The hair was really professionally…
The hair was really professionally styled. I have no regrets please go ahead and purchase the hair. I give them 5 stars ⭐️
About UNice Hair
Data updated- Website
- unice.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 90% (18/20)
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About this business
UNice, the top human hair original brand, developed into an international fashion online shopping website with the concept of “Excited price, trusted quality” and popular with global beauty-conscious women. UNice sexy wavy hair, elegant straight hair, wild curly hair, every style may let you can not stop shopping. However, daunting price of the hair make you stalled again and again. Now UNice hair have become the smart choice for thousands of women with its affordable price, sophisticated technology, exquisite workmanship. UNice win customers’continuous praise and trust for best quality and service, which let you go shopping as you want. UNice.com always keep practical & fashionable attitude , to create the perfect various humanity style.We dream of giving people around the world the confidence they need to feel beautiful inside and out. It’s confidence that allows people to achieve anything and make their dreams a reality. Believing in yourself is transformative, and we want to give people access to that transformation.We are committed to providing our customers with a wide assortment of premium products that are expertly crafted to embolden them to look and feel their best. We strive to grow with our customers because as they become confident trendsetters and fearless leaders, our products will be right there for them.Everything in the UNice line is designed to be luxurious, empowering, and made to feel like it was created just for the person wearing it. There are no boundaries in fashion, and no compromises when it comes to achieving your dreams.
Written by the business, not verified by us.Is UNice Hair legit?
UNice Hair (unice.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting how helpful, polite, and responsive the support team is when addressing order changes or fixing address mistakes. Consumers also appreciate the soft, natural-looking wigs, noting that the lace melts nicely and the products always deliver a comfortable fit. However, some reviewers were not happy with product quality, noting issues like unexpected shedding, incorrect sizing, or strange chemical smells. Some people also felt that delivery times were occasionally delayed, causing packages to arrive late for important events and leading to noticeable customer frustration.
Auto-generated from all reviews of this business. For reference only.What people say
They are very effective
They are very kind, diligent and help solve any inconvenience
I needed to update my current address…
I needed to update my current address and Lily helped. She responded quickly and with very helpful information regarding possible shipping delays.
I always get great service
I always get great service. The quality of the hair and wigs is exceptional
Micael was so kind and helped me with…
Micael was so kind and helped me with any problems I had !
Am impressed and excited.
Good customer service
I had forgot to update my address
I had forgot to update my address. So I used the text number. They responded in a matter of minutes and also update my address.
I have a problem to were I haven’t got…
I have a problem to were I haven’t got my wig, I emailed and got a quick response and an answer. Website easy to use great discounts.
Shipping could take longer/Not as Advertised
I disliked a few things about my experience with UNice. My shipping took 14 days after I expected 3 to 5 days. From what I can gather, I received an older version of the wig. I believe that newer units have a drawstring and mine did not. The drawstring was one of the main reasons I purchased the wig and was very disappointed. The wig is advertised with a drawstring and an attached lace headband. My unit just had a solid black headband. I don’t feel like I got what I paid for. The unit however, was pretty and the hair is soft.
Reply from UNice Hair2026-06-16
Hi CCtyler!Thank you so much for taking the time to share your shopping experience. We sincerely apologize for any inconvenience or disappointment you may have experienced. Your feedback is crucial to us, and we value every customer's shopping experience. We sincerely apologize for the inconvenience caused by the delivery time exceeding expectations. While our delivery service is usually very efficient, delays can occasionally occur with our logistics partners. Regarding your feedback about another product lacking a drawstring, we apologize. We are unsure which product you purchased. We would appreciate it if you could provide your order information so we can assign a dedicated customer service representative to follow up on your after-sales issue, offer a free return, and provide you with a satisfactory solution. We fully understand your feelings and sincerely hope to have the opportunity—through our follow-up services—to demonstrate our sincerity and our unwavering commitment to continuous improvement and the pursuit of excellence. We once again offer our sincerest apologies for any inconvenience or negative experience caused by this situation. UNice Customer Service Team
Order unavailability
I order a wig which was not available in the length I ordered. I was then contacted shortly after advising of possibilities for a slight order change in the length of the wig. I received confirmation of the order change, upcoming delivery info, and no change in price. They were efficient and practiced good business. Thank you Unice.
Great Customer Service
Excellent customer service!
The customer service is very reactive…
The customer service is very reactive when there is a problem. Mike helped me to find the best solution for me. Now I can't wait to receive my order.
⭐⭐⭐⭐⭐ Love This Half Wig!
⭐⭐⭐⭐⭐ Love This Half Wig! I am very pleased with this half wig. The hair is soft, natural-looking, and blends beautifully with my own hair. It was easy to put on, comfortable to wear, and stayed secure throughout the day. I received several compliments and people thought it was my real hair! The quality exceeded my expectations, especially for the price. I would definitely purchase again and recommend it to anyone looking for a quick, stylish, and natural-looking hairstyle. Thank you for such a great product! 😊
Mike handle my issue and concern with…
Mike handle my issue and concern with professionalism and correctly. Stellar service. Thank you!
"The prompt responses helped ensure…
"The prompt responses helped ensure accurate oversight of the delivery process."
Customer service experience was 10/10
I’m very pleased with the customer…
I’m very pleased with the customer service. Can’t wait to finally rock my wigs 😍
I love the hair it’s so soft and so…
I love the hair it’s so soft and so pretty I can’t wait to try it on 😍 and customer is very helpful. I’ll definitely buy again.
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