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Beauty & Well-being

V Shred

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200 reviews

2.5200 reviews
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About V Shred

Data updated
Website
vshred.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (123/123)
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About this business

With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.

Written by the business, not verified by us.

Is V Shred legit?

V Shred (vshred.com) has a 2.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Refund, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Consumers frequently expressed major frustrations with the refund process, noting that return requests were often ignored, heavily delayed, or made unnecessarily complicated. People also described aggressive upselling tactics and complained that customer service inquiries regarding subscriptions went completely unanswered. The minority of people were satisfied with the customer support team, explaining that staff members handled cancellations and resolved issues efficiently. Reviewers additionally praised helpful coaches who provided great encouragement and professional guidance throughout their programs. Some customers even received prompt refunds and experienced smooth resolutions when dealing with representatives.

Auto-generated from all reviews of this business. For reference only.

What people say

VSHRED is not for anyone that isn't a triple A personality.

They can stop charging exorbitant cancellation fees! I've been charged over $600 for canceling within the first month because I thought $4000 was a bit much for a year, plus the constant high pressure push on every level of their platform to keep up with their "program". I am 67 years old, I told my "intake" person that I hadn't exercised regularly in years and my motivation was low but I was still inundated with exercise programs that were overwhelming. I found the whole experience confusing, exhausting and extremely pushy.

Reply from V Shred2025-10-28

Hi Deborah, We’re very sorry to hear that your experience with our program left you feeling overwhelmed and dissatisfied. Our goal is always to provide clear guidance and supportive coaching that meets each client where they are, regardless of fitness level or prior experience. We’d like to take a closer look into your account and the charges you mentioned to ensure everything was handled properly. Thank you for sharing your feedback — it helps us continue improving the experience for every client.

Not a good program and customer service is frustrating

First, I filled out a questionnaire for metabolic assessment, which they never went over my metabolic rate. All the person did was push a very expensive coaching program and when I said I couldn’t afford that he just charged me for an online one. I filled out a questionnaire which the coach who they assigned to me completely ignored. They put on the food plan foods that I was allergic to. As well as foods that I really cannot stand, which I had given them a heads up on. Multiple times I reached out to the coach saying trying to explain my situation and it was not working. Their live workout times are only until 3 PM which I need nighttime classes. I reached out to the customer service team and they told me due to the fact that the coach spent so much time planning out my plan that you could not get a refund. It just has been a very bad experience. On top of that there’s supplement that they say you should use to help with your weight-loss goals gave me an allergic reaction where I felt not so hot for a few days and my right arm had all these red splotches for my hand, almost to my elbow. I just feel like this is a program that praise on people that are overweight and it just doesn’t seem to really be personable or even customer friendly. I was also kind of creeped out that they kept telling me to send pictures of myself. Vshred responded and did not tell the full truth especially since I have been talking with their customer service team. I contacted them and have been speaking with their team. I have screenshots of the emails.

Reply from V Shred2025-10-21

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.

Helpful and Friendly

When I was not able to find some information on my app, it was immediately emailed to me. I was not transferred to a tech to look into the issue, the issue was solved with a moments delay.

Reply from V Shred2025-10-20

Hi Carol! Thank you so much for the awesome 5-star review! 🌟 We’re thrilled to hear our team could get your issue resolved so quickly and smoothly. Your feedback means a lot — we’re glad we could make things easy and helpful for you! 🙌💪

Don't waste your Time and money

I signed up for this end of June 2025 as I was just diagnosed with pre-diabetes. The first coach that was assigned to me didn't value my time, never showing up on time to coaching calls. Was younger than I so had no experience with perimenopause or hormones let alone prediabetes. Her training was a nutrition certificate. I requested someone who had actual experience and lived through perimenopause with my issues. She was great but she left the company shortly after. There approach is nothing like Vince advertises. It's an expensive program with no results. It may work for you if you are in your 20s and in decent health. Don't waste your time and money on a program that doesn't actually have credible credentials. If they can't keep staff how do they expect to keep clients? I have contacted support at vshred. I’ve had more concrete help with Nutrisense in an shorter time period and my licensed nutritionist is covered by my health insurance!

Reply from V Shred2025-10-21

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.

Save your money

They try to upsell you with a personal pitch from a video sales call and honestly, the workouts are too much if you suffer from any chronic kind of muscle illness. Also apparently they owe me six bucks in a class action lawsuit for selling peoples information.

