Gearhead, Rock/Creek

Always a great selection

Always a great selection. Friendly staff and great ownership

Buy in store, not online!

1.Charged for Route+ shipping protection even though I specifically did not check the box for it. 2.Lack of shipping information to customer when two items were ordered and only one arrived with no further information. 3. Online site is not user friendly. Example: I am allergic to wool found in many clothing items. Not all women’s clothing items in their description listed clothing fiber content. Also difficult to see sizes and the color that size comes in. 4. Had to take time to compose and send an email to customer support to find answers to my questions. I also requested a refund for the Route+ charge, only to be sent an email back with 3 paragraphs devoted to just this charge. As a customer, I felt it is my decision if I choose to decline an extra charge and I should not be admonished for my choice nor told from the Support Manager to, “Please plan accordingly.”.

I was looking for a discontinued item…

I was looking for a discontinued item and found it at Gearheads. The price was appropriate, the service fast and item was exactly what I was looking for. Thanks!

you can buy with confidence from these people

Delivery faster than expected, pristine condition on Sale Price Item. Purchase with confidence these people follow through

Wrong order

You sent me the wrong size jacket and I’m still waiting for a return shipping label to return the item to get the right size or my money back

Hard to find item

Needed some pants from Patagonia and I found them here and they were delivered on time!!

Received package quickly

Received package quickly. My son is please, he has worn the jacket every day

Great prices and fast delivery

The price was really great for the shirt I was looking for. And shipping was super fast. They seemed to fill the order and get it out the door really quickly.

I was very pleased with the product I…

I was very pleased with the product I received

Great price on the product and it was…

Great price on the product and it was delivered quickly!! Would definetly recommend and will do more business in the future!!

Great company

Got a great shirt recently, and they went the extra mile to make sure I got it in time! Thank you!

Selection had what I needed.

Selection had what I needed. Fast delivery! Easy to use website.

Easy to order and great sale prices

Everything was as advertised and I felt…

Everything was as advertised and I felt like it was a good price.

Excellent product

Excellent product. I received my product in less than 3 days which was commendable. Perfect!! Will be shopping more.

Smooth and problem-free experience

Everything arrived in a reasonable amount of time and the product was new, clean and in perfect condition. The communication and tracking of shipment was ample and problem free. I would definitely order again when the need arises.

We were delighted to receive the…

We were delighted to receive the beautiful jacket for a great price. Thank you!

fast shipping

They fixed my mistake! Painfree & without question!

I mistyped the delivery address on my order & Gearhead’s customer service stepped up & redelivered the package to the correct address. They went above & beyond to deliver the package 👍🏻👍🏻

christopher ladeauUnited States · 1 review · Experienced 2024-10-23 · Posted 2024-10-23

Terrible service

Terrible service. Bad experience knew what shoes I wanted. Nobody would talk to me. And waited in line at the checkout And they would not check me out. The manager came out to help will not be back in the store again.