Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.
Written by the business, not verified by us.
Is UK ETA Online legit?
UK ETA Online (uketaonline.net) has a 2.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 50% rate it 4 stars or higher while 50% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-09-01.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers consistently find the online process very quick, straightforward, and exceptionally easy to complete when applying for necessary travel documents. Many people genuinely appreciate how fast the digital platform works and how simple the application forms are to fill out step by step.
Some reviewers were not happy with unexpected high costs and poorly disclosed service fees. Customers mentioned that the final amounts charged to their cards were significantly higher than the initial government fees originally advertised. A few users also noted persistent difficulties with uploading required identity photos or attempting to cancel unwanted transactions.
Auto-generated from all reviews of this business. For reference only.
Website charged me despite me not authorizing the transaction. Taking action immediately via bank/legal. stay away from this website
Reply from UK ETA Online2026-07-31
Dear Simone,
We’re sorry to hear that there was some difficulty understanding the value-added features included in our service. We always aim to be transparent about what we provide. The fee covers our premium value-added services, including:
#Real-Time Monitoring
#Expert Application Review
#Facilitated photo submission
#Automatic Discrepancy Handling
#Faster Processing
#100% ETA Application Approval Guarantee
As a gesture of goodwill, we have processed a refund for your order according to our records. Please feel free to reach out if you need any further clarification.
Kind regards,
UK ETA Online Support
It’s a scam. They charge you 800% more than the real cost. It looks like the right way to apply, but it is not. They charge you 170 euros for what is supposed to cost 20 British pounds. The official source to use is reached through the GOV.UK website, where you can use the application they link to, or the online application.
Reply from UK ETA Online2026-08-01
Dear Jimmy,
We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns. However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly.
Kind regards,
UK ETA Online Support
Avoid this website! They charge a ridiculous service fee that they also try to hide for the customer.
Reply from UK ETA Online2026-07-29
Dear Måns,
Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee.
At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly.
Kind regards,
UK ETA Online Support
STAAAAAAY AWAAAAY!!! Pure fraud! Advertising 20 Pounds and then empties your bank account!!!! Final payment- before you give them your details didn’t show and suddenly I paid 197 USD! All I am doing is a transit within Europe… But you do not get to see what you are paying them, till they have ripped you 10 times the amount that is normal…. Its such a scam…. Now I had to close my bank account to make sure they cannot misuse it, but lost 200 USD!!!! Do noooooot go there!!! Huge scam! They have a UK website, support said he eas in the US??? But support was clearly NOT US nod UK citizen
Reply from UK ETA Online2026-08-01
Dear Charlotte,
Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee.
We’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly.
Kind regards,
UK ETA Online Support
Total scam,stay away from this website. All 5 star reviews are fake
Reply from UK ETA Online2026-08-01
Dear Chiara,
Thank you for bringing this to our attention. We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly.
Kind regards,
UK ETA Online Support
Avoid this website!
I expected to pay the official UK ETA fee (around £20), but was suddenly presented with a £145 “service fee” plus additional charges at the payment stage. That’s more than 7 times the official cost.
The moment I saw this, I pressed “Cancel” because I obviously did not agree to such an excessive fee. Despite cancelling, my application was still registered, I received emails claiming my payment was successful, and the full amount was eventually charged to my Visa card.
I never completed the application, never uploaded my passport or photo, and cancelled within the 24-hour cancellation period stated in their own refund policy. I contacted them immediately, sent multiple follow-up emails, and have received no response whatsoever.
Taking a customer’s money after they have cancelled, while completely ignoring all communication, is unacceptable.
Save yourself the stress and apply directly through the official UK Government website. This company adds an outrageous fee for something that costs a fraction of the price and, in my experience, cancelling the application did not stop them from taking the payment.
Reply from UK ETA Online2026-07-27
Dear Elias,
Thank you for your review. We sincerely apologize for any confusion regarding the additional fee.
The fee covers our premium value-added services, including:
#Real-Time Monitoring
#Expert Application Review
#Facilitated photo submission
#Automatic Discrepancy Handling
#Faster Processing
#100% ETA Application Approval Guarantee
We can see in our system that we contacted you several times to complete your application, but we did not receive a response, so we were unable to finalize the process.
