Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.
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Is UK ETA Online legit?
UK ETA Online (uketaonline.net) has a 2.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 50% rate it 4 stars or higher while 50% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-09-01.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers consistently find the online process very quick, straightforward, and exceptionally easy to complete when applying for necessary travel documents. Many people genuinely appreciate how fast the digital platform works and how simple the application forms are to fill out step by step.
Some reviewers were not happy with unexpected high costs and poorly disclosed service fees. Customers mentioned that the final amounts charged to their cards were significantly higher than the initial government fees originally advertised. A few users also noted persistent difficulties with uploading required identity photos or attempting to cancel unwanted transactions.
Auto-generated from all reviews of this business. For reference only.
Their site is designed to look like an official UK government service — Union Jack, "UK ETA Service", "Authorisation Services". It is not. It's a private company registered in Delaware.
The real UK ETA costs £20 on gov.uk. It takes 10 minutes and you can do it yourself.
They showed me 145.00 GBP and my bank was charged 195.00 USD. For the exact same thing.
And when I complained, they replied in writing: "Your payment is failed so we do not have a valid application with us." The payment did not fail. It is right there on my bank statement.
So they overcharge you, then deny they charged you at all.
They also advertise a WhatsApp support number on their site. It doesn't exist.
Go to UK official site. Don't pay these people.
Reply from UK ETA Online2026-07-19
Dear Manuel,
We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help.
Kind regards,
UK ETA Online Support
UK ETA process was easy to follow, and their on-line support personnel very helpful and quick to answer
Reply from UK ETA Online2026-07-14
Dear Claudio ,
Thank you so much for your wonderful review! We’re delighted to hear that you found the UK ETA application process easy to follow and that our online support team was able to assist you promptly throughout your journey.
Providing clear guidance and responsive customer service is our top priority, so it’s rewarding to know that our efforts made your experience smooth and stress-free. Your kind words motivate our team to continue delivering the highest level of support to every traveler.
We truly appreciate your trust and recommendation. Thank you for choosing our service, and we wish you a fantastic trip to the United Kingdom!
Kind Regards,
UK ETA Online Support
Fast, efficient process. Very short time upon submission even when the documents were not correct. Not an impersonal approach. Kudos!
Reply from UK ETA Online2026-07-14
Dear Alexandra ,
Thank you for your fantastic review! We're delighted to hear that you found our service fast and efficient, and that your application was processed quickly even when your initial documents required correction.
We also truly appreciate your recognition of our personalized approach. Our team is committed to providing prompt assistance while ensuring every applicant receives individual care and support throughout the process. Your kind words and encouragement mean a great deal to us.
Thank you for choosing our service. We wish you a smooth and enjoyable journey to the United Kingdom, and we look forward to assisting you again in the future!
Kind Regards,
UK ETA Online Support
I really enjoyed that you provided instruction with samples, and that you outlined what was necessary at the beginning
Reply from UK ETA Online2026-07-13
Dear Joseph,
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience with our ETA service.
Our team is dedicated to making the ETA application process simple, efficient, and reliable while providing outstanding customer support every step of the way. Knowing that we met your expectations is incredibly rewarding and motivates us to continue delivering the highest level of service.
We truly appreciate your trust and support. Thank you for choosing our ETA service, and we wish you a safe and enjoyable trip. We look forward to assisting you again with your future travel needs!
Kind Regards,
UK ETA Online Support
Dear Henning ,
Thank you for your great feedback!
We're so pleased to hear that you found the process nice and easy. Making the application simple, straightforward, and user-friendly is one of our top priorities.
We truly appreciate you taking the time to share your experience. Thank you for choosing our service, and we look forward to assisting you again in the future should you ever need us.
Kind Regards,
UK ETA Online Support
Dear Cristina,
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience with our ETA service.
Our team is dedicated to making the ETA application process simple, efficient, and reliable while providing outstanding customer support every step of the way. Knowing that we met your expectations is incredibly rewarding and motivates us to continue delivering the highest level of service.
