TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs. See if you are eligible Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation. Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes. Need more info? Call us at +1 888-896-1612
Written by the business, not verified by us.TrimRx (trimrx.com) has a 2.4 out of 5 rating on OK.one, based on 217 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has replied to 39% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-02.
Most reviewers were somewhat happy with their experience overall. Consumers frequently point out that the ordering process is smooth, and they appreciate receiving regular updates while shipments are on the way. Additionally, people often mention that medications are delivered securely, maintaining proper temperatures and arriving right when expected. Some reviewers were not happy with customer service, noting severe delays and difficulties when trying to get timely responses. People also experienced communication barriers, such as automated systems failing to resolve concerns and unexpected plan charges. Furthermore, a few consumers mentioned frustrations regarding unhelpful interactions and long delays when attempting to address billing questions.
Auto-generated from all reviews of this business. For reference only.Ordering was easy and someone helped when I needed it. The price was lower than the others I checked!
Hi Matthew , Glad our team was able to connect with you and help. We appreciate your review! — TrimRx Team
The refill schedule has kept me from running short between doses. I know when the next shipment is due, so far each package has arrived before I needed it.
Hi Wren, Thank you for sharing your experience! We’re so glad to hear things are going well. — TrimRx Team
I understood the form first time, no confusing wording
Hi Jessica, Thank you for sharing your experience! — TrimRx Team
Form took no figuring out and the answer came back quick.
Hi Jessica, We’re glad to hear your experience with the product is going well! Thank you for your review. — TrimRx Team
If I could give negative star reviews, I would. This company is a rip off. I had my medications tested, and they were nowhere near what they had promised to be providing. When you try to cancel anything, it is almost impossible. Then, they will never take you off their mailing list, even though I have tried to unsubscribe and email them dozens of times with no response. HORRIBLE COMPANY. Going to file a complain with the business bureau. Save yourself your health, time, money and lots of headaches. Update: All of their responses to reviews are generic BS, "couldnt locate account". Well I didnt give you any of my information in this review to find my account jacka$$. Clearly an AI ran company that can't take care of their customers. Pathetic.
Hi Pa, thank you for your review. We'd like to address your concerns but were unable to locate an account using the information provided. Please respond to the private Trustpilot request or contact us at [email protected] or 888-896-1612 (7 days/week, 6am–6pm PT) with your account details. — The TrimRx Team
Hi Zayden, Congratulations on getting started! We’re excited to be part of your journey. — TrimRx Team
The delivery estimate was accurate. My medication was waiting at the front door that day.
Hi Billy, Happy to hear your order arrived! Thank you for taking the time to review us. — TrimRx Team
Third refill, still shows up on time
Hi Emma Glad to hear you received your order! Thank you for your review. — TrimRx Team
Hi Olivia So glad to hear you received your order! We appreciate your support. — TrimRx Team
It felt specific to my medical needs, and the package arrived safely without a long wait.
Hi Tony , Thank you for sharing your experience! We’re so glad to hear things are going well. — TrimRx Team
Started the process monday 2/2 and the package showed up intact.
Hi Amosun , We’re excited for you to start your journey! Thank you for your trust and support. — TrimRx Team
Hi Carol , We’re glad to hear everything is going well. Thank you for sharing your experience! — TrimRx Team
I'm brand new to This, so I cant say anything about results yet.
Hi Yolanda We’re excited for you to start your journey! — TrimRx Team
I started Tirz from another supplier but when that option was no longer available I ordered a 6 month plan from Trimrx. It was a lot more costly but I felt it was a good investment. I find the trimrx product to be significantly easier on my stomach and digestion. I started at the end of March hoping to lose 25 lbs by the end of my journey and I’m down 40! I’m a 64 year old woman who has struggled with my weight for 20 years. FINALLY! I found something that works. I will discontinue use of Tirz when my supply runs out because I have a plan in place to maintain my weight loss within 5 lbs.
