I used to be able to see list of my…
I used to be able to see list of my monthly payments but that feature is removed now. Also, the client dashboard needs to be updated at least bi weekly. It is not easy to keep up with my progress.
Our primary objective is to assist individuals with their debt-related challenges. To achieve this, we offer comprehensive financial advice and education, which frequently leads to a reduction in debt for those facing financial difficulties. Transparency, communication, and the utmost commitment to our clients are the cornerstones of our values. In line with these principles, we have developed a personalized portal for each client, where all progress is securely recorded and accessible. This emphasis on transparency and communication embodies our core values.Furthermore, we prioritize the financial well-being of our clients by not charging any fees for personal debt until it has been successfully settled. We take pride in our team, as every member is licensed by the IAPDA (International Association of Professional Debt Arbitrators), showcasing our unwavering commitment to professionalism and expertise.Maintaining an ethical approach to conducting business, guided by moral principles, is at the heart of our reputation. We believe that by upholding these values and standards, we can establish lasting trust with our clients and the wider community.Thank you for considering us as your partner in overcoming debt and financial challenges. We are dedicated to providing you with the support, guidance, and ethical service you deserve.See If You Qualify
Written by the business, not verified by us.United Settlement (unitedsettlement.com) has a 4.7 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly, polite, and knowledgeable staff who guide them through the entire debt relief journey with genuine care, patience, and deep understanding. People really appreciate the clear communication, transparent guidance, and consistent updates regarding their monthly account progress and successful settlement achievements. However, some customers also noted frustrating communication delays, persistent difficulty reaching customer support via phone, and unexpected payment adjustments that created confusion. Reviewers occasionally experienced slow response times from representatives or felt deeply disappointed when dealing with unresolved account issues and unfulfilled management promises.
Auto-generated from all reviews of this business. For reference only.I used to be able to see list of my monthly payments but that feature is removed now. Also, the client dashboard needs to be updated at least bi weekly. It is not easy to keep up with my progress.
Great communication, very easy process, and wonderful precision.
Thank you so much for taking the time to share your review! Clear communication, a smooth process, and precise execution are top priorities for our team every single day. We are so honored by your trust, thrilled to have you in the United Settlement family, and look forward to continuing to serve you with that same level of excellence every step of the way!
I am very pleased with my United Settlement experience. Joseph and Angela were extremely helpful and professional. I can highly recommend this company. Thank you.
Thank you so much for taking the time to share your review! Joseph and Angela are both incredible members of our team, and we will make sure they see your wonderful shoutout, they will be thrilled! Providing professional, dedicated support every step of the way is top priority for us. We are deeply honored by your recommendation, thrilled to have you in the United Settlement family, and look forward to standing by your side as you continue your journey!
Brian and Kristina were kind and extremely professional and made this process painless. Everything I signed the made clear to me. But the kindness truly stood out. I spent most of my call with Brian so my focus will be mostly on him. I’ll say this first though about Christina she was also very kind and very clear and concise about what I was signing. She verified everything perfectly and I didn’t feel overwhelmed and as as for Brian, I truly appreciate it not only him taking the time to explain everything, but also taking the time to listen to another human being with kindness and and never ever once making me feel like a bad guy for going bad on my accounts he made me feel like this was possible to fix, and he took the time to get to know me on top of it all so his demeanor made me feel disarmed and not felt like I had to be up in arms or felt judged at all. I truly appreciate that I think that’s the number one quality of your company that ought to be pushed on, and Brian should be teaching it somewhere because he did it so well, thank you all for your help in this tough time and I look forward to being in good credit standing with a high score once again someday soon thank you All sincerely Andre H.
Andre, thank you so much for taking the time to share such a powerful and heartfelt review! Financial hardship can happen to anyone, and nobody should ever feel judged or overwhelmed when seeking help. Hearing how Brian listened to you with genuine human kindness, made you feel completely disarmed, and showed you that a bright financial future is possible means the absolute world to our entire team. We are also thrilled that Kristina provided such clear, seamless support during the signing process! We will ensure both Brian and Kristina receive the special recognition they deserve for setting such an incredible standard of care. Thank you for your trust in United Settlement, Andre, we are deeply honored to stand in your corner and look forward to celebrating your high credit score and total financial freedom together soon!
The agent i dealt with was very helpful and understanding of my needs. Thank you, I'm now one step closer to my financial freedom.
Thank you so much for taking the time to share your review! Providing compassionate, understanding support that is tailored to your unique needs is top priority for our team every single day. Hearing that you feel one step closer to your financial freedom means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to standing right beside you every step of the way!
Was way easier than I imagined. I kept asking the agents if this was for real because it seemed too easy. So glad I called!!!
Everyone was very professional and very kind.
The United Settlement Co is a great. I never thought I could receive the help with my debt being consolidated and actually perform so well. Trust me this is a great way to pay your debt down and stay away from bankruptcy. When raising grandchildren it’s so costly and you never intend on getting behind in credit card debt but it happens and to have a solid company work out arrangements to help you pay off the debt is amazing.
Thank you so much for taking the time to share your story! Raising grandchildren is such a beautiful calling, but we know how quickly unexpected costs can add up. Life happens, and there is zero shame in needing a helping hand to get back on track. Knowing that our team helped you avoid bankruptcy and build a solid plan to pay off your debt means the absolute world to us. We are deeply honored by your trust, so proud to stand in your corner, and wishing you and your family all the very best!
