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Is Uniform Advantage legit?
Uniform Advantage (uniformadvantage.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers find the online ordering process very straightforward and appreciate the wide selection of comfortable, durable scrubs available in numerous colors. Many people note that shipping is remarkably fast, and products consistently arrive on time in perfect condition. Shoppers frequently share that the apparel holds up wonderfully after multiple washes while maintaining a professional and polished appearance.
Though some customers experienced significant order delays caused by unexpected website technical difficulties and inventory issues. Reviewers also mentioned that support teams were occasionally unhelpful or unresponsive when trying to resolve these troublesome delivery problems.
Auto-generated from all reviews of this business. For reference only.
I had a poor return experience with Uniform Advantage. I used the return label they provided, but I did not clearly understand that I would be charged for it. I was charged a return shipping fee plus tax, and my refund processing was delayed by about 2–3 weeks. When I asked to speak with an office manager, I was not given that option. As a student paying out of loan money, these unexpected charges matter. I believe their return label fees should be explained more clearly before customers use the label. I personally would not order from them again.
Reply from Uniform Advantage2026-06-22
Dear Nasreeen Ishaq,
Thank you for taking the time to share your feedback. We're sorry to hear that your return experience did not meet your expectations, and we understand how important unexpected expenses can be, especially as a student.
As a courtesy, we have refunded the return label fee, and you should see a refund of $10.13 returned to your original payment method within 5–10 business days.
We appreciate your feedback regarding the return label charges and transparency. For future purchases, we recommend reviewing our size chart before ordering, as it can help customers find the best fit and reduce the need for returns. We also encourage customers to review our Return Policy, which outlines return shipping fees and other important details.
Return policy: https://www.uniformadvantage.com/return-policy.html
Size chart: https://www.uniformadvantage.com/sizing-information.html
We value your business and appreciate the opportunity to address your concerns. Thank you again for your feedback, and we wish you all the best in your studies.
Best Regards,
Uniform Advantage at first seemed great but now it really comes off as a scam and fraud website. I’ve been trying over and over to get help with my package that Uniform Advantage claims to have delivered that has not been delivered. And the crazy part is they are telling me to contact USPS who I already talked to about these delivery issues and USPS admitted they have mishandled my package. Now when trying to initiate a refund they are completely avoiding me. I will no longer buy from Uniform Advantage or trust USPS because I am done trying to fight for a package and clearly getting the run around by both of them. So please do not trust these guys because they are falling short and trying to place blame on the buying customer who is being charged for an item that hasn’t even been received. Terrible customer service from Uniform Advantage and below par package handling by USPS. If anyone else goes through this please continue to spread awareness to their lack of professionalism. This site is supposed to be for medical workers who care more for other’s satisfaction that this website is clearly not taking serious. I will no longer waste time with this fradulent site. I hope someone does something to really look into Uniform Advantage and USPS, God willing
Reply from Uniform Advantage2026-06-23
Dear Bliss,
Thank you for bringing this to our attention. We're very sorry to hear that you have not received your order, and we understand how disappointing and frustrating this situation can be, especially when you're expecting your items to arrive by a certain date.
We would like the opportunity to look into this matter further and assist you. To do so, we'll need some additional information, including your order number, the full name on the order, and the email address used at checkout. Once we have those details, our team can review the shipment status, investigate any delivery issues, and determine the best way to help resolve the situation.
Please reach out to our Customer Service team at your earliest convenience so we can work with you directly.
You may call us at 800.283.8708, email us at [email protected] or you can also start a chat here: https://www.uniformadvantage.com/contact/
We appreciate your patience and look forward to assisting you.
Dear Donald Blakely,
Thank you for taking the time to leave us a review! It means a lot to hear that our customer service continues to meet your expectations. We appreciate your trust in us and look forward to helping you again in the future!
Great experience! Easy ordering process, fast shipping, and quality scrubs that fit well and are comfortable to wear. Very happy with my purchase and would order from Uniform Advantage again.
Reply from Uniform Advantage2026-06-15
Dear Carola,
Thank you for your kind review! We're thrilled to hear that you had a great experience with our easy ordering process, fast shipping, and comfortable, well-fitting scrubs. We truly appreciate your support and look forward to serving you again in the future!
