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Uniform Advantage

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102 reviews

3.7102 reviews
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About Uniform Advantage

Data updated
Website
uniformadvantage.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (34/34)
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About this business

Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.

Written by the business, not verified by us.

Is Uniform Advantage legit?

Uniform Advantage (uniformadvantage.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers find the online ordering process very straightforward and appreciate the wide selection of comfortable, durable scrubs available in numerous colors. Many people note that shipping is remarkably fast, and products consistently arrive on time in perfect condition. Shoppers frequently share that the apparel holds up wonderfully after multiple washes while maintaining a professional and polished appearance. Though some customers experienced significant order delays caused by unexpected website technical difficulties and inventory issues. Reviewers also mentioned that support teams were occasionally unhelpful or unresponsive when trying to resolve these troublesome delivery problems.

Auto-generated from all reviews of this business. For reference only.

What people say

My favorite scrubs

My favorite scrubs, the material feels nice and is also breathable. I love the Easy Stretch line!

Reply from Uniform Advantage2026-07-29

Dear Kennedy Lucas, Thank you for your wonderful review! We're so glad to hear that you're loving the comfort and breathability of your scrubs. It's great to know you've found a collection that fits your needs so well. We truly appreciate your support and look forward to serving you again!

Go ahead and buy it

There was a misunderstanding with my order, but their customer service was exceptional. The clothing is amazing, both the design and the quality of the fabric. You won't regret your purchase!

Reply from Uniform Advantage2026-07-29

Dear Yarly Anses, Thank you for your wonderful review! We're glad we were able to resolve the misunderstanding with your order and that our customer service team made a positive impression. It's also great to hear you're happy with the design and quality of your purchase. We truly appreciate your recommendation and look forward to serving you again!

Best scrubs!!!

These scrubs are so comfortable! Worth every penny!!!

Reply from Uniform Advantage2026-07-28

Dear Blakely Badger, Thank you for your wonderful review! We're thrilled to hear that you're loving the comfort of your scrubs and that they've been worth every penny. We truly appreciate your support and look forward to serving you again!

My journey

Ever since I started using UA scrubs not only do I feel 10x more confident but I don’t feel like I need to sacrifice style, comfort or price to feel my best while doing what I love most!!

Reply from Uniform Advantage2026-07-28

Dear Tishell Morris, Thank you so much for your incredible review! We're honored to hear that our scrubs help you feel confident without compromising on style, comfort, or value. Knowing we can support you while you do what you love means so much to us. We truly appreciate your support and look forward to serving you again!

The most comfortable and affordable…

The most comfortable and affordable scrubs

Reply from Uniform Advantage2026-07-28

Dear Mayasa Hamad, Thank you for your kind review! We're thrilled to hear that you find our scrubs both comfortable and affordable. We truly appreciate your support and look forward to serving you again!

My order was in the “processing” stage…

My order was in the “processing” stage for 8 days. I finally used the live chat to speak with a representative and was informed an item I had ordered was out of stock. I’m unsure why I was never contacted about this or even able to purchase the item while it was unavailable. My order was fixed and then took 5 days to confirm shipment. Customer service is lacking in communication and handling customer issues in a timely manner. On the other hand the representative was very helpful during this situation.

Reply from Uniform Advantage2026-07-29

Dear Kenzi Combs, Thank you for taking the time to share your experience. We sincerely apologize for the delays with your order and for the lack of communication regarding the out-of-stock item. We completely understand how frustrating it is to wait for updates, and we're sorry that we did not provide the level of service you expected. We're glad to hear that our representative was able to assist you once you reached out, but we recognize that you shouldn't have had to contact us to receive an update. Your feedback is incredibly valuable, and we'll be sharing it with our team as we continue working to improve our communication and response times. As a token of our apology, we'd like to offer you 10% off your next order, along with complimentary 2-Day expedited shipping. Simply mention this review when placing your next order or contact our Customer Service team after placing it, and we'll be happy to apply the discount and upgrade your shipping at no additional cost. Thank you again for your honest feedback. We truly appreciate your business and hope to have the opportunity to provide you with a much better experience on your next order. Best Regards,

Do not order from this company!!

Do not order from this company!!! They do not stand behind their products. I purchased 28 Dickies unisex lab coats for $971.04. The lab coats material is stiff, and the sizing is way off. Extremely oversized!!The XS fits more like a medium or large. The sleeves are way too long, it least 6 inches, and the body is way too wide. There are many other reviews stating the same problems. Don't waste your money! Tried to resolve the issue with them and they were not compliant.

Reply from Uniform Advantage2026-07-26

Dear Vicki Johnson, Thank you for taking the time to share your feedback. We're truly sorry to hear that the lab coats did not meet your expectations and understand how disappointing this experience has been, especially with an order of this size. As outlined in our Return Policy, embroidered items are not eligible for return or exchange because they have been customized. You may review our return policy here: https://www.uniformadvantage.com/return-policy.html For future large or embroidered orders, we recommend reviewing our sizing chart for accurate measurements and placing a try-on order first to confirm the fit before submitting a full embroidery order. This helps ensure the final products meet your expectations, as embroidered items cannot be returned once customized. You may learn more about our sizing guides here: https://www.uniformadvantage.com/sizing-information.html We also appreciate the opportunity to speak with you by phone. As discussed with our Customer Support team, we made an exception by issuing a 10% refund on your order as a gesture of goodwill. While we understand this may not have been the outcome you were hoping for, we hope it demonstrates our commitment to assisting whenever possible within our policies. We sincerely appreciate your feedback, as it helps us continue to improve both our products and our customer experience. Thank you for taking the time to share your concerns. Best regards,

Customer service was so quick

Customer service was so quick, convenient, and helpful! Absolutely will order again.

Reply from Uniform Advantage2026-07-26

Dear Madelynn Ebersole, Thank you for your kind review! We're delighted to hear that you found our customer service quick, convenient, and helpful. Your support means so much to us, and we're thrilled to know you'll be ordering with us again. We look forward to serving you on your next purchase!

This company is the biggest uniform…

This company is the biggest uniform rip-off; never buy from them if you are ordering internationally. Not only is the fabric poor quality—and exorbitantly priced—but you have to pay for both shipping and returns. I bought two tops and two pairs of pants that were supposed to be the same color, for a total of 276 CAD. It turned out that, despite both being "Caribbean Blue," the pants and tops were different shades. I messaged them about the issue, and they told me it was because they were from different production runs. I returned the pants and was refunded $45 out of the $276—so guess how much those two tops cost me? $231. The tops aren't anything special, and I can't return them now that the refund has been processed; I contacted customer service, but got no response. So, if you want to waste money, go with them. I am extremely disappointed. The tops are just sitting there—I’ve never worn them, and I don't know what to do with them.

Reply from Uniform Advantage2026-07-24

Dear Miss Ti, Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment and frustration you've experienced with your order. We're sorry to hear that the color variation between your tops and pants, along with the return experience, did not meet your expectations. We understand how frustrating this situation must have been, especially when you were expecting matching items and a smoother resolution. We'd like the opportunity to investigate this further and see how we can help. Please reply with your order number, and our team will review your order history, the return, and your previous communications to determine the best possible resolution. We appreciate you bringing this to our attention and look forward to the opportunity to make things right.

I received my order

I received my order. I had a small problem and they were very quick to fix it. Very comfortable scrubs and I love the shoes I purchased also.

Reply from Uniform Advantage2026-07-22

Dear Jennifer Smith, Thank you for your wonderful review! We're so glad to hear that our team was able to quickly resolve the issue with your order and that you're loving both your comfortable scrubs and your new shoes. We truly appreciate your support and look forward to serving you again!

Poor Customer Service

I order uniforms for 100 employees and have used UA for the past 2.5 years...and anytime we've had an issue and need timely follow-up, the customer service has been pretty awful. I would not recommend UA for that reason alone.

Reply from Uniform Advantage2026-07-20

Dear Catherine G, Thank you for taking the time to share your feedback. We sincerely apologize to hear that your experience with our customer service has not met your expectations. We understand how important timely follow-up is, especially when managing uniform orders for a large team, and we're truly sorry for the frustration this has caused. We would genuinely appreciate the opportunity to make things right and learn more about what happened. To better assist you, we would need a few more details about your experience. Please contact our Customer Service team and share the specifics of your concern so we can investigate the issue thoroughly and work toward a resolution. You may call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ We truly value your business and appreciate your feedback, as it helps us improve our service. We hope you'll give us the opportunity to restore your confidence in us. Kind regards,

Very efficient and quick with a…

Very efficient and quick with a response.

Reply from Uniform Advantage2026-07-20

Dear Nicholas Butler, Thank you for your kind review! We're so glad to hear that you found our team efficient and responsive. We truly appreciate your support and look forward to assisting you again in the future!

Wonderful fit

I am tall and have a hard time with pants being long enough. Always have had a good experience with bottoms ordered from Uniform Advantage. Continued to look good after washing.

Reply from Uniform Advantage2026-07-20

Dear Sharon Clemens, Thank you for your wonderful review! We're so glad to hear that our tall-size options provide the length you need and that you've consistently had a great experience with our scrub bottoms. It's also great to know they continue to look their best after washing. We truly appreciate your support and look forward to serving you again!

I love going through Uniform Advantage…

I love going through Uniform Advantage for all my scrub needs. I usually also find great enough deals that I can get several styles I like. Shipping is pretty quick. Their customer service is also A+. In this day and age, that means THE WORLD.

Reply from Uniform Advantage2026-07-20

Dear Kim Trussell Swann, Thank you so much for your thoughtful review! We're delighted to hear that you enjoy shopping with us and that you've been able to find styles you love at great prices. It's wonderful to know you're happy with our fast shipping, and your kind words about our customer service truly mean the world to us. We sincerely appreciate your support and look forward to serving all your scrub needs for years to come!

Excellent customer service

I’ve been buying my uniforms from uniform advantage for the past few years now. I’ve had excellent customer service and every purchase and any return that I may needed to take care of. My recent purchase was embroidered for me exactly the way I wanted it. I love the experience that uniform advantage assist me and helps me with all my purchases. I will continue to use this company going forward.

Reply from Uniform Advantage2026-07-20

Dear Leeanne Bargas, Thank you so much for your thoughtful review and for being a loyal customer over the years! We're delighted to hear that you've consistently had excellent experiences with our customer service, purchases, returns, and embroidery services. It's especially rewarding to know your recent embroidered order turned out exactly as you wanted. We truly appreciate your continued trust and support, and we look forward to serving you for many years to come!

Ordered scrubs which came see through

Ordered scrubs which came see through - photos of scrubs online did not look see through. Company states i can send them back but costing me money to send back, ordering from a company with faulty clothing and charging the sender for it when they should be covering it

Reply from Uniform Advantage2026-07-20

Dear Nurse Bri, Thank you for taking the time to share your feedback. We're truly sorry to hear that the scrubs you received did not meet your expectations. We understand how disappointing it is to receive an item that looks different from what you anticipated, and we sincerely apologize for the frustration this has caused. As a courtesy, we'd be happy to waive your return fees. To assist you, we'll need your order details. Please contact our Customer Service team and mention this review, and one of our representatives will be happy to review your case, waive the return fee, and help you with the return process. You may call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ Thank you for bringing this to our attention. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience. Kind regards,

Easy to use website

Easy to use website. Like product. Returns a cinch.

Reply from Uniform Advantage2026-07-20

Dear Cynthia Dunbar, Thank you for your kind review! We're so glad to hear that you found our website easy to use, enjoyed your purchase, and had a simple return experience. We truly appreciate your support and look forward to serving you again!

I enjoy the scrubs from this company

I enjoy the scrubs from this company. I work with seniors and they just love all the colorful bright scrub tops. I also love that they have a variety of sizes. It’s hard to find cute tops as a plus size lady but they make it easy and a nice experience.

Reply from Uniform Advantage2026-07-20

Dear Marina, Thank you for your kind review! We're delighted to hear that you enjoy our scrubs and that the colorful tops bring so much joy to the seniors you care for. It's especially meaningful to know that our wide range of sizes has made it easier for you to find styles you love. We truly appreciate your support and look forward to serving you again!

Wide range of brands…

This company offers a wide range of scrubs from various brands. I have ordered from them on two occasions and received items in a very timely manner.

Reply from Uniform Advantage2026-07-20

Dear Allison Townsend, Thank you for your kind review! We're so glad to hear that you've enjoyed our wide selection and that your orders have arrived quickly. We truly appreciate your support and look forward to providing you with the same great experience on your future purchases!

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