Tiendahat (tiendahat.com) has a 3.0 out of 5 rating on OK.one, based on 426 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate. Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.
Auto-generated from all reviews of this business. For reference only.Two “hats” arrived today, they are garbage felt costume disposable hats. They arrived in a shotty crushed box as well. Now going to try to get money back, good luck. Don’t waste your money or time with this “company “ by a costume hat on amazon for $3 dollars, it will be the same quality. William
My experience on the site was very good. Simple to follow. Good details and description of the product. Being a multiple buyer, having s special saving code was a very nice touch. Checkout was simple using PayPal. Thank You
Love your quality and know when I order the greatest care is taken in delivering a quality and good looking head piece.
Quick, good price, great service.
The ease of the ordering process, as I was looking over the sight trying to find what I was looking for. It was easy to select the items I wanted I was torn between two hats and of course the one I selected was the clear winner.
I liked the large inventory you and I am looking forward to buy more
I have just received three Hats, well if you can call that "hats"! I have never felt so ridiculous and fooled! This is absolute s..t incredible s..t !!! It's downright plastic that traveled in soft bags, upon delivery completely dented and unusable even not for the carnival ;))) I can only advise you to avoid any purchase in this company, instead give this money to a beggar, you will make two people happy: the beggar and yourself for the good deed and for having avoided the feeling that you are being screwed over!
I Wish the hat was more like a wool hat but I like the hat. Service and shipping was good. 👍
Very easy ordering service, competitive pricing.
A total Scam!!!! Beware do not buy anything from this company. The website looks great, the products look great but that's all. You will not get what you ordered. They claim made in USA (cowboy hats) I took a chance and ordered. They notified me that is was shipped the same evening. I used paypal to pay. They sent a tracking number, I did nor recognized the tracking number so I did some research, the company was called 4PX some type of courier. I thought that was strange since the said they were made in Texas, USA. The tracking said shipped from China!!!. I knew I got scammed,I did some research on Tiendahat Company and found scam after scam. I contacted paypal and fortunately the payment did not clear my bank. So my bank issued a stop payment...cost me 15.00, better than the 60.00 for what I had ordered. The shipping company still showed it shipped, so I came today in a box the size of a shoebox. The hat is a cheap piece of junk, crumbled up made in China. This is something they do according to the other complaints. I feel sorry for the people that ordered several hats and put out allot of money when they see what they are getting. A total scam.
I received a hat that was not as described. When I requested a return since it was the wrong product, they informed me I would have to pay shipping, duty, and taxes, and that packages were frequently lost. Nowhere on the site are these return conditions mentioned. Their chat link is also fake- a picture with no link. They offered me less than 1/4 of what I paid as a partial refund. Notice that some of the positive reviewers have not received their product yet.
Lovely hats in most appealing price. Couldn't resist and bought half a dosen!!
Stay away from this Chinese Company their ads are false and misleading. Ordered a hat it was nothing like was the picture showed. Then they didn’t wanna give me a refund. They are in face book as well I warn you stay away. They are taking advantage of us US Citizens
Dear Tiendahat, I will be in a position to tell you about my experience with the purchase of the Panama Hat from Tiendahat when I will receive the hat, and I will tell you of my experience regarding delivery time of the goods, and quality of the hat received. Up to now, my experience regarding the presentation of your company and placing the order, is very good. Kind Regards Leonidas C. Roussos MRINA
My online shopping experience was great! Many selections to choose from. No hassle.
I only wish I had read the reviews first, Not only did they send the wrong size, they offered me $10, and I keep the hat, not good , it was the wrong size, so useless, $70 wasted, please be aware if you buy from them. In fact I recommend DONT buy from them..
Hat didn't arrive, yet. Purchasing was simple, just a bit chaotic to scroll between different hats and their pictures - to compare, to choose thee right hat and to purchase it - a comparizon screen (maybe with some small pictures of the hats compared and their design/ features - incl. dimensions(!) listed) could help. But plenty of very nice designs. Hope, reality will correspond with description.
Really liked the selection and the sale was very appealing.
Quality Fedoras at a reasonable price. Quick shipping. I just placed my second order I was so satisfied with the quality of the felt. I definitely recommend!
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