Fast shipping, great quality fabric, and it is tall enough!! My scrubs fit so well I am tempted to wear them all the time!! I am so happy with my orders!
Reply from Uniform Advantage2026-06-16
Dear Alexa Grace,
Thank you for your kind review! We're thrilled to hear that you love the fit, quality, and length of your scrubs. Knowing they fit so well that you want to wear them all the time truly makes our day! We appreciate your support and are so happy you're enjoying your orders.
I genuinely love the products, which is why this experience was so disappointing.
About a year ago, I purchased a pair of shoes that I really enjoy wearing. When the shoelaces began to fray, I contacted customer service to ask whether replacement laces were available. Instead, I was offered a complimentary replacement pair of shoes, which I thought was an exceptionally surprising, generous, and positive customer service experience.
What was less clear, however, was that the original pair would need to be returned. I was not aware of that requirement before the replacement shoes were shipped. Afterward, I received multiple follow-up emails requesting that I return the original pair. While I understand the need for a return process, the repeated reminders felt excessive when this was not something communicated before the replacement was shipped to me.
I ultimately returned the shoes, but then received another email stating that I had failed to return them within 45 days. The tone of the message felt unnecessarily reprimanding, especially since I had already complied with the request. When I contacted customer service for clarification, I was told that the email had been sent in error, and they apologized.
I recognize that these communications are likely automated, but the overall experience was frustrating. What began as an excellent customer service interaction ended up feeling unnecessarily negative because of the volume and tone of the follow-up messages.
Reply from Uniform Advantage2026-06-14
Dear Kelli,
Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the return of the original shoes and for any frustration caused by our follow-up emails.
When a product is reported as defective, we do require the original item to be returned so our Quality Assurance team can inspect it and identify any potential manufacturing issues. This process helps us maintain the quality standards our customers expect and prevent similar issues in the future.
We understand that our return requirements may not have been communicated as clearly as they could have been, and we regret any inconvenience this caused. We also apologize if our reminder emails felt excessive; our intent was simply to follow up on the outstanding return.
We appreciate you bringing this experience to our attention, as your feedback helps us improve our communication and processes. Thank you for giving us the opportunity to assist you, and we hope to provide you with a smoother experience in the future.
Best regards,
They always have the size I need. Costumer service was extremely professional and quick to answer my questions.
Reply from Uniform Advantage2026-06-14
Dear Kayla Macy,
Thank you for your wonderful review! We're delighted to hear that you were able to find the size you needed and that our customer service team provided professional and timely assistance. We truly appreciate your support and look forward to serving you again!
Love getting my scrubs here they arrive quickly and are the best quality
Reply from Uniform Advantage2026-06-12
Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of our scrubs and the fast delivery. Providing high-quality products and a great customer experience is always our goal. We truly appreciate your support and look forward to serving you again soon!
I really enjoy the diversity of the available prints that are available. I get so many compliments about them, especially the seasonal ones. They are a great conversation starter with patience.
Reply from Uniform Advantage2026-06-14
Dear AAC,
Thank you for your wonderful review! We're thrilled to hear that you enjoy our variety of prints and that they bring so much joy to your day. It's especially rewarding to know they help create meaningful connections and conversations with patients. We appreciate your support!
It was good, there are occasional good deals as well as free shipping. Customer service is easy to reach. Products are good
Reply from Uniform Advantage2026-06-11
Dear Brittany,
Thank you for your review! We're glad you've had a positive experience with our products, customer service, and special offers. We appreciate your support and look forward to serving you again soon!
I stand by their uniform because they fit well, comfortable and inexpensive.
Reply from Uniform Advantage2026-06-11
Dear Carrier A.
Thank you for your loyalty and support! We're delighted to hear that you find our uniforms comfortable, well-fitting, and affordable. We appreciate your trust in us and look forward to serving you again.
Loved shopping online and getting my new scrubs in time. I love the med couture brand.