We appreciate your support and are so happy to hear about your experience! — TrimRx Team
My order came on the date they gave me and the medication was still cold when I opened it. The insulated mailer had a solid ice block inside. Each glass vial was in its own amber prescription container with a childproof lid, so nothing was rolling loose in the package. I read the printed directions first and found the videos when I wanted to double check the injection
We’re so glad to hear you had a great experience! Thank you for your review. — TrimRx Team
I originally signed up for the 3 month plan. I used Affirm to finance the plan because I just couldn’t afford the $747 up front at that time. The first shipment arrived quickly and the product worked very well for these first 3 months. Through their portal I recently inquired about how I would go about signing up for another 3 months. Just a simple inquiry. I had not planned to sign up for anything at that time as I wanted to finance the product again through Affirm first. They sent me a questionnaire asking about my progress and how I was feeling (amount of weight lost, any side effects, etc). I filled it out and sent it back, but the next day I received an email saying my “receipt request had been approved and was being sent to the pharmacy”. About 5 minutes later I got a text from my bank saying that a payment of $747 had been debited from my account. I immediately called TrimRX and after about a half hour on hold, the customer rep first told me that that she was able to cancel the order before it reached the pharmacy and my payment would be refunded. She also noted that an email confirming these two things would be sent to me. Two days later I still hadn’t been refunded and I never received that confirmation email. So I called back just asking for the confirmation email. I never even asked about the refund. This customer service agent told me there would be no refund because they didn’t have any of my payment information on file. I told her that’s impossible because they debited my bank account $747. She asked me to send any photos I had proving this so I sent them a picture of my bank statement with the date of 8/5/26 showing they billed me, along with two pics from their own portal showing they charged me the $747. I received a message about an hour later saying “Your plan is canceled — this order still ships. You won't be charged again. This order was placed before you canceled, so it still ships as normal” I was planning on signing up again anyway. Just not like this, and definitely never again. Very shady customer service and billing practices. Would not recommend them to anyone after this.
Very unscrupulous company. 1) They set up auto renewal, then dont give a clear way to cancel on the portal. 2) support responses are often very delayed, and cancellatio. Through them is unclear. 3) After being told the medication made me intolerably sick and I wanted to cancel, they acted like they were cancelling, charged my credit card then shipped 3 month supply to me for $900. 4) I refused shipment and it was being returned to them. They then made a claim on the return package to colled from UPS insurance. 5) They still didn't provide me a refund. I have no medicine (can't use it anyway), and still am out $900 Buyer beware. Just go to a local doc or choose a more reputable company.
I subscribed for a 1 year plan of compound tirz and on the same day decided I wanted to do a 6 month plan instead, I contacted customer service on the same day and requested them to change my 1 year subscription to a 6 month and since the payment had been made for the 1 year they put in a process to refund the difference and change my plan to 6 months. 4 months in now and I have still NOT received a refund and every time I inquire about an update on it they keep putting me off saying its processing still. Today I got a message saying they cannot refund me due to policy stating that if requested 28 days after plan start it cannot be done. I requested this refund on DAY 1 of my subscription before it was even shipped and was told it was done. Such a bull shit company. Takes them 1 day to take the payment out but when asking for a refund it take them 4 months to say no? PLEASE DOOOO NOT GET YOUR GLP FROM HERE! AVOID AT ALL COSTS! there are cheaper and better customer service sites that give you GLPs.
I have already written a review explaining the experience I had. Please read other reviews. I can't believe how many other people have the same experience that I did. It's truly remarkable and no one should trust this company! Unless you are rich and don't care what money comes out of your account I would not use this site at all! They have false leading information stating that they will give you a one month for $149 and when you put your card information and they take out three months worth without your knowledge. And when you try to call them, they are never available and when you get through to somebody they are rude and do not give you a refund even if you cancel the subscription as I did immediately after it was taken out of my account. I feel really bad for the other people that have lost money like I did. This site is terrible if you want to lose weight use a trusted site that will give you all the information upfront and not try to steal your money.
This review is directed at customer service and TrimRx portal. Both are horrible. 1-Customer Service does not get back with you for days. You have to keep asking for an answer. On 1 occasion I called several times after not getting a response to my question I submitted in my portal but could not get through. I have switched to another Tele Health GLP-1 provider, and their CS has been AMAZING. 2- TrimRx portal is horrible to navigate it is not user friendly AT ALL. There are other GLP-1 providers out there can provide a better experience!
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