Varsity Tutors is an innovative education technology company that is revolutionizing how students and professionals learn. We focus on an individual’s needs and, through our state-of-the-art digital platforms, connect them to the best experts and personalized instruction to achieve any goal.Learn More
Is Varsity Tutors legit?
Varsity Tutors (varsitytutors.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently praise the dedicated tutors for being incredibly patient, knowledgeable, and exceptionally helpful in boosting student confidence across various subjects. Many people also appreciate the flexible scheduling options and engaging lessons that make complex concepts much easier to understand and enjoy.
However, some reviewers were not happy with unexpected charges, hidden subscription fees, and confusing billing practices. A few other people also felt that customer support and technical assistance were completely unhelpful when trying to resolve scheduling or account problems. Some consumers noted difficulties in reaching responsive staff or getting clear answers regarding unused hours and refunds.
Auto-generated from all reviews of this business. For reference only.
Piyush is very patient understanding and motivating. My son is struggling, but Piyush is clever approach engages my son and gets him through trigonometry nicely. His grades are already improving thank you Piyush and Varsity Tutors.
This is the absolute worst company I’ve ever had the displeasure of dealing with. They charge you $349 for four hours a month and then place your child with a tutor that does not work for him and take so much time that it runs out the month and then want you to pay for another month to use the hours that you already paid for. This company is pretty much a scam.
Reply from Varsity Tutors2026-04-12
Hi Heather- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team
The tutor that we were matched with has been amazing for our child. They were having a hard time with their immersion program, primarily feeling nervous about asking questions and lacking confidence in their abilities. The tutor has built them up and showed them how they are fully capable. Definitely worth the work and time commitment.
I had a very frustrating experience with Varsity Tutors and would not recommend their service.
I signed up for a $249/month plan that included a fixed number of tutoring hours. However, over multiple months, I was charged inconsistently significantly higher amounts above my plan monthly, resulting in $193.90 in additional, unexplained fees (Jan–Mar), plus an extra charge after cancellation in April.
They never agreed to refund the extra charge and only gave me extra credit hours.
The company claims these are “supplemental tutoring fees” for extra time, but I never requested or approved any additional hours. My child only attended scheduled sessions within the agreed timeframe.
What’s most concerning:
There is no clear approval or control mechanism for “extra” time
Tutors can apparently bill beyond scheduled sessions without client consent
Charges are not transparently tracked in the user dashboard
Customer support repeatedly gives scripted responses without resolving the issue
I ended up canceling my subscription because of these unexplained charges, yet I was still billed again afterward.
This billing model feels opaque and, frankly, misleading. At minimum, there should be explicit approval required before any additional billable time is added.
Reply from Varsity Tutors2026-04-07
Hi Alena - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team
My daughter has been taking tutoring lessons once a week for four months. Test scores show that she is getting that extra one on one focus time that is worth every penny. She loves her tutor who is patient and encouraging to her. I will continue to use Varsity because it is a great resource.
Many opportunities for help, constantly, in many different ways
There are many opportunities on this website to get help. Wether it be with your own personal assigned tutor based on your needs, or the constant support from on demand tutors all the way to even a little AI section where you can generate questions if you want to work alone. Every tutor I’ve worked with so far as well has not only been incredibly kind and helpful, but also patient and not judgmental AT ALL when you don’t understand something (even if it’s the meant to be the simplest thing to most). I’ve been using varsity tutors for about a month or two so far and I absolutely love it! Also did I mention you can get help in ALL SUBJECTS, not just math/science/ELA/history!
Our Tutor was personable, available, and helpful. There was much more we could have done with our membership if we had more time, but we got the education we needed.
DO NOT USE THIS COMPANY! Threy will scam you out of your money and give no care in the world about it. I am a college student with no money and just trying to get some help with an exam. I agreed to two months of tutoring services, and then when it came time to cancel, I reached out using their online chat on their website, and they refused to cancel and told me I had to call. When I called the day that I was charged for the renewal, they told me they could cancel the subscription but not give me my money back, and didn't care that I didn't have money for food or rent. I didn't use their service during the 2 hours of the renewal, and don't plan on using the services as they are no longer necessary. They also said they are unable to transfer me to speak to a manager or a higher-up because they only have one phone number and don't do transfers. Their customer service is of no help; nobody is based in the US and speaks well enough to discuss matters with their US-based clients, and the services are subpar. Save your money and time and go elsewhere because their lack of customer service and inability to understand is not the kind of company you want to deal with when you are trying to support yourself or other family members with tutoring
Reply from Varsity Tutors2026-04-05
Hi! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can, unfortunately, we are unable to locate you with the contact information you have listed. Could you please respond to your email for your contact email sent through Trustpilot with the Contact information related to the Varsity Tutors account? You can also feel free to email us directly at [email protected] with your Name, Email Address, Phone number and a screenshot of this review in order for our Client Experience Team to assist you. - The Varsity Tutors Client Experience Team
Very bad they will take your money and you will not even heard from them again. I will never recommend this. Very bad staff. They do not even care . Just your money.
Reply from Varsity Tutors2026-04-02
Hi Clara! - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team