity to make this right. Warm regards, The Uzzle Team
My very first order had products missing so I contacted customer service and they more than made it right. That restored my confidence in a company I had not done business with before! They had a Christmas special offered and I now felt confident to purchase again! We took the Uzzle games on vacation with us shortly after they arrived and played them with our grandchildren. The joy we had playing with them and watching the excitement and laughter in them made a very memorable time for us all! When the Christmas bundle arrived my grandchildren couldn’t wait to start playing them! Thank you Uzzle for offering quality products and exceptional customer service! It’s been a pleasure doing business with you!
Ordered and never received product. Customer service is non existent. Worst company ever do not order from this company
Hi Samantha, We’re very sorry for the frustration and inconvenience you experienced. We understand how upsetting it is to order a game and not receive it, and we truly regret that this happened. We’d like to clarify that your order was refunded after it was lost in transit, prior to you posting your review. As a courtesy, we also sent out a replacement game so you can still enjoy it. We truly appreciate your patience and feedback, and we’re grateful for the opportunity to make this right. Warm regards, The Uzzle Team
I did not know that a previous order had the provision that I would receive new game every 2-3 months unless I canceled my subscription. So not know this, I received the first shipment in early January. I contacted Uzzle and after 3-4 emails between the two of us, Uzzle refunded the total cost of the two games I received, plus allowed me to keep the games. I gave the games to one of the local elementary schools that my granddaughter attends.
Although the game is good, do not order from the company itself. Find a store to buy it from. When I ordered, they offered a “free” gift. I didn’t pay attention to it, but a month later was charged $30 for a subscription, because I didn’t send the gift back! Apparently it was a free trial! Update: I did finally hear back from Uzzle, and they refunded the extra charge. Just be careful to read your invoice before buying from them.
Hi Leslie, I'm glad we were able to get this sorted out for you. I completely understand how the trial offer could have been overlooked, especially when you're focused on purchasing the game itself. The trial and subscription details are included during checkout and in the order confirmation, but we know that doesn't always mean they're easy to notice. As soon as we heard from you, we refunded the trial charge and made sure everything was taken care of. We never want anyone to feel disappointed, so we're happy we had the chance to make it right. We're glad to hear that you enjoyed the game. We truly appreciate your feedback, and we'll continue looking for ways to make our checkout experience even clearer for future customers. Best, The Uzzle Team
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