Reply from Uniform Advantage2026-06-11
Dear Katie Ratliff,
Thank you for your review! We're so glad you enjoyed your online shopping experience and that your scrubs arrived on time. We appreciate your support and look forward to helping you find your next favorite styles!
Still waiting on my refund, amazing how quick they are to process payment but to wait for a refund has to go through so many unnecessary processes, especially when my return has everything, the tags, original packaging……this whole experience has been awful!!
WHERE IS MY REFUND Its been a week!
Reply from Uniform Advantage2026-06-10
Dear Vick,
We're very sorry to hear about your experience and understand how frustrating it is to be waiting for a refund, especially after returning your item with the original tags and packaging.
We'd like the opportunity to look into this further for you. Since we're unable to access your order information through this review, please contact our Customer Service team with your order details so we can review the status of your return and determine why your refund has not yet been processed.
You may call us at 800.283.8708, email us at [email protected] or you can also start a chat here:
https://www.uniformadvantage.com/contact/
We appreciate your patience and apologize for the inconvenience. Our team will be happy to assist and work toward a resolution as quickly as possible.
Thank you,
My items were perfect! I am very satisfied with my purchase and I will return to UA when I need more scrubs. Delivered on time, high quality and comfortable.
Reply from Uniform Advantage2026-06-10
Dear Jayne,
Thank you for your kind review! We're so glad you're happy with the quality, comfort, and timely delivery of your scrubs. We appreciate your support and look forward to serving you again at UA!
I believe Uniform Advantage is a scam website and would caution against using it.
My order is weeks late, despite paying for express postage.
Customer service has ignored my enquiries.
Reply from Uniform Advantage2026-06-09
Dear Customer,
We are very sorry to hear about your experience and understand how frustrating it must be to have your order delayed, especially after paying for express shipping. We also apologize if you feel your inquiries have not been addressed in a timely manner.
We would like the opportunity to investigate this matter and make things right. Unfortunately, we are unable to locate your order based on the information provided in your review. Please contact our Customer Service team and share your order details (such as your order number, full name, and email address associated with the purchase) so we can review your case and provide assistance as quickly as possible.
You may call us at 800.283.8708 or email us at [email protected] or you can also start a chat here:
https://www.uniformadvantage.com/contact/
We value your feedback and would appreciate the chance to resolve this issue for you.
Sincerely,
Easy online shopping- great descriptions, prices, selections!
Reply from Uniform Advantage2026-06-09
Dear Sil,
Thank you for your kind feedback! We're delighted to hear that you found our online shopping experience easy to use and enjoyed our product descriptions, pricing, and selection. We appreciate you taking the time to share your experience and look forward to serving you again soon!
I LOVE uniform advantage! The scrubs are so soft and comfortable and easy to wash and dry. Not to mention all the designs are really cute and I love going to work in these scrubs.!!
Reply from Uniform Advantage2026-06-02
Dear Nichole C,
Thank you for your kind words! We're so happy to hear that you love the comfort, softness, and style of our scrubs. We appreciate your support and thank you for choosing Uniform Advantage!
The affordability and quality is very important for scrubs.. follows the comfortability that UA holds. Definitely a good scrubs to have.
Reply from Uniform Advantage2026-06-02
Dear Ella Sisomphou,
Thank you for your feedback! We're glad to hear that you value the combination of affordability, quality, and comfort that our scrubs provide. Our goal is to deliver products that support healthcare professionals throughout their day while offering excellent value. We appreciate your support and are grateful to have you as part of the UA community.
They were very quick and responsive when I had an issue. My order was missing an item and they immediately (in under and hour) responded and replaced it! The items I received were as described, fit well, and looked great. Highly recommend this company!
Reply from Uniform Advantage2026-06-01
Dear Hannah,
Thank you for your wonderful review! We're so glad we could quickly resolve the issue with your order and get the missing item replaced. It's great to hear that you're happy with the fit, quality, and overall experience. We truly appreciate your support and recommendation, and we look forward to serving you again soon!
Dear Patricia Villafuerte,
Thank you for your feedback! We’re so glad to hear your delivery experience was perfect. Providing fast, reliable service is very important to us, and we truly appreciate you taking the time to share your experience with UA.
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