Reply from V Shred2025-10-23

We’re sorry to hear that your experience wasn’t what you hoped for. Our programs are meant to be flexible, with modifications available for varying fitness levels and physical conditions — but we understand that everyone’s needs are unique, and we regret that this wasn’t a good fit for you. Regarding your note about the class action, we recommend directing your inquiry to the system administrator or legal contact who initially reached out regarding this matter. They’ll be best suited to provide accurate and up-to-date information. Thank you for taking the time to share your feedback — it helps us continue improving both our products and communication. — The V Shred Team

I purchased V Shred’s VIP Coaching…

I purchased V Shred’s VIP Coaching Program for $4,300 expecting six months of personalized training, nutrition guidance, and supplements. Unfortunately, after one week of participation, I was hospitalized and medically unable to continue. Despite providing medical documentation and requesting cancellation, V Shred has only offered a partial refund of $3,247, keeping over $1,000 for “services rendered,” even though I could not continue and the included supplements were never delivered. Their customer service representative has repeatedly stated that this decision is “final,” even though my usage can be verified through their own app as ending after the first week. I have also continued to receive marketing emails despite requesting account closure. I understand that some initial setup has value, but I believe the company’s handling of this situation has been unfair and inflexible. If you’re considering purchasing this program, please read the fine print carefully and be aware that the refund terms are very limited, even for legitimate medical issues.

Reply from V Shred2025-10-28

Hi Genevieve, We’re truly sorry to hear about your health situation and the challenges you experienced during this time. We completely understand how disappointing this must have been, especially given your circumstances. After reviewing your case, we can confirm that our Resolution Team has processed a partial refund in accordance with our refund policy. We do our best to make exceptions where possible, and we’re sorry we couldn’t meet your expectations in this instance. We appreciate you taking the time to share your feedback, and we’ll ensure it’s passed along internally as we continue improving our support process and communication.

They said they would do a full…

They said they would do a full reimbursement and ended up keeping a considerable fee when they reimbursed me.

Reply from V Shred2025-10-13

Thank you for bringing this to our attention and giving us the opportunity to address your concerns. After checking your account we can confirm you were given a refund on 4/24/25. If you have any other questions please contact us at [email protected]. Thank you!

Stacey and Jill have been great

Stacey and Jill have been great. Genuine, want to get to the root of how they can help me best in my life.

Reply from V Shred2025-10-13

Thank you so much for your kind words! Stacey and Jill are truly dedicated to helping you reach your goals, and we're thrilled to hear they're making a difference. Keep up the amazing work!

HIGH MOTIVATION!!

I always see vince and his videos! I needed something to try,and for my t levels. Regular T therapy was too expensive out of pocket. So I ordered the testboost max and received burn evolve with it. BEST DECISION EVER!!!! Its like a burning furnace in my stomach. I was 35lbs overweight. I live very far to a nearest gym. So using these supplements and doing my everyday work and being a single dad,I couldn't believe I lost 11lbs. No working out. I just watched my bread intake. Thats it! I eat regular food. Id recommend to anyone to try. If I was working out with these,I garuntee I would of lost double. Also I have way more motivation! No more feeling sluggish and being lazy. I can't thank Vince enough!!!

Reply from V Shred2025-10-09

Thank you so much for sharing your amazing journey with TestBoost Max and Burn Evolve! We're thrilled to hear you've experienced such great results and increased motivation, especially with your busy lifestyle as a single dad. Keep up the fantastic work and know we're here cheering you on every step of the way!

Billed by SculptNation after cancelling VShred Membership

I signed up to VShred thinking the monthly subscription was what I was looking for, but of course, I then had to pay more to get more pertinent information/ coaching etc. A bit frustrated that I paid 2 months subscription and found few recipes, found the website hard to navigate, no real coaching, etc, but no problem... Just not for me. So I cancelled. I received my refund. All good. BUT THEN, after cancelling, I received another charge on my credit card. This time from "SculpNation", an affiliate company that I DID NOT SIGN UP FOR. There was probably something in the fine print that allows them to work interchangeably but I already cancelled.

Reply from V Shred2025-10-06

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.

Sales Guy Lied about My Plan

Well, my coach -- Crystal! -- is outstanding and has been by my side the entire journey, and I have worked hard to lose weight and gain muscle and confidence! BUT I was pissed to discover, quite by accident, Sept. 17, 2025, that the 12-month program I was encouraged to purchase is actually a 90-day program and then a nine-month maintenance plan. Maintenance??? I'm not ready!!! I have more to lose! And I tried three different times with three different staff members to resolve my issue! Nothing! They said they hated I "misunderstood." Puh-lease. Sales guy Aleksander Zane urged me to get the 12-month program. When I said I wasn't sure I could afford it, he offered the 90-day deal for only about $800 less. I decided to take the plunge and go with a year. Glad I did -- well, I was until I found out the workouts/accountability would end Oct.8, I believe. That's about 90 days in. Oh, I asked to speak to Vince about my success and about this issue, but they told me he was tied up with his own clients. Funny, I thought I was a client. And I had something positive to say, as well as to discuss the problem. Before you sign up and pay, you better really ask questions and do your research before giving VShred a dime! Otherwise, you're likely lose more than weight -- and end up losing support and access to what you were told you're paying for!

Reply from V Shred2025-10-05

Hey Robyn, We’re really sorry to hear about the confusion and frustration with your program setup. We truly appreciate you sharing your experience and the kind words about Coach Crystal. We’ve sent your feedback to the proper team, and they’ll be reaching out to you by email to follow up and help get this sorted out.

The worst experience ever

The worst experience ever. Month after month they charge your card even though you have cancelled everything..so stay away from them, they are impossible to get rid of!!!

Reply from V Shred2025-10-06

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.

DO NOT BE SCAMMED INTO A CUSTOMIZED V-SHRED PROGRAM

I am still struggling to obtain a refund for a customized V-Shred program, despite my persistent efforts. My journey began on September 1st, and by September 9th, I requested a refund, just eight days later. Since then, I have been in constant communication with a representative who has repeatedly claimed that they cannot itemize the services I received within those eight days, thus denying my refund. Instead, they offered a $2,500 refund from the original $5,000 I paid for the program. How could I have possibly used $2,500 worth of services in just eight days? I calculated the program cost at $96.15 per week over a year, but they insisted my math was incorrect, asserting that I used at least $500 worth of services initially. I would have considered paying this amount if they had agreed to refund the remaining $4,500. However, this option was never presented to me on September 9th. Now, they claim I have utilized even more services, despite my lack of participation in the program since I requested a refund just eight days in. During the early stages of our refund discussions, I was offered an accelerated program for $2,000, which was never mentioned when I initially inquired about the VIP program. As of October 1st, all deals are off the table, and they continue to insist that I have received additional services since September 9th. This company and its customized program are a scam. DO NOT BE FOOLED. V-Shred frequently touts their money-back guarantee across other products, leading one to believe there is an option to opt out if the program isn't suitable. Unfortunately, this is not the case with their customized programs, and this critical distinction is never mentioned during initial consultations with their numerous advisors and support staff. I feel deceived and am experiencing significant buyer's remorse.

Reply from V Shred2025-10-02

Hi Angela, We’re very sorry to hear about your experience and the frustration this has caused. We understand how important it is to feel supported. Our terms and conditions were presented upon enrollment which outlines our refund policies, but our team will review your case details right away. We want to ensure you get a fair resolution, and we’ll be continuing to reach out to you directly by email to continue working on this with you. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.

Unacceptable customer service

After dealing with weight, energy and other various issues, I tried Vshred out. At the same time, I started seeing a new doctor to try and address my health issues- after diagnosis my doctor is requiring me to strictly avoid processed foods. My doctor and I provided a letter to Vshred in hopes of a refund- thinking that a health-based company would understand that due to serious health concerns I needed to cancel. I paid $2,997, and after explaining my upsetting situation the customer service only offered to refund me $500. Vshred claims to have a 30-day money back guarantee- apparently that did not apply to my situation. I am so disappointed in Vshred and would not recommend to anyone who is not willing to lose their money. I am now out $2,500 on a product that I cannot use. What a waste of product and what an unsupportive 'health' based company.

Reply from V Shred2025-10-02

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.

Having to click and click and watch a…

Having to click and click and watch a video and to sell me something else became too much! I refused to open the app. I plan to review on my social platforms. This is a total scam!

Reply from V Shred2025-09-30

Hi there! We’re sorry to hear about your frustration. Our goal is to provide helpful content without overwhelming our users, and we truly appreciate your feedback. If you'd like, we’d be happy to assist you directly with the checkout process or share a direct link to our current offers. Please feel free to reach out to our team anytime at sculptnation.com/help, via email at [email protected], or through any of our official social media channels. We're here to help!

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