Our primary objective is to assist individuals with their debt-related challenges. To achieve this, we offer comprehensive financial advice and education, which frequently leads to a reduction in debt for those facing financial difficulties. Transparency, communication, and the utmost commitment to our clients are the cornerstones of our values. In line with these principles, we have developed a personalized portal for each client, where all progress is securely recorded and accessible. This emphasis on transparency and communication embodies our core values.Furthermore, we prioritize the financial well-being of our clients by not charging any fees for personal debt until it has been successfully settled. We take pride in our team, as every member is licensed by the IAPDA (International Association of Professional Debt Arbitrators), showcasing our unwavering commitment to professionalism and expertise.Maintaining an ethical approach to conducting business, guided by moral principles, is at the heart of our reputation. We believe that by upholding these values and standards, we can establish lasting trust with our clients and the wider community.Thank you for considering us as your partner in overcoming debt and financial challenges. We are dedicated to providing you with the support, guidance, and ethical service you deserve.See If You Qualify
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Is United Settlement legit?
United Settlement (unitedsettlement.com) has a 4.7 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly, polite, and knowledgeable staff who guide them through the entire debt relief journey with genuine care, patience, and deep understanding. People really appreciate the clear communication, transparent guidance, and consistent updates regarding their monthly account progress and successful settlement achievements.
However, some customers also noted frustrating communication delays, persistent difficulty reaching customer support via phone, and unexpected payment adjustments that created confusion. Reviewers occasionally experienced slow response times from representatives or felt deeply disappointed when dealing with unresolved account issues and unfulfilled management promises.
Auto-generated from all reviews of this business. For reference only.
PROMISES MADE, PROMISES KEPT! 🤝 Doing exactly what we say we will do and delivering real results is what we live for! Knowing you are happy with your experience brings our whole team so much joy. Thank you for your trust in United Settlement, your awesome review, and for letting us stand in your corner!
I have high hopes that they will fix my problem in timely matter. Let's go !
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Bringing you hope, acting quickly, and getting your financial fresh start resolved in a timely manner are top priorities for our team every single day. Hearing how excited and confident you feel means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to standing right beside you every step of the way, LET'S GO!
Thank you for sharing your feedback. We understand the importance of achieving strong settlement results and appreciate the opportunity to clarify your program’s progress. You have been enrolled for less than 30 days, and United Settlement has already obtained a settlement in which you saved 53% off the original creditor balance due. This result is significantly lower than the average industry settlement percentage, especially this early in the program. We have already reached out to you to discuss your account in detail. At your convenience, please contact us at 888‑839‑8638 or [email protected] so we may complete a full account review and address any additional questions you may have.
Have been handling my case for approximately 2 years and have reduced my debt significantly.
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Sticking with a debt relief journey over the long haul takes incredible commitment, so seeing your total debt slashed significantly over these past 2 years means the absolute world to our entire team. Thank you for your continued trust in United Settlement, we are deeply honored to be your partner, and we look forward to standing right beside you all the way to the final finish line of total debt freedom!
Unfortunately, I have not experienced good things with this company. They tell you that your payments will be one payment to get you to sing up and then it changes to another payment amount of course for more than you what you agreed to. I would not recommend this company.
Reply from United Settlement2026-08-20
Thank you for taking the time to share your feedback. We understand how important clarity and consistency are during the enrollment process. Per our recent conversation, we completed a thorough account review, including your executed contract and enrollment call. During that review, we confirmed that the monthly payment amount was fully disclosed, agreed upon, and documented at the time of enrollment. In addition, your initial payment amount was discounted and reduced, and this adjustment was communicated and agreed upon during your enrollment call. We remain committed to supporting you and ensuring you have full transparency regarding your program details. At your convenience, please contact us at 888‑839‑8638 or [email protected] so we may continue to assist and complete any additional account review you may need.
Thank you for the fantastic feedback! Our team takes immense pride in creating a smooth, supportive, and stress-free experience for every client we serve. We truly appreciate your partnership and look forward to continuing to provide you with that same high standard of care throughout your debt-free journey!
It's just a relief to get the help I needed. Although it's my fault, but glad I have someone to turn to. So many things happened all it once with finances. Once you get behind, it's hard to catch up.
Reply from United Settlement2026-08-26
YOU DON'T HAVE TO CARRY IT ALONE! 🤝 Life moves fast, and getting behind can happen to anyone, what matters most is that you took action to get back on top! Knowing our team gave you a safe place to turn and brought you real relief brings us so much joy. Thank you for your trust in United Settlement, your open review, and for letting us stand in your corner!
It seemed after we paid the money it's a long process to pay off creditors.
Reply from United Settlement2026-08-26
Thank you for sharing your honest feedback. We completely understand how it feels like a waiting game once payments start when you're putting money in, you naturally want to see those balances hit zero right away! The settlement process relies on building up your reserve account so our negotiators have the leverage to secure the steepest possible discounts with your creditors. While that negotiation cycle takes time, every dollar saved is working toward getting you debt-free for good. Please feel free to give us a call, we'd be happy to go over your program timeline and give you an update on where your accounts stand!
Hass was very helpful during the process, as was Jam. A big sense of relief was lifted and happy that I’ll be able to get back on track.