If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable.
Kind regards,
UK ETA Online Support
I cancelled the order right after the ordering as i understood that the costs are unproportionally high compared to visa cost. The company booked the ammount anyway and ignored my cancellation. My bank returned me the money, but after the weeks the company booked once again. Achtung Betrug!
Reply from UK ETA Online2026-07-27
Dear Mika,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
However, we cannot locate a record under the details provided. You might have used some other website as the details you mentioned in your review do not match with ours. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support
I couldn't do my self so I ask a friend to help with the computer.
Reply from UK ETA Online2026-07-24
Dear Luis,
Thank you for your review! We're glad we could help make the ETA process easier for you. We understand that not everyone is comfortable using a computer or completing online applications, and it's great that your friend was able to assist you. Our goal is to provide a straightforward and reliable service that makes the application process as smooth as possible.
We appreciate your feedback and thank you for choosing our ETA service. We wish you safe and enjoyable travels!
Kind Regards,
UK ETA Online Support
My order number is #ETA2364084, I was charged with 390 dollars when it supposed to cost 40 pounds in total. I ask for a full refund.
Reply from UK ETA Online2026-07-29
Dear Yan,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our service includes several value-added features in addition to the core ETA service, which is why an additional charge applies. We take all concerns seriously; however, we’re unable to locate any record of an interaction or registration under the listed details. If this was a genuine experience, we would truly welcome the opportunity to make it right. Please reach out to us directly so we can assist you further.
Kind regards,
UK ETA Online Support
Do not get your ETA from them. Don’t make the same mistake I did
Advertised the UK ETA fee was to be 20 GBP but charged my credit card with 163.98 USD
This was an expensive lesson
Reply from UK ETA Online2026-07-29
Dear Ian,
We are sorry you had this experience with our service. We do mention that we provide several value-added services in addition to the core ETA service which is the reason there is an additional charge. We take all reviews seriously and always want to address customer concerns.
However, we have no record of any interaction or registration with this individual listed. If this was a genuine experience, we’d love to make things right—please reach out to us directly.
Kind regards,
UK ETA Online Support
got scammed into paying 145€ instead of 20 pounds pls just use the real government website
Reply from UK ETA Online2026-07-25
Dear Angelina,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our service includes several value-added features in addition to the core ETA service, which is why an additional charge applies. We take all concerns seriously; The fee covers our premium value-added services, including:
#Real-Time Monitoring
#Expert Application Review
#Facilitated photo submission
#Automatic Discrepancy Handling
#Faster Processing
#100% ETA Application Approval Guarantee
However, we’re unable to locate any record of an interaction or registration under the listed details. If this was a genuine experience, we would truly welcome the opportunity to make it right. Please reach out to us directly so we can assist you further.
Kind regards,
UK ETA Online Support
ATTENTION !! ce site semble être un site officiel, mais ils facturent 145 £ de fees par application !!! et on ne le voit qu'au moment où l'on reçoit le mail nous remerciant de notre paiement ! A aucun moment le montant des fees n'apparait sur le site dans tout le process
Standard ETA Request
Get It in 24 Hours
24x7 Agent Support
24x7 Order Status Monitoring
Expert Guided Application
ETA Fees £145.00 per applicant
Post Order Tracking
Reply from UK ETA Online2026-07-24
Dear METAIS,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
However, we cannot locate a record under the details provided. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support
PURE SCAM!!!!!!. This website pretends to be an official ETA service, but it tricked me into paying 1,300 NOK. I feel that I was deliberately misled, and I regret trusting this site.
Don't make the same mistake I did. Always make sure you're using the official ETA website. This was an expensive lesson, and I hope no one else falls victim to this scam.
Reply from UK ETA Online2026-07-19
Dear Lilian,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our service includes several value-added features in addition to the core ETA service, which is why an additional charge applies. We take all concerns seriously;
However, we’re unable to locate any record of an interaction or registration under the listed details. If this was a genuine experience, we would truly welcome the opportunity to make it right. Please reach out to us directly so we can assist you further.
Kind regards,
UK ETA Online Support
I am not able to use the computer very well, being able to email some of the information that was needed, the staff were very helpful in me using emalis
to complete my application
Thank you
Reply from UK ETA Online2026-07-15
Dear ANNA,
Thank you for your kind words and for sharing your experience with us.