We truly appreciate your trust and support. Thank you for choosing our ETA service, and we wish you a safe and enjoyable trip. We look forward to assisting you again with your future travel needs!
Kind Regards,
UK ETA Online Support
This is a fraudulent company that is not delivering what they promise
This is a fraudulent company that is cheating you with an incorrect price at the start of the process and then charging ten times the cost for a UK ETA. They say it's a two-year ETA, but then when you get the email with the ETA, it's only for six months, if the ETA is valid at all. I had to block my credit card after trying to use their service. Stay miles away from this fraudulent company.
Reply from UK ETA Online2026-07-14
Dear Pelle,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
However, we cannot locate a record under the details provided. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support
This is usually a scam and not officially supported.
Reply from UK ETA Online2026-07-14
Dear Silvan,
We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. At this time, we’re unable to find a record associated with the information provided. If you believe this review relates to a genuine transaction, please contact us directly so we can investigate and resolve the matter promptly.
Kind regards,
UK ETA Online Support
Its just easy to do. And the process doesn't cost many time.
Reply from UK ETA Online2026-07-10
Dear Cornelis,
Thank you for taking the time to share your experience! We're delighted to hear that you found the process easy and efficient. Making the entire experience simple, straightforward, and time-saving is one of our top priorities, so it's great to know we met your expectations.
Your feedback motivates us to continue providing a hassle-free service while ensuring a smooth experience for all our customers. We truly appreciate your support and look forward to serving you again in the future. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know!
Kind Regards,
UK ETA Online Support
This is a scam. Do not order a visa unless it is via the UK Government website. £154 was removed from my account for a £20 visa which I was ordering for my daughter, which I did not receive. I am disputing this payment with my bank at the moment and getting nowhere.
Reply from UK ETA Online2026-07-13
Dear Lynsey,
We’re sorry to hear about your experience and appreciate you reaching out. After checking our database, we were unable to find a recent purchase or registration under your name. Please send us your order number or more information about your visit, and we’ll gladly review the matter in detail. You can share your details via WhatsApp or through our contact form, and our support team will be happy to help.
Kind regards,
UK ETA Online Support
The price. After paying 120 USD I found out that the official price is 20 GBP.
Reply from UK ETA Online2026-07-10
Dear Iwona,
We’re sorry if there was any confusion regarding our services. In addition to the standard ETA, we provide several value-added services, which is reflected in the additional fee. The fee covers our premium value-added services, including:
#Real-Time Monitoring
#Expert Application Review
#Facilitated photo submission
#Automatic Discrepancy Handling
#Faster Processing
#100% ETA Application Approval Guarantee
We can see in our system that your application was successfully approved. Our team continuously monitored and reviewed your submission to ensure a smooth and timely process from start to finish. Also we checked records in our system and there is no record of you contacting us for information regarding charges or requesting a refund.
If you reach out to our support team, we’ll be happy to review your case and arrange a refund if applicable.
Kind regards,
UK ETA Online Support
Dear Klára,
Thank you for your wonderful feedback! We're glad to hear that you found our ETA application process easy to follow. We understand that travel documentation can sometimes seem complicated, so we've worked hard to make every step clear, simple, and user-friendly.
Our goal is to provide a smooth and straightforward experience, from completing the application to receiving your ETA, with clear guidance throughout the process. Your feedback lets us know we're on the right track.
We truly appreciate you choosing our service and look forward to assisting you with your future travel needs. Safe travels, and thank you for your trust and support!
Kind Regards,
UK ETA Online Support
Dear Joao,
Thank you for your fantastic review! We're delighted to hear that you found it easy to obtain your ETA in just a few steps. Our team is committed to making the application process as simple, fast, and convenient as possible, so travelers can complete their requests with confidence and minimal effort.
We focus on providing clear instructions, a user-friendly application experience, and reliable support every step of the way. It's wonderful to know that our efforts helped make your experience smooth and hassle-free.
We truly appreciate your trust in our service and look forward to assisting you with your future travel needs. Thank you for choosing us, and we wish you a safe and enjoyable journey!
