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tomtoc

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135 reviews

4.2135 reviews
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About tomtoc

Data updated
Website
tomtoc.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
10% (2/21)
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+1 800 977 4929[email protected]tomtoc.com

About this business

tomtoc is an innovative, tech-savvy, and fashionable design-driven brand dedicated to protecting your digital gear. We are committed to building products with the customer in mind, under the umbrella of high quality, functionality, protectiveness and custom made for the perfect fit. You can protect the tech you rely on and enhance a happy digital life on the go with tomtoc.Founded in 2016, tomtoc is committed to providing digital gear owners (DGOs) with best-in-class, innovative travel and storage solutions. tomtoc has received accolades and awards of NBC, Wirecutter, iMore and more for its dedication to quality, design, and customer satisfaction, further solidifying its position as a leader in the industry.

Written by the business, not verified by us.

Is tomtoc legit?

tomtoc (tomtoc.com) has a 4.2 out of 5 rating on OK.one, based on 135 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 10% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

P
PeterUnited States · 2 reviews · Verified · Experienced 2024-03-18 ·

A perfect carrying case for my new MacBook Air

I have a new MacBook Air and wanted a new briefcase to carry the Air. I looked high and low… this one was too big,that one was too expensive then I came across the Tomtoc. The case had the features I wanted and had a very attractive price point. The case arrived in just a few days. I went over the case looking at all the critical points and was very pleased. One feature I really liked was the storage area in the top “lid”where I can carry a couple of folders to meetings. I’m very pleased with my Tomtoc case and would strongly recommend the case to anyone.

V
Viktor NeuenUnited States · 2 reviews · Experienced 2024-03-10 ·

Decent products but stitching can be improved

Enjoyed using TomToc but had some issues with their craftsmanship. Have tried their 40-liter backpack which ripped internally after using for a year. Also ordered the 26-liter bag and liked the aesthetics and fabrics used. But again, the stitching was done poorly leading to faulty crease and ruffles. The warranty service took a while to respond but they did eventually reply. They are strict about resolving only if you’d purchased through a “verified channel”. Best you purchase directly from their website.

Reply from tomtoc2024-04-02

As a brand committed to prioritizing customer feedback, we apologize for any negative experience you've had. Additionally, we want to clarify that all products purchased through our official channels come with a one-year warranty, as promised. However, upon reviewing your communication history, we noticed that the purchase channel wasn't verified. To provide you with the best resolution, we kindly request your purchase proof. Your understanding and cooperation are appreciated, and we assure you that our team will verify the information promptly to offer you the most satisfactory solution.

Stevan M.Germany · 17 reviews · Experienced 2024-01-03 ·

Great quality at a great price

Tomtoc makes really great products that have a lot of value, considering the price tag. The designs are nice and smart, the materials are of high quality and ever singe product I won from them still looks brand new. Definitely recommended, do check their stuff out.

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