I ordered a hd lace and got a Swiss…
I ordered a hd lace and got a Swiss lace instead... I asked if I could send the wig back for a refund and they told me it would be high for shipping and take 20-30 days
About Tinashe Hair
Data updated- Website
- tinashehair.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 238 reviews
- Replies to negative
- 7% (17/246)
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About this business
Tinashe Hair is a professional human hair brand dedicated to creating premium wigs that combine natural beauty, quality, comfort, and effortless styling. We offer a wide range of 100% human hair wigs, including Glueless, HD Lace, Half, Bob, Colored, and textured wigs. Designed with natural-looking details and easy-to-wear construction, Tinashe Hair helps women confidently express their unique style with beautiful hair that feels as good as it looks.
Written by the business, not verified by us.Is Tinashe Hair legit?
Tinashe Hair (tinashehair.com) has a 3.2 out of 5 rating on OK.one, based on 694 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 27% give 1 star; The business has replied to 7% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, full, and durable over long periods of regular use. People also appreciate the prompt shipping and professional support team, which handles inquiries and order adjustments very efficiently. However, some customers also noted issues with product quality, mentioning dry textures, unexpected shedding, or receiving items that did not match their original expectations. A few reviewers experienced frustrating delivery delays and a complete lack of responsiveness from customer service when trying to resolve urgent problems.
Auto-generated from all reviews of this business. For reference only.What people say
Never gave me my money back and scammed…
Never gave me my money back and scammed me on the lace
I did not receive my package
I ordered a wig from them and I was…
I ordered a wig from them and I was very excited. Well FedEx messed up and delivered the package 3 days before they told me and before we discussed and the package was stolen. I’ve begged Tinashe to do a claim but for some reason they refuse. I guess they think I’m lying or something but whatever the reason they won’t submit a claim. Soo FedEx says there’s nothing they can do for me if the shipper doesn’t submit a claim. I really can’t understand why they won’t. Soo I have no wig and no refund. Very poor customer service.
Trash!!!
I threw the 24 inch water wave closure wig in the trash! The closure did not match the hair texture! The closure had no curl at all once I washed it upon receiving the wig! The construction of the cap was horrible! It look like I had lumps on the back of each side of my head! I will never orde leave again!!!
The wig was a waste of money
The wig was a waste of money. I purchased the 24 inch lace front wig only for it to be synthetic throughout the wig & human hair only on the frontal. I will no longer be ordering any 613 or other wigs from Tinashe Hair again!
Wig was very thin
Wig was very thin ! Hair quality was horrible
Delivery took way longer than expected…
Delivery took way longer than expected but the hair was nice except the smell.
I just ordered a deep wave wig but it…
I just ordered a deep wave wig but it ended up being loose deep wave which I didn’t want. and I’m not really loving the hair Quality. Will be my last time ordering
My second time ordering the wig and it…
My second time ordering the wig and it wasn’t the same fullness and head size
I love their service hair arrives in a…
I love their service hair arrives in a timely manner and the wigs are great. Just 1 little issue I bought 2 wigs so I was expecting 2 bonnets and 2 lashes.
Nice hair
Nice hair. Arrived on time prior to my hair appointment. The hair is soft and had no foul hair odor. I am enjoying the 1b hair color. Looks very natural.
Wig was very nice
Wig was very nice. easy to pluck and manage. Sheds very little.
Slight problem..
the first time i’ve ordered the 360 wig it was nice and soft and 180 density so it was quite thick great communication aswell, i’ve recently bought another wig 4x4 in 200 density this wig is thinner than the 180 density i bought previously, this 4x4 wig feels like a 150 density so i’m not quite happy about that but overall their wig company is brilliant nice hair and lovely people to talk too
Great quality hair and minimal…
Great quality hair and minimal shedding. However, the hair did have a distinct smell and my order arrived late.
Packaged well
Packaged well. Great quality hair minimal shedding.
Good hair bad smell
The smell was just nasty. However after a very deep cleanse, the smell was gone. Besides that the hair is nice. The cap size I request is what I received. The fit is perfect. Would I buy from this seller again... yes.
The hair was good quality
The hair was good quality. It was shipped & to me earlier than expected. The ONLY issue I had was the advertisement said the lace was HD & it WAS NOT. My beautician has been doing hair for 20+ years & she noticed it was not HD also. She made it work though. My hair turned out lovely.
The wig wasn’t even and very thin on…
The wig wasn’t even and very thin on the left side
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