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Food, Beverages & Tobacco

VaporFi

Claimed

201 reviews

2.6201 reviews
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About VaporFi

Data updated
Website
vaporfi.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
1% (1/115)
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About this business

VaporFi is the #1 online vape shop with the best prices & FREE SHIPPING on mods, e-juice and accessories. Shop online or find a VaporFi vape store near you!

Is VaporFi legit?

VaporFi (vaporfi.com) has a 2.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 51% of reviews are 1 star, a relatively high share; The business has replied to 1% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

NEVER AGAIN

Ordered 2 devices close to 100 dollars on aug 31 said 3-8 business days it is now sept 14th after a bunch of tracking error finally said out for delivery today we have been staring at the cameras and sitting on our porch for 8 hours finally came inside at 830pm tried contacting vaporfi no one returns my calls sent emails got some auto response saying its out of thier hands horrible horrible service unprofessional and complete liars

Liars and trash customer service.

I placed an order with them on the 18th, and four days later on the 22nd it still hadn’t processed or shipped, so I emailed them asking them to cancel my order and refund me. That request was ignored, instead I got an email saying my item had been shipped but it wasn’t. The tracking number they gave me didn’t give me any info because the package had not been scanned into any system, It just sat there for another day and didn’t ship out till the 23rd. Again, I asked them to cancel my order before the items were even shipped and they ignored me, that’s professional. Everything else I order online usually gets processed and shipped same day, Vaporfi can’t manage to ship something till 5 days after. Their website said free shipping, I have a screen cap of that. Yet I got charged $12.98 for shipping. I’m worried that the products I want to are coming out of some weirdos garage or something. I have no idea if this is a legit business. And now Vaporfi is requesting more info from TrustPilot because of my review. I have screenshots of everything.

Major shipping problems…

I've been having major problems with vaporfi's shipping to my state of Wisconsin. My orders keep getting sent back. Supposedly they say that they've attempted delivery, they did not!!!!!! The tracking as of today says order out for delivery but vaporfi emailed me to tell me that my orders were shipped back because of failed delivery attempts....they never tried to deliver, I've been home waiting for 2weeks!!! I would stop ordering from them if I knew how to make my own double espresso!!!!!!! 😤

They use unreliable and disreputable…

They use unreliable and disreputable shipping services. Most recent order they claim they delivered it to my work address (they didn't), and forged a signature of the initials of the business. And their customer service is rude and unprofessional and only responds with boilerplate. Will not order from them again

Still Waiting

Ordered from Vaporfi on July 16,17, and 18 2023. Only one order was delivered. The other 2 have Days in transit 16, and 14, and now it's August 3 2023. I decide that I was tired of waiting, so I ordered from 3 other websites on July 22, 26, and 28 2023. First order was delivered on July 26, and the other 2 were delivered on July 30 2023. Vaporfi will no longer get business from me.

Some Issues

On the left, it said that adult signature was "FREE" but I was charged $5.99 in my total. If it is free, it shouldn't be charged. If its not free, then the box on the left needs to not say "FREE". Also, I searched for the item I wanted by name and it didn't show up. I then searched for it by SKU (which I found on the receipt from the last time I purchased it) and it said no item found. When I copied and pasted the full name of the product from my old receipt, it then found the product.

Screen said FREE, I was charged $5.99 signature fee

I liked everything until I got down to checkout and was charged $5.99 for adult signature fee when on the left part of the page, it said FREE. Was NOT happy. Then the button for support no longer worked. I would like for my credit card to have $5.99 put back on it. Thank you.

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