About UNice Hair
Data updated- Website
- unice.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 90% (18/20)
About this business
UNice, the top human hair original brand, developed into an international fashion online shopping website with the concept of “Excited price, trusted quality” and popular with global beauty-conscious women. UNice sexy wavy hair, elegant straight hair, wild curly hair, every style may let you can not stop shopping. However, daunting price of the hair make you stalled again and again. Now UNice hair have become the smart choice for thousands of women with its affordable price, sophisticated technology, exquisite workmanship. UNice win customers’continuous praise and trust for best quality and service, which let you go shopping as you want. UNice.com always keep practical & fashionable attitude , to create the perfect various humanity style.We dream of giving people around the world the confidence they need to feel beautiful inside and out. It’s confidence that allows people to achieve anything and make their dreams a reality. Believing in yourself is transformative, and we want to give people access to that transformation.We are committed to providing our customers with a wide assortment of premium products that are expertly crafted to embolden them to look and feel their best. We strive to grow with our customers because as they become confident trendsetters and fearless leaders, our products will be right there for them.Everything in the UNice line is designed to be luxurious, empowering, and made to feel like it was created just for the person wearing it. There are no boundaries in fashion, and no compromises when it comes to achieving your dreams.
Written by the business, not verified by us.Is UNice Hair legit?
UNice Hair (unice.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting how helpful, polite, and responsive the support team is when addressing order changes or fixing address mistakes. Consumers also appreciate the soft, natural-looking wigs, noting that the lace melts nicely and the products always deliver a comfortable fit. However, some reviewers were not happy with product quality, noting issues like unexpected shedding, incorrect sizing, or strange chemical smells. Some people also felt that delivery times were occasionally delayed, causing packages to arrive late for important events and leading to noticeable customer frustration.
Auto-generated from all reviews of this business. For reference only.What people say
Very nice customer service
Great service & wigs!
There was initially a mix up with my…
There was initially a mix up with my shipping address. However, Larry made note and made sure this was corrected. I did receive my Unice order as promised. He even did a courtesy email to see if package had arrived.
I love the wig very real,but it came in…
I love the wig very real,but it came in a silk bag and a plasic bag no box like the videos ... smelled weird like burnt hair or something so i washed it ...Didnt get to wear it asap cuz its drying with curlers now .Its beautiful just wish i could have worn it straight out of the box like the last one i bought from here.Pray it smells better when i put it on !!I think it does!!Prayers that i love this 300$ wig cuz i want others i see!!
I THANK YOU FOR TAKING CARE OF MY…
I THANK YOU FOR TAKING CARE OF MY PROBLEM SO QUICKLY. I WILL ORDER AGAIN FROM YOUR COMPANY
Great service
I can’t wait to see my wig. I asked for help during the process and the response was quick. Thank you so much.
Great customer service
Great customer service, this company truly cares about their customers.
Love love love the quality of this wig!!
Real Customer Service
I had an amazing experience with UNice customer service! They handled my issue quickly, professionally, and with genuine care. From the moment I reached out, I felt heard and valued—the team gave me their full attention and made sure everything was resolved smoothly without any hassle. It’s rare to find customer service that’s this efficient and courteous. I truly appreciate their dedication and would highly recommend UNice to anyone looking for a company that stands behind its customers!
The prompt & polite response
Great customer service
Great customer service, very professional and polite! I had no problem returning a beautiful wig that just didn’t look as beautiful on me! I will buy another wig soon! Thanks Rosie!😊
Very responsive and helpful team
Very responsive and helpful team! Super nice as well thank you!
My experience was pretty good from…
My experience was pretty good from searching on the website, to check out, to the quick delivery and speak with customer service. The hair was very nice and soft, & smelled fine. I recommend.
Prompt response
Answered my question in timely matter
Mike was very quick and helpful to…
Mike was very quick and helpful to resolve my order issue. Very responsive and quick with it
Customer Service
The customer service is good and delivery is fast
Mike helped me get my tracking info…
Mike helped me get my tracking info together. Only rating 4 stars due to logistics and shipping. I ordered a week ago and I likely wont recieve it this week which is a bummer as I bought it for an event on juneteenth. This was my first bad experience with the shipping. They are usually very prompt.
I love there hair quality,very easy to…
I love there hair quality,very easy to comb
Mike was GREAT!!!!
Although my issue was resolved via email, I’m grateful to Mike for being courteous, understanding and supportive of my concern. He confirmed that the items were returned, offered me additional items, but I requested a full refund. He wasn’t persuasive in trying to encourage me to purchase something else, but honored my request for a refund. Thank you Mike.

