EMSense

Good product.very helpful

stated using this product because of…

I stated using this product because of worries about circulation and im really happy with my results so far and im looking forward to more improvement

I tried ordering a pair of EMsense foot…

I tried ordering a pair of EMsense foot massagers from their try.emsense.com website. After I selected the item, I had to give them my address and bank details, and then I was led through a dozen of pages pushing at me products I don't need, I avoided ckicking on  their big, in-the-face "ORDER NOW" button and chose the light grey "no thank you" link set in a tiny, hardly readable font size. I didn't fall for this cheap and standard psychological trick of dishonest marketing.   I just hoped that after this ordeal, I would arrive at the checkout page, where I will have a chance to review my order. Nope. Instead, that page just said, "thank you for your order" and showed me two pairs of items with twice the price tag, without the possibility to confirm or decline the order that I didn't make. So they have used my bank information to charge an item to it, which I didn't authorize! Having realized that, I've IMMEDIATELY used their request form, asking to cancel my order. The next day I got an email informing me that cancellation was not possible because the items had already shipped. However, their shipping company informed me that the items were dispatched but not yet shipped. So the "no cancellation because it's already shipped`' was a lie. I agree with Jane who wrote here, on Trustpilot, "THEY TAKE YOUR MONEY EVEN WHEN YOU DID NOT CONFIRM YOUR ORDER AND PRESUMABLY HOPE YOU WILL FORGET ABOUT IT. THEY CAN NOT BE TRUSTED."  As soon as I receive the items, I will return immediately and request a full refund. I hope the company will EXPEDITIOUSLY refund them and doesn't push me to place here another feedback about how they combine aggressive, misleading social media marketing with poor customer service and cumbersome refund process.

Useless guarantee - only works if pack unopened

I ordered a foot massager as it claims to reduce foot and leg swelling using a combination of heat, massage and compression. They said that unless all three were applied, other devices were not so effective. I should mention that I already own a Revitive leg muscle stimulator, which has not helped much, so decided to try it. To be honest the swelling I have is not severe, so I wanted to deal with it before it potentially gets worse. The devices are offered singly and most importantly offer a money back guarantee if you are not satisfied, I decided to try one and it duly arrived, The instruction manual is appalling, but luckily the operation is pretty obvious. Once charged, you fit the device to your foot (or feet if you buy two). Turn it on and select the heat and massage intensity. The device works for 30 minutes - so if you want to treat two legs, it takes an hour. At the highest intensity, I found the massage felt far less effective that my Revitive, as the effect is felt near the ankle - whereas the Revite stimulates right up through the calf. I have to say that I found the heat uncomfortable - even on the lower setting. They do warn that there may be red skin at the end of the session, and there certainly was. To be honest I was not convinced that it would work for me, so with the guarantee in mind I contacted the company for advice regarding how long it might take before I should expect to see some result. I understand that they would not be able to give a precise answer or "claim", so I was just hoping to be told " anything from a week to a month as everyone is different" or similar. In response I was told that they are not allowed to make claims so could give no answer. To be honest I was not happy to spend at least an hour a day - possible for weeks - so I asked about the return procedure. I was shocked to be told that the guarantee only applies if you have not opened the pack! I don't see how you can call it a satisfaction guarantee if you cannot try it! Of course I would not expect it to be returnable if there was any sign of damage, but I do think that this "guarantee" is unacceptable. I would therefore not recommend that anyone try this device unless they are happy to lose their money if it does not work for them.

