With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.
Written by the business, not verified by us.
Is V Shred legit?
V Shred (vshred.com) has a 2.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Refund, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Consumers frequently expressed major frustrations with the refund process, noting that return requests were often ignored, heavily delayed, or made unnecessarily complicated. People also described aggressive upselling tactics and complained that customer service inquiries regarding subscriptions went completely unanswered.
The minority of people were satisfied with the customer support team, explaining that staff members handled cancellations and resolved issues efficiently. Reviewers additionally praised helpful coaches who provided great encouragement and professional guidance throughout their programs. Some customers even received prompt refunds and experienced smooth resolutions when dealing with representatives.
Auto-generated from all reviews of this business. For reference only.
At first I had problems with some products not showing up and the order somehow fell to ship and there was confusion about three bottles showed up, but then I had another order for three more and after that did not show up, they fixed it and added another bottle I was very happy. It’s still in transit.
Reply from V Shred2025-11-20
Hey Jared! Thanks so much for your patience and for sticking with us through the mix-up. We’re really glad to hear everything got sorted out and you’re happy with the extra bottle! If you need anything else while your order is in transit, just give us a shout. We’ve got your back! 😊💪
Be Aware this is a scam! What they promise is NOT what you get…. From the beginning, it was expensive and then they tell you, you will have a personal trainer, dietitian, ect, ect. Come to find out you have to search for almost everything yourself on line. You get a meeting if you are lucky with a person, but have to make an appointment, which is kind of a joke. Now I paid for extra monthly meeting and didn’t use them. But I was informed today that i had to give them more money to activate the program that I already paid for. You are better off, finding a 1300 calorie diet to follow and your own exercise program to follow.. Because if you think they are going to follow you, you are badly mistaken. I was going to ask for my money back but oh wait, so sorry to late, my bad!!!!
Reply from V Shred2025-11-29
Hi there, we are really sorry to hear that you felt disappointed with your experience. We take feedback like this seriously because we want every customer to feel supported and confident in the program.
We requested your information through this platform so we could review your account and understand what happened, but we did not receive a response within the 3-day window and are unable to identify your purchase from the review alone.
If you are open to it, please reach out to us at [email protected]
using the email you used to sign up. We genuinely want to take a closer look, address any concerns you may have, and make sure you receive the help and guidance you were expecting.
We hope to hear from you so we can make this right.
I drink your protein shake dailyweigh110 lbs 69 yrs old clothes size o healthy as a horse I give your shake the credit
Sent from my iPhoneLinda Barbosa
Reply from V Shred2025-11-18
Hey Linda! Wow, thank you so much for sharing your story and love for our protein shake. We're thrilled to hear it’s been such a great part of your healthy lifestyle! Keep thriving and enjoying those shakes—we’re cheering you on every step of the way! 💪😊
Love the company and pruducts but they need to fix the cart to enable purchase of multiple producys in one session
Reply from V Shred2025-11-17
Hey! Thanks so much for the love and feedback. We’re really glad you’re enjoying our products! Totally hear you on the cart issue—we'll pass this to our team to investigate the issue. You can also reach out to support at https://vshred.com/contact. Appreciate your patience and support! 😊💪
Tannesha assisted me via Live Chat with such thorