The volume of information is helpful.
Reply from TurboTenant2026-07-13
Thanks so much, Carlos! We're happy to hear you're finding the information helpful. We appreciate you taking the time to share your feedback!
About TurboTenant
Data updated- Website
- turbotenant.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 69% (11/16)
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About this business
Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.
Written by the business, not verified by us.Is TurboTenant legit?
TurboTenant (turbotenant.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss User experience, App. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the software for being exceptionally user-friendly and well-organized, making daily rental property management completely effortless and straightforward. Consumers genuinely love how simple it is to generate professional lease agreements and collect rent payments seamlessly without experiencing any unnecessary stress. However, some reviewers were not happy with application fees, mentioning they were charged unexpected fees even when properties were already rented out. A few other people also felt that occasional technical glitches, including forgotten bank account information and website bugs, caused minor difficulties during their daily operations.
Auto-generated from all reviews of this business. For reference only.What people say
Great experience for day one
Has been a great experience from the start. Especially customer service. My direct phone calls to the help center are always friendly and informative. They have even. Helped me to work around a couple of tasks that would have taken me twice as long on my own. Software is always evolving, and they help to keep that all on a budget for the landlords. Definitely would suggest to anyone managing their own properties.
Reply from TurboTenant2026-07-13
Thank you, William! We're delighted to hear our Customer Support team has been friendly, knowledgeable, and there when you needed them. Helping landlords save time and confidently manage their properties is exactly what we strive for. We truly appreciate your recommendation!
Ease of use
Incredibly easy to use! Guides you step by step and makes this stress free, especially for first time landlords.
Reply from TurboTenant2026-07-10
Thank you, Vincent! We're thrilled to hear TurboTenant made the process simple and stress-free. Helping first-time landlords feel confident every step of the way is exactly what we strive for. We truly appreciate your support!
TurboTenant has made being a landlord…
TurboTenant has made being a landlord peaceful. I don't have to worry about guessing when something is due or needed. It all populates without the stressors.
Reply from TurboTenant2026-07-10
Thank you! There's nothing better than hearing TurboTenant has made being a landlord more peaceful. Giving landlords the tools to stay organized and manage their rentals with confidence is at the heart of what we do, and we're grateful for your support.
Please avoid this business
I have always paid my rent on time or early. My landlord signed up for us to pay through this app and this was the first month doing so (July 2026). I had already set it up prior to rent being due. I added my debit card and my bank account. When my rent bill came in I went to pay and noticed there was a $73 fee for using my debit card and no fee for my bank account so I backed out and went to pay through my bank account. It kept saying “insufficient funds” even though there was more than enough funds. So I did what I know to do and that was to delete my bank information and then re-add it. I then went back to the payment page and it still said “insufficient funds” and somehow in the process of figuring out what in the world was going on I got a message that said thank you for your payment and it charged my debit card my rent plus $73 so I immediately and frantically went looking for a cancel button. There is no cancel button and the AI generated response to any email that I sent said that “There are no refunds on anything. Sorry about your luck. If you want us to help you set up your bank account we will.” I didn’t need help setting up my bank account. I needed my bank account to work on that app. I would rather go get a book of checks and take a check to my landlord every single month over using this app ever again. It can’t be much better for landlords And property managers either. The way I see it my experience paired with so many other people‘s experience with getting scammed out of application fees and what not I don’t think this business is worth using.
I would highly recommend TurboTenant to…
I would highly recommend TurboTenant to all those people who are looking for great tool to get them started and working on renting out their properties. It’s been very helpful for us! Thank you!
Reply from TurboTenant2026-07-10
Thank you! We're so glad TurboTenant has been a valuable resource throughout your rental journey. Your recommendation means so much to our team, and we appreciate you choosing TurboTenant!
Turbo Tenant makes a landlord operations easy
Turbo Tenant makes a landlord operate in a more professional way. Also, the tenant portal gives a landlord an efficient way to collect rent.
Reply from TurboTenant2026-07-05
Thank you, Corliss! We're delighted to hear TurboTenant has helped streamline your rental process and provide an efficient experience for both you and your tenants. Thanks for taking the time to share your feedback!
Great way to screen potential tenants
Great way to screen potential tenants, advertise properties, build lease, track payments, expenses, and maintenance.
Reply from TurboTenant2026-07-05
Thank you, Steven! We're delighted to hear TurboTenant has been a valuable tool for marketing your properties and managing your rentals. Thanks for taking the time to share your experience!
I love the prompt responses to…
I love the prompt responses to inquiries. I cant wait to start using the pro plan Doug
Reply from TurboTenant2026-07-05
Thank you, Doug! We're so glad our team has been there when you needed us. We appreciate your support and are excited for you to experience everything the Pro plan has to offer!
good candidates and swift results
Reply from TurboTenant2026-07-01
Thanks so much, Joelle! Helping landlords find qualified applicants quickly is exactly what we strive for. We're glad you had a great experience!
fantastic platform
The platform is fantastic for landlords like me. I love that it’s simple to use but powerful and thorough.
Reply from TurboTenant2026-06-25
Thank you! We're delighted to hear TurboTenant has been a great fit for your rental business. Building a platform that's simple to navigate while offering the powerful tools landlords need is at the heart of what we do, and we're so glad it's making a difference.
EASY FOR TENANTS AND LANDLORDS
FREE, FAST, INTUITIVE, AND IT WORKS!! TENANT AND LANDLORD FRIENDLY APP.
Reply from TurboTenant2026-06-25
Thanks for the fantastic review, Kaimana! We're so glad TurboTenant has delivered a fast, user-friendly experience while helping make the rental process easier for everyone involved!
landlord of five properties
As the landlord of five properties, it was getting tedious managing all the lease agreements, rent payments, etc. Turbo tenant has simplified everything into one. From verifying renter's insurance to maintenance requests to accounting--it has simplified and streamlined my work as the property owner and manager. I highly recommend it to every landlord!!
Reply from TurboTenant2026-06-25
Thank you, Christina! We're honored to be part of your property management journey. Bringing leasing, rent payments, maintenance, insurance verification, and more into one easy-to-use platform is exactly what we set out to do. We're so glad TurboTenant has helped streamline your business, and we truly appreciate your recommendation!
Great easy to use software money well…
Great easy to use software money well spent!
Reply from TurboTenant2026-06-25
Adam, thank you! We're so glad you're having a great experience and finding TurboTenant easy to use. We appreciate the kind words!
My problem was resolved
My problem was resolved. The customer service was knowledgable and easy to work with.
Reply from TurboTenant2026-06-21
Thank you, David! We’re delighted to hear your issue was resolved and that our team provided the knowledgeable and responsive support you deserved. Feedback like this means a lot to us!
A remarkably simple, yet thorough prop management tool…
A remarkably simple, streamlined and elegantly efficient means to market and manage rental properties, whether multifamily or single family residential. Truly exceptional.
Reply from TurboTenant2026-06-17
Thank you for the wonderful review! We're honored by your kind words and thrilled that TurboTenant has helped simplify and streamline your property management process. Creating an efficient, intuitive experience for landlords is at the heart of what we do, and we're grateful for your support.
TurboTenant is easy to use
TurboTenant is easy to use, affordable and it keeps everyone on the same page.
Reply from TurboTenant2026-06-12
Thank you, John! Helping landlords and tenants stay aligned with easy-to-use, affordable tools is exactly what we aim for. We're thrilled to hear TurboTenant has been a great fit for you!
Great results
this company provides great results for possible roommates and tenants and I have had lots of success with this web site
Reply from TurboTenant2026-06-12
Thanks so much! Helping our customers connect with great tenants and roommates is exactly what we strive for, and we're so glad the platform has delivered great results for you.
Very easy to get applicants to apply…
Very easy to get applicants to apply and then have background, references, etc checked and stay on top of the communication.
Reply from TurboTenant2026-06-15
Thank you, Renee! We designed TurboTenant to help landlords manage the entire rental process with confidence, so we're thrilled to hear the application, screening, and communication tools have been such a great fit for you. We appreciate your support!
Delayed Payment
I've used TurboTenant since 2025 and have generally been satisfied with the platform, but I recently experienced an issue that every landlord should be aware of. I turned over one of my rental properties and the incoming ACH payment for the first month's rent and security deposit exceeded $10,000. The tenant completed TurboTenant's screening process, signed the lease, and submitted payment through the platform. The ACH payment was successfully withdrawn from the tenant's bank account and settled. However, TurboTenant then held the funds for approximately 9 days before releasing them to my linked bank account. This was particularly frustrating because I pay for TurboTenant's Premium service, including expedited ACH processing. As landlords know, timing matters. Many of us need confirmation that funds have been received before countersigning a lease, turning over possession of a property, paying contractors, or making mortgage payments. A lengthy hold can create unnecessary financial and operational challenges. If TurboTenant was concerned about fraud, there were better ways to handle the situation. They could have disclosed upfront that payments exceeding a certain amount may be subject to extended review, notified both parties before accepting the transaction, requested additional verification, or provided a clear explanation and expected release date. Instead, the payment was accepted, the tenant's account was debited, and the landlord was left waiting more than a week for access to funds without meaningful advance notice. Fraud prevention is important, and reasonable verification procedures are understandable. What is not reasonable is withholding funds after they have been collected without clearly disclosing the possibility of a prolonged hold before the transaction occurs. A simple notice such as, "Payments exceeding $10,000 may be held for up to 10 business days for verification purposes," would allow landlords and tenants to plan accordingly and avoid surprises. My advice to fellow landlords: if a rent and security deposit payment will exceed $10,000, consider requesting a cashier's check, wire transfer, or a direct ACH transfer to your bank. Do not assume that paying for expedited ACH processing means large transactions will be available immediately. Learn from my experience and plan ahead. A delayed payment can create real problems, and in the wrong circumstances, it could even jeopardize a lease transaction.
Reply from TurboTenant2026-06-09
Thank you for taking the time to share this detailed feedback and for being a TurboTenant customer since 2025. We understand how frustrating it can be when a payment delay impacts important milestones like lease execution, possession timelines, contractor payments, and other operational responsibilities. We recognize that predictability matters, especially when managing larger transactions. To help protect both landlords and renters, certain payments may be subject to additional review as part of our fraud prevention protocols. These safeguards are designed to maintain the security and integrity of our platform, though we understand that the timing and communication around these reviews can be challenging. We appreciate your feedback regarding clearer expectations for large transactions and advance notice when additional verification may be required. Insights like these are valuable, and we've shared them internally as we continue to improve the experience for our customers. Thank you again for taking the time to provide thoughtful feedback and for trusting TurboTenant with your business.
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