Reply from United Settlement2026-08-26
HASS AND JAM FOR THE WIN! 🎉 That weight-lifted feeling is exactly what you deserve! Knowing our team helped bring you peace of mind and get you back on track brings us so much joy. Thank you for your trust in United Settlement, your awesome review, and for letting us stand in your corner!
They where easy to talk too. Made everything clear and concise, didn't waste my time. Gave me a couple of options s and I believe they gave me the best option that works for me , well we shall see but so far everything looks great. Took a load off my shoulders.
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Respecting your time, breaking down your options with complete clarity, and helping take that heavy load off your shoulders are top priorities for our team every single day. We completely understand taking things step-by-step, and we are committed to proving to you every day that you chose the right path. Thank you for your trust, and we look forward to standing right beside you to deliver those great results!
I don't worry about knowing what's going on because they keeps me informed about everything going on with my account and when I talk to them I'm pleased with the work they have done for me.
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Lifting that worry off your shoulders and keeping you fully informed about every update on your account is top priority for our team every single day. Hearing that you are so pleased with the progress and work we've done for you means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to standing right beside you all the way to total debt freedom!
Most Definitely a 5 on the rating they have been very polite informitve and MATT MOSS has been a great agent to work with he’s worth 10 stars but 5 is all they’d let me put down UNITED IS AWESOME
Reply from United Settlement2026-08-26
Thank you so much for this incredible review! Matt Moss is an absolute rockstar on our team, so hearing that he delivered 10-star worthy service, politeness, and expert guidance brings us so much joy! We will make sure Matt gets the special recognition he deserves for taking such great care of you. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to keeping that awesome momentum going all the way to total debt freedom!
For me, to be honest, it's okay.I expect it a little different did not expect to go as slow as it's going. Just wanted to be over with so I could rebuild my credit I want to buy house but I have to wait so I have to renew my lease again. But I appreciate it thanks a lot.
Reply from United Settlement2026-08-26
Thank you so much for sharing your honest experience. We completely understand your frustration, having to renew a lease when your dream is to buy a house is tough, and waiting for the settlement process to unfold takes incredible patience. While the pace can feel agonizingly slow, completing this program and clearing that debt is the essential foundation that will allow you to qualify for a mortgage and rebuild your credit on solid ground. We appreciate your gratitude and your trust in us, and we are committed to helping you reach that finish line so you can get into your dream home. Please reach out to us at anytime if you want to review your timeline together!
everything went smoothly the payments fit my budget and the staff was very very helpful
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Making sure the entire process runs smoothly and creating a payment plan that truly fits your personal budget are top priorities for our team every single day. Knowing our staff was so helpful and provided the support you needed means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to standing right beside you all the way to total debt freedom!
Great results in negotiating hugh discounts wioth some of my creditors. Very Happy, keep it up
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Landing those massive discounts with your creditors is what our negotiation team works so hard for every single day. Seeing real savings on your accounts and knowing you are happy with the results means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and you can count on us to keep this amazing momentum going all the way to total debt freedom!
They do all the work for you and the settlements are amazing!!!
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Doing the heavy lifting so you don't have to and delivering amazing settlement savings are top priorities for our team every single day. Hearing how happy you are with your results means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to standing right beside you all the way to total financial freedom!
The staff has been very helpful.
They have resolved two accounts now but we're not done yet. Hoping that this continues to move along.
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Knocking out those first two accounts is a huge milestone, and keeping that strong momentum going is our top priority every single day. Hearing that our staff has been so helpful means the absolute world to our entire team. We are deeply honored by your trust, thrilled to celebrate these settlement wins with you, and look forward to standing right beside you all the way to total debt freedom!
I haven't had to worry about my bills. United settlement has afforded me the luxury and freedom of a worried mind to finally find peace and stress-free living. Staff have been very respectful and courteous.
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share such a beautiful review! Reclaiming your peace of mind and lifting the heavy weight of financial worry off your shoulders is the ultimate goal of everything we do. Knowing that our program has brought you stress-free living, and that our team treated you with the respect and courtesy you deserve, means the absolute world to us. We are deeply honored by your trust, so proud to stand in your corner, and excited to walk beside you all the way to total financial freedom!
I’m not the brightest when it comes to understanding debt and credit terms. Micheal made everything so easy for me. Explained everything so well. They made me feel comfortable and confident in the sign up process. Really thankful and happy with my experience so far. Can’t wait to be debt free and seems like I picked a good team to help me through it.
Reply from United Settlement2026-08-26
Thank you so much for taking the time to share your review! Navigating debt and credit terms can feel overwhelming for anyone, so hearing that Michael explained everything clearly, made you feel completely comfortable, and built your confidence during signup means the absolute world to us. Michael is a key part of our team, and we will make sure he gets the recognition he deserves! We are deeply honored by your trust, so proud to be the team in your corner, and we can’t wait to celebrate the day you reach total debt freedom!
Thank you so much for taking the time to share your review! Making sure every detail is explained clearly so you feel confident and informed is a top priority for our team every single day. Knowing our team made the process easy to understand means the absolute world to us. We are deeply honored by your trust, thrilled to have you in the United Settlement family, and look forward to standing right beside you every step of the way!