Founded with a dream and great passion for interior design, Thorvald & Design brings the spirit of Scandinavian minimalism to modern homes all around the globe. While embodying the essence of clean lines, high-end aesthetics and minimalism, our brand strongly believes that every modern home deserves comfortable, affordable and quality furniture.
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Is Thorvald & Design legit?
Thorvald & Design (thorvalddesign.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers consistently praise the dedicated staff and customer support team for their prompt, helpful, and exceptionally professional communication throughout the entire purchasing journey. Many people deeply appreciate the quick response times and personalized attention whenever they reach out with questions regarding shipping or product details.
However, some customers also noted that they experienced frustrating order delays, with a few individuals waiting several months for their items to finally arrive. Additionally, a number of reviewers encountered unexpected product quality issues upon delivery, such as cracked seats, dented components, or misaligned parts that made assembly difficult.
Auto-generated from all reviews of this business. For reference only.
My Bar stools were delivered with one seat cracked.
Email and photo were sent,( of the seat )no response from Thorvald and design ..
This is unacceptable service
Very disappointing
2 weeks now since I wrote the above complaint…it’s now been resolved with a new stool been sent..
So thank you
I had difficulty with lost ordered goods, which was no fault of the supplier, rather the courier who managed to lose my order. The 2 Customer service personnel Keih and Amelia managed to investigate on my behalf, but were unable to secure my lost goods. Instead the Company agreed to reimburse my payment, which has ben returned without any delay. Excellent!