We understand that completing applications online can sometimes be challenging, especially when using a computer isn't something you do regularly. We're delighted to hear that our team was able to assist you by accepting the required information via email and guiding you through the process to successfully complete your application.
Providing patient, friendly, and supportive service is something we strive for every day, and it's rewarding to know that our staff made the process easier and more comfortable for you.
Your feedback means a great deal to our team and encourages us to continue delivering the best possible support to everyone we assist.
Thank you once again for choosing our service. We wish you all the best, and if you ever need any assistance in the future, please don't hesitate to get in touch—we'll always be happy to help.
Kind regards,
UK ETA Online Support
The man at the other end, Andy Lockett was very helpful
Reply from UK ETA Online2026-07-15
Dear Allan,
Thank you for your kind review. We truly appreciate your positive feedback. We’re delighted to hear that our team member was able to assist you effectively and provide the support you needed throughout the process. Your satisfaction is very important to us, and we’re pleased that your experience with our service was a positive one.
Thank you for choosing our service. We wish you a safe and enjoyable journey.
Kind Regards,
UK ETA Online Support
The advice was good and easy to understand. The result was achieved quickly.
Reply from UK ETA Online2026-07-15
Dear Kay,
Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant experience with us. It's especially rewarding to know that you found the advice clear, practical, and easy to understand, as we always strive to provide guidance that is both helpful and accessible.
We're also pleased that you were able to achieve the desired result quickly. Delivering efficient solutions while ensuring our clients feel informed and supported is one of our top priorities.
We truly appreciate you taking the time to share your experience. Your feedback motivates our team to continue providing the highest level of service. If you ever need assistance again, we'll be more than happy to help. Thank you for choosing us!
Kind Regards,
UK ETA Online Support
Process was pretty straightforward but I was just wondering why it is so expensive
Reply from UK ETA Online2026-07-13
Dear Marty,
Thank you for taking the time to share your feedback.
We're pleased to hear that you found the ETA application process straightforward and easy to complete. We also appreciate your question about the cost.
Our pricing reflects not only the government ETA fee (where applicable) but also the additional services we provide, such as a user-friendly application platform, detailed application review, customer support, and assistance throughout the process. We aim to offer a convenient and reliable service that gives our customers added peace of mind when applying for their travel authorization.
We understand that cost is an important consideration, and we value your feedback. We strive to be transparent about our fees so customers can make an informed decision before submitting their application.
Thank you for choosing our service. We truly appreciate your business and hope you have a smooth and enjoyable trip. If you ever have any questions or need assistance in the future, our support team will be happy to help.
Kind Regards,
UK ETA Online Support
This service is quick and efficient and the application process was easy.
Reply from UK ETA Online2026-07-13
Dear Karin,
Thank you so much for your wonderful review!
We're delighted to hear that you found our ETA service quick, efficient, and easy to use. Our goal is to make the application process as simple and stress-free as possible, so it's great to know we met your expectations.
Your feedback motivates our team to continue providing fast, reliable, and user-friendly service to every traveler. We truly appreciate you choosing us for your ETA application and look forward to assisting you again whenever you need us.
Safe travels, and thank you for your support!
Kind Regards,
UK ETA Online Support
Dear Debra,
Thank you for taking the time to share your experience!
We're delighted to hear that you found the ETA application process so easy. We work hard to provide a straightforward, user-friendly service that helps travelers complete their applications quickly and with confidence.
Your positive feedback means a great deal to our team and encourages us to continue delivering a simple, efficient, and reliable experience for every customer. Thank you for choosing our ETA service—we truly appreciate your trust and look forward to assisting you with your future travel needs.
We wish you a wonderful trip and safe travels!
Kind Regards,
UK ETA Online Support
Dear Nathalie,
Thank you so much for your wonderful review! We're delighted to hear that you found our ETA service simple and easy to use. Our team is committed to making the application process as smooth, fast, and hassle-free as possible for every customer.
We truly appreciate your feedback and your trust in our service. If you ever need assistance with future travel documents or have any questions, we're always here to help. We look forward to serving you again. Safe travels!
Kind Regards,
UK ETA Online Support
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