If Your Laptop Isn't Listed
I replaced an old laptop with a new Falcon NW TLX. This model isn't listed on the Tomtoc site, so I emailed Tomtoc customer service for advice. They recommended the right model.
About tomtoc
Data updated- Website
- tomtoc.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 10% (2/21)
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About this business
tomtoc is an innovative, tech-savvy, and fashionable design-driven brand dedicated to protecting your digital gear. We are committed to building products with the customer in mind, under the umbrella of high quality, functionality, protectiveness and custom made for the perfect fit. You can protect the tech you rely on and enhance a happy digital life on the go with tomtoc.Founded in 2016, tomtoc is committed to providing digital gear owners (DGOs) with best-in-class, innovative travel and storage solutions. tomtoc has received accolades and awards of NBC, Wirecutter, iMore and more for its dedication to quality, design, and customer satisfaction, further solidifying its position as a leader in the industry.
Written by the business, not verified by us.Is tomtoc legit?
tomtoc (tomtoc.com) has a 4.2 out of 5 rating on OK.one, based on 135 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 10% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Product arrived promptly
Product arrived promptly, purchasing was easy and satisfied all around
Well made and very functional
Well made and very functional. I love it!
Shipping was very quick
Shipping was very quick. Item was packaged well and has a nice presentation.
Customization is awesome
Customization is awesome! I really hope you move that to other items like tech bags, packs and other protectors. I would get them all to match!!
I bought this for my new ipad
I bought this for my new ipad. It holds the ipad, the charger, the pencil, and the mouse. I love it.
Easy to order and received when…
Easy to order and received when expected.
It's a nice, rigid case.
This is a nice, rigid case with great protection.
LONG Return Wait
I ordered a bag that looks and shipped fine, but I decided when I opened the box that it wasn't exactly what I wanted. I immediately issued a return request but haven't heard back for 14+ days.
I love the product
I love the product, you guys delivered in great timing.
product is great so far other than chest strap and 1 color
product is great so far, only issue is only having one colour choice and the chest strap is too high. Otherwise the purchase experience and bag has been solid.
My item has been sitting in a warehouse…
My item has been sitting in a warehouse for a week! It made it half way to it's final destination. Still no shipping date.
Awesome product and service
The MacBook Pro Sleeve is as good, if not better, than represented. My daughter loves it. There was a small hiccup with the original order, but on their own initiative Tomtoc very quickly shipped another Sleeve. Awesome product and customer service. Highly recommend.
I ordered the item expecting they would…
I ordered the item expecting they would be consistent with their delivery date, unfortunately this was not the case and it didn’t arrive on time and I never got the package.
Ordered wrong sleeve which necessitated…
Ordered wrong sleeve which necessitated return. Return process is made a painful experience with delays and slow response time. Uncomfortable with ever ordering direct due to this initial experience.
I tried to contact you either by email…
I tried to contact you either by email or call but there is no one response me back. Did you know I bought my stuff but I haven't received it for almost 5 months
Didn’t not receive the package and I…
Didn’t not receive the package and I send them an email They told me to look around rest, neighbors I did, and I sent them an email again stating that I had checked around and they never replied back again
Shipped out promptly
Great product
Great product. Fast shipping.
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