No usable instructions in English (poor translation)

I received my foot massager but the english version of instructions are terribly translated from another language and make no sense! Do not order the product if yuo need english instructions - worryingly there is a long list of foot conditions where you need to 'person used with caution' !! and many are the reason you bought it based on the false marketing.!!!! Just begun the refund process.... wish me luck

Improvement of ankle pain

Easy to use equipment

two is even better than one

I accidentally ordered two of the items when I only wanted one. I’m glad I kept them both.

both units stopped vibrating within 2…

both units stopped vibrating within 2 months. returning them would be cost prohibitive if this, and I believe it would, continue. Save your money and stay away. Customer service is there with all kinds of input but, ultimately, if you want to keep mailing them back, well....that's up to you

Be careful with your order

When I ordered this I decided to get 2, unless 1 order was a pair I was billed for four I was skeptical of the results until I tried it and was surprised that it actually worked The second set was tried on my wife for fidgety legs but didn’t help

Temporary Soothing

I have peripheral neuropathy in my feet and legs. The numbness and tingling is constant. I bought these EMSense units to take with me on an upcoming trip. They are a compact size, which make them perfect to take along, and they do help with calming my nerves. The heat and vibration really help soothe my feet, especially after being on my feet for a number of hours! I wish they were a tiny bit longer to encompass my toes as well!

I'm still judging the massager but are…

I'm still judging the massager but are very pleased. I have small feet so it is a bit large but I don't think that the size interfers with the good it does. More information would be nice on the use. Overall it was well worth the buy, try it!!

Easy to use and works as advertised.

Avery good company to deal with.

Avery good company to deal with. Very pleasant people to deal with. Very good delivery and on time.

Tried to order ONE foot massager .&…

Tried to order ONE foot massager .& Ordered two by mistake. Emailed them within minutes to tell them I wanted one only. They proceeded to supply two units and charged me Eur 97 00 Cannot get any satisfaction. My advice is DO NOT ORDER FROM THESE PEOPLE . THEY ARE ROBBERS AND SCAMNERS. May they go to hell and suffer. Further more the items will not fit my feet Again Very Bad people. Avoid them. Michael Hennessy. Ireland

Don't trust tryemsense.com or cheapeconsumerdeals, emsense- official.com or cart.tryemsense.com

I started the process to purchase this product on this official website site, tryemsense . I filled my name, address and bank details in, on the form but then noticed the web site had changed from cheapeconsumerdeals, to emsense-official.com to tryemsense.com. I thought it might be a scam so did NOT CONFIRM my order. I contacted my bank to check no money had been taken,but was told it was being processed so I was unable to cancel it. I immediately contacted the company by email and was told that the order had been processed and could not be stopped. So, there was no interval between payment being taken and having the opportunity to stop the order. This is the only time this company has been efficient, if this is to be believed! I have had several agents state that they will sort this since April 2026 to no avail. I was asked if I wished to return the item, for a full refund or keep it and get a partial refund, which they said would be easier for them. Since several months had gone by, I chose this option. Only to be told that their system would not allow it! This agent escalated this issue to her supervisor but I am still waiting for it to be sorted. The latest I message received Aug. 2026: "We'll do our best to ensure your case is handled appropriately. Thank you for your patience and understanding, and we appreciate the opportunity to assist you." It is a joke. THEY TAKE YOUR MONEY EVEN WHEN YOU DID NOT CONFIRM YOUR ORDER AND PRESUMABLY HOPE YOU WILL FORGET ABOUT IT. THEY CAN NOT BE TRUSTED. I HAD NOT INTENDED TO HAVE ANYTHING TO DO WITH THEM, BUT IT WAS TAKEN OUT OF MY HANDS! (MY BANK ACCOUNT)

Noticeable improvement with foot…

Noticeable improvement with foot issues; sore palms of feet, numbing on top of feet, soreness around my ankles diminished significantly.

Foot massages as advertised

Foot massages as advertised. Quick response to queries and subscription canncelled straight away for added extra

Expected Miracles think I expected miracles with my…

I think I expected miracles with my restless legs and neuropathy

There was an error in the number of…

There was an error in the number of units I ordered. When I raised the issue, your customer service agent corrected it. Excellent customer service. Thank you.

Emsense has made a slight difference in…

Emsense has made a slight difference in how my feet feel in the week we’ve been using them.