Everyone there is helpful and take their time to talk to me. We’ve settled 3 of our accounts, which is great. Thank you to everyone there.
Thank you so much for taking the time to share your review! Celebrating 3 settled accounts is a massive win, and we are so proud of the progress you’ve made! Taking the time to truly talk with you, answer every question, and ensure you feel supported is top priority for our entire team. We will be sure to share your sweet thank-you with everyone here, they will be thrilled! We are deeply honored to have you in the United Settlement family and can't wait to keep this momentum going!
Angelo and Joseph wss informative amd and answered all my questions
Thank you so much for taking the time to share your review! Angelo and Joseph are both fantastic members of our team, and we will make sure they see your wonderful shoutout, they will be thrilled! Making sure you get clear, informative answers to every question is top priority for us. We are so honored to have you in the United Settlement family and look forward to standing by your side every step of the way!
You all are so great keep up the great work
Thank you so much for the wonderful encouragement! Knowing that our team is making a positive impact means the world to us. We love having you in the United Settlement family and promise to keep bringing you that same great service every step of the way!
Professional. Direct. Explained the process in great detail and listened to my questions during the process.
Thank you so much for taking the time to share your review! Professionalism, clear details, and taking all the time needed to answer every question are top priorities for our team. We are so honored by your trust, thrilled to welcome you to the United Settlement family, and look forward to standing by your side every step of the way!
This company has been truly exceptional in helping me get my situation’s under control, easy process, vary helpful with any questions Ive had currently & definitely in the future. Alan Park has gone above & beyond to help me with the process.
Thank you so much for taking the time to share your review! Getting your situation under control and ensuring you feel supported, both now and down the road, is top priority for our team. We will be sure to pass along your wonderful shoutout to Alan Park, he will be thrilled to hear that his dedication made such a positive impact on your experience. Welcome to the United Settlement family, and we look forward to standing by your side every step of the way!
One account was settled, although it took 5 months or so. In the meantime my credit score is b a rely above 4.0. Still not sure i did the right thing....
Thank you for taking the time to share your honest feelings. It is completely normal to feel uncertain at this stage, watching your credit score take a hit while waiting months for negotiations to settle is easily the hardest, most stressful part of the process. That first settlement (even at 5 months) is a huge milestone because it proves the momentum has started! The temporary drop in your credit score is the natural trade-off to negotiate those balances down, but as accounts settle and balances hit zero, you clear the way to rebuild a much stronger foundation. Please give us a call we would love to review your remaining timeline together and help put your mind at ease.
The representative was not very clear about the settlement. She said to call back in 8 mths . After PayPal was paid . Then I could see how much longer I will be in the program . After that Vin Basdeo called me to make sure I was clear on the settlement and all the details . I am very pleased with the outcome of the settlement and all of the details .
Thank you so much for sharing your honest experience with us! While we always aim for complete clarity from the very start, we are so glad that Vin Basdeo was able to step in, walk you through the fine print, and make sure every detail of your settlement was crystal clear. Vin is a fantastic asset to our team, and we will be sure to pass along your praise to him! We are thrilled that you are so pleased with the outcome, and we look forward to continuing to support you as you move toward your program goals!
Say no more, we've got you! 🚀 Thank you so much for the awesome encouragement and your trust in United Settlement. We'll keep our foot on the gas and continue pushing for top-tier results every step of the way!
Stephanie Morrow and John Leonardo worked with me to help me find some financial freedom. I am so happy!
Thank you so much for taking the time to share your joy! Hearing that you are so happy and experiencing real financial freedom is the absolute highest compliment our team could ever receive. We will make sure Stephanie Morrow and John Leonardo see your wonderful shoutout, they will be thrilled to know their hard work made such a meaningful impact on your life. Welcome to the United Settlement family, and we look forward to standing by your side as you enjoy this exciting new chapter!
Thank you so much for taking the time to share your feedback! Hearing that we are doing a fantastic job on your file absolutely makes our day. We are so proud to have you in the United Settlement family and promise to keep pushing hard for top-tier results every step of the way!
Just started the program with United Debt Settlement. Very impressed with the staff, their empathy, caring by sharing their own personal stories, and the reason that they're doing what they're doing, not just to make money. A large weight has been lifted from my shoulders and they worked with me to find a monthly payment that would work. I completed two other debt settlement programs prior to United Debt settlement, so I understand the ins and outs of these programs. United Debt Settlement, is by far, the better of them all. Thank you United Debt Settlement. And Alla(e)n in particular!
Thank you so much for taking the time to share your story! Coming to us with real experience from other programs makes your words mean the absolute world to us. We will make sure Alla(e)n gets your wonderful shoutout, he will be thrilled! Our team shares their heart and personal experiences because this work is truly personal to us, and lifting that heavy weight off your shoulders with a budget that actually fits your life is always top priority. Welcome to the United Debt Settlement family, we are deeply honored by your trust and excited to stand by your side on this journey!
My accounts have not been all settled yet although they have settled one of my accounts, I am confident they will settle the others soon. So far all my correspondence with them have been answered to my satisfaction nd so far am very happy with their performance
Thank you so much for taking the time to share your review! Seeing that first account settled is such an exciting milestone, and we love hearing that your patience and confidence in our team are paying off. Keeping you fully informed and answering every question with total satisfaction is top priority for us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to celebrating those next settled accounts with you very soon!
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