Kind Regards,
UK ETA Online Support
Fast respons, clear information regarding more requirements and very quick visa!
Reply from UK ETA Online2026-07-10
Dear WEHAZIT,
Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with our fast response times, clear communication, and the quick processing of your ETA application.
We understand how important timely updates and clear guidance are when preparing for travel. That's why our team is committed to responding promptly, explaining any additional requirements as clearly as possible, and helping ensure a smooth and efficient application process from start to finish.
Your kind words mean a great deal to us and motivate us to continue delivering reliable, efficient, and customer-focused service. Thank you for choosing our ETA service. We wish you a safe, enjoyable, and stress-free trip, and we look forward to assisting you again in the future!
Kind Regards,
UK ETA Online Support
the whole process was very easy to do on line and any emails received from you were helpful too.
Reply from UK ETA Online2026-07-09
Dear KIERAN,
Thank you so much for your wonderful feedback! We're delighted to hear that you found the entire process easy to complete online and that our email communications were clear and helpful throughout your journey.
We work hard to make every step as simple, convenient, and stress-free as possible, so it's incredibly rewarding to know that our online system and updates met your expectations. Keeping our customers informed at every stage is something we truly value, and we're pleased that our emails provided the guidance and reassurance you needed.
Your kind words mean a great deal to our team. Thank you for choosing us and for taking the time to share your experience. We look forward to assisting you again whenever you need us!
Kind Regards,
UK ETA Online Support
Dear Steen,
Thank you for your wonderful review! We're so pleased to hear that you found our ETA service simple, easy, and quick to use. Providing a fast, hassle-free experience is exactly what we aim for, and it's rewarding to know we met your expectations.
Your feedback means a lot to our team and encourages us to continue delivering reliable and efficient service. We truly appreciate your support and look forward to helping you again in the future!
Kind Regards,
UK ETA Online Support
Dear Steen,
Thank you for your kind review! We're delighted to hear that you found our ETA service easy and functional. We work hard to provide a smooth, reliable, and user-friendly experience, so it's wonderful to know our efforts made a positive impression.
Feedback like yours motivates our team to keep improving and delivering the best possible service. We truly appreciate your support and look forward to assisting you again whenever you need us. Thank you for choosing our ETA service!
Kind Regards,
UK ETA Online Support
The site claims they only charge "administrative fees." However, it was only after I paid that I noticed a €147 charge on my credit card. It was only then that I realized no clear price was shown on the payment screen. This was a very unpleasant surprise.
I also sent them an email regarding this issue, but to this day, I have received no response.
Reply from UK ETA Online2026-07-10
Dear Oxana,
We’re sorry for any frustration caused. Our service fee reflects both the ETA processing and additional support services we provide. We take all feedback seriously;
However, we cannot locate a record under the details provided. If this review relates to a genuine interaction, please contact us directly so we can review the matter and assist you appropriately.
Kind regards,
UK ETA Online Support
Very speedy!
I am surprised.
Thanks so much.
I am happy to go to England for my first time.
Reply from UK ETA Online2026-07-08
Dear Yoko,
Thank you so much for your wonderful review! We're delighted to hear that our ETA service was so speedy and exceeded your expectations. It's especially exciting to know that your first trip to England is on the horizon, and we're glad we could help make the travel process smooth and stress-free.
We truly appreciate your kind words and wish you an amazing first visit to England filled with unforgettable memories. Have a fantastic trip, and we look forward to assisting you again in the future!
Kind Regards,
UK ETA Online Support
Dear Miguel,
Thank you so much for your wonderful review! We're delighted to hear that Philip made such a positive impression during your experience with us.
We'll be sure to pass along your kind words and recognition to Philip. Providing knowledgeable, responsive, and personalized support is something we take great pride in, and it's rewarding to know that Philip delivered exactly that.
We truly appreciate you taking the time to share your feedback. Your support means a lot to our team, and we look forward to assisting you again whenever you need us!
Kind Regards,
UK ETA Online Support
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