Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.
Written by the business, not verified by us.TurboTenant (turbotenant.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss User experience, App. Last updated 2026-08-27.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software for being exceptionally user-friendly and well-organized, making daily rental property management completely effortless and straightforward. Consumers genuinely love how simple it is to generate professional lease agreements and collect rent payments seamlessly without experiencing any unnecessary stress. However, some reviewers were not happy with application fees, mentioning they were charged unexpected fees even when properties were already rented out. A few other people also felt that occasional technical glitches, including forgotten bank account information and website bugs, caused minor difficulties during their daily operations.
Auto-generated from all reviews of this business. For reference only.Turbo tenant has helped me with my 7 units. Marketing, leases and rent collection. Thank you
Thank you, Doug! We're thrilled to hear TurboTenant has helped you manage your seven rental units. From marketing and leases to rent collection, we're honored to be part of your property management journey. Thank you for your support!
Just started using it but so far very easy to setup.
Thanks so much, Gene! We're delighted to hear getting started with TurboTenant has been simple and straightforward. We appreciate your support and hope you continue to have a great experience!
Extremely easy to use and organized. Keeps my rent income process seamless while providing an easy to use portal for my tenant to pay rent and submit maintenance requests.
Bailey, thank you for the wonderful review! We're thrilled to hear TurboTenant has created a seamless experience for both you and your tenant. Helping landlords stay organized while giving tenants an easy-to-use portal is exactly what we aim to do. Thanks for choosing TurboTenant!
Before I could even gain access to my account, it was suspended. I logged an appeal and then got an email to verify my identity. Since I don't have a camera, I rang the number provided which went to voicemail. I'm now waiting for a call back, but if this is what using their system entails, perhaps it's not the best route.
Hi Steve, we're sorry your first experience with TurboTenant started this way. We understand that account verification can be an inconvenience, but it's an important part of keeping our platform secure for landlords and renters alike. We appreciate your cooperation throughout the appeal process, and we're glad our team was able to review your case and restore access within the timeframe originally communicated!
Great platform, very innovative, true effort at trying to be the best solution out there for property owners at a reasonable cost. While it's not a "complaint", the "Check Ins" are annoying in my opinion. I have 40 houses that I manage and I also have a day job. Seeing the negative check ins throws off my day and alot of the time it has to do with their personal situation being upset, and not at me.
Thank you so much, Matt! We're thrilled to hear you value TurboTenant's innovation and our commitment to providing an affordable solution for property owners. We also appreciate your thoughtful feedback about Check Ins and understand how those notifications can feel overwhelming when you're managing a large portfolio alongside a full-time job. We'd love the opportunity to learn more about your experience. Please email [email protected] with the email address associated with your account so our team can review your feedback and discuss your experience in more detail.
From a renter's point of view... they require bank statement, etc but do not allow for the redacting of important personal information. For example, when i receive payment or make one, codes are put near the payment on my statement or, what i spend my money on... all should be able to redact it...you cannot. if you redact it, they say it was fraud... that is what i was accused of for redacting codes next to my income..just that, the codes. I think this needs to be stopped by government or, how can any protect himself in anything? The proof of income is there but, they want to see everything and that's just about as unAmerican as it gets.
Hi Jeff, we're sorry to hear about your experience. We understand your concerns about protecting your personal information. When financial documents are submitted for verification, they must remain unaltered so they can be reviewed and authenticated. Redacting or modifying information can prevent the document from being verified, even when the changes seem unrelated to income. We'd like the opportunity to review the response you received and ensure everything was handled appropriately. Please email [email protected] with the email address associated with your application so our team can take a closer look.
Somehow I got stuck in their auto renewal and when I requested a refund they had me submit a form which they directly denied. Total crap. Their leases are ok and being able to have tenants sign online is good. But customer service is extraordinarily poor. Buyer be ware.
Hi Jesse, we're sorry to hear you were disappointed with your experience. We understand that subscription renewals and refund requests can be frustrating. Our team reviews every refund request in accordance with our subscription and refund policies, and while we aren't able to approve every request, each is carefully considered. We appreciate your feedback and will share it with our team as we continue working to improve the customer experience.
Although I had to "fudge" the date for this review in terms of WHEN I had used them prior, Turbotenant has been extremely helpful to me in the past. I needed help to rent out my home in 2015 when my father became ill and I had to move cross country. Sadly, he passed in 2017. I returned to CT and am now in the same position with my mom, and need them again and am grateful they are here to help me through yet another difficult time in my life. THANK YOU!!!
Thank you for sharing your story with us. We're honored that you chose TurboTenant when you needed help in 2015 and that you've returned to us again. We know this is a difficult time, and we're grateful we can help make the rental process a little less stressful. Wishing you and your family all the best.
The software overall works very well. The customer service team is helpful and kind. The company has very fair and affordable pricing. I do wish that the feedback from renters monthly notifications were a little more customizable. This should not be combined with maintenance notifications. But otherwise am very happy with everything.
Thank you, Noelle! We're so glad to hear you're enjoying TurboTenant and that our customer support team has been helpful along the way. We also appreciate your thoughtful feedback about the renter feedback and maintenance notifications. We'll be sure to share your suggestion with our Product team as we continue improving the platform. Thanks for being a valued TurboTenant customer!
Love the TurboTenant product and experience. I manage a small group of both residential and commercial spaces and I use TurboTenant for everything - finding new tenants, managing the communication with the tenants, collecting rent, building financial reports and filling out tax forms and more. A+ product and customer success team is very responsive and helpful.
Thank you so much, David! We're thrilled to hear TurboTenant has become your go-to platform for managing both your residential and commercial properties. It's wonderful to know our tools, from tenant placement and communication to rent collection and reporting, are helping simplify your workflow. We're especially grateful for your kind words about our Customer Success team. Thank you for your continued support!
Ease to create and professionalism of documents
Thank you! Our goal is to make property management simple while providing professional tools landlords can rely on. We're so glad you've had a great experience and appreciate your kind words!
Laura was extremely patient and listened as I rambled on about my “dilemma”. It turned out to be a simple solution that I had done several times before, but forgot!! It is nice to know I am able to speak with a person every time that understands the challenges of ever changing technology. Thank you, TurboTenant for your help!!
Thanks so much for sharing your experience! We'll be sure to pass your kind words along to Laura. Providing patient, knowledgeable support is something our team takes great pride in, and we're so glad we could help. Thank you for choosing TurboTenant!
So far it’s been easy to use and everything is in one place
Thanks so much, Warren! We're glad you're enjoying the simplicity of the platform and the convenience of having all your property management tools in one place. Thank you for your review!
TurboTenant is so easy to use and it removes the payment interactions between landlord & tenant. They are a great "intermediary". They keep us informed. We are very pleased with their platform and service and HIGHLY recommend them!
Thank you so much for your wonderful review! We're thrilled to hear TurboTenant has made rent collection easier and helped simplify the payment process for both you and your tenants. Knowing our platform keeps you informed and provides a great experience means a lot to us. We truly appreciate your recommendation!
Very user-friendly for both owners and tenants—far better than other property management software I've used in the past. I also really appreciate the outstanding support from the staff. Thank you!
Thank you, Ameera! We're thrilled to hear TurboTenant has been easy to use for both you and your tenants. It's especially rewarding to know our support team made such a positive impression. We truly appreciate your kind words and your support!
Highly recommend!! Seamlessly tracks tenants payments, auto-generates late fees, auto "bugs" my tenants until they pay!! It's super easy to edit/delete late charges etc. They even collect the rent for me and deposit into my account. They keep all my documentation-Rental income, lease, purchase docs, insurance, etc. (each house separate). Site is user friendly. I even have the free version! For a small amount more you get a lot of extras. I will do the paid version soon (once i increase my portfolio).
Thank you, Tracey! Hearing that TurboTenant helps you stay organized and saves you time is exactly what we hope for. We're so glad you're enjoying the platform and appreciate you highlighting both the value of our free plan and the additional features available as your rental business grows. Thanks for the wonderful recommendation!
Excellent way to simplify all the tasks I have to do as a landlord. My tenants feel another level of proficiency, and the fees are very transparent. I’m very happy with the platform
Thank you, Adrian! We're thrilled to hear that TurboTenant has helped simplify property management and make your day-to-day tasks easier. It's especially rewarding to know your tenants appreciate the professional experience and that our transparent pricing has earned your trust. Thank you for your kind words and for choosing TurboTenant!
Great APP, easy to use!
Thanks so much, Victoria! We're delighted to hear you've had a great experience with the app. Thank you for taking the time to share your feedback!
I've been using TurboTenant for many years to find tenants for my rental properties, and it's worked really well for me. I like that I only have to create one listing and TurboTenant posts it to many rental websites, which gives my properties a lot more exposure. I've been able to find good tenants through the platform over the years. I also use their tenant screening and credit check service, and I'm happy with it. The reports give me the information I need to make a decision before renting out my property. Overall, TurboTenant has been a great service for me. It saves me time, brings in a lot of rental inquiries, and has helped me find reliable tenants. I would definitely recommend it to other landlords.
Thank you so much, Eugene! It means a lot to hear that TurboTenant has been a trusted part of managing your rental properties over the years. We're thrilled that features like listing syndication, tenant screening, and credit reports have helped you save time, reach more prospective tenants, and make confident leasing decisions. We truly appreciate your continued support and recommendation, and we're grateful to be part of your property management journey!
Insane business practice. Apply for a house and never get a response from the landlord. Turbo collects $55 per applicant and that’s it. The landlord can never respond or make a decision on your application and keep the money. Try reaching out to the landlord with the given phone number and its won’t dial through. Seems like Turbo is allowing fake listings and pocketing the application fees.
Hi Ryan, we're sorry to hear about your experience. We understand how frustrating it is to submit a screening request and not receive a response from a landlord. TurboTenant provides the software that landlords use to market and manage their rentals, but individual landlords are responsible for reviewing applications and communicating with prospective tenants. While we can't require a landlord to respond, we do take reports of potential issues seriously and would like the opportunity to investigate your experience. Please email us at [email protected] with the email address associated with your application and the property you applied to so our team can review what happened. We look forward to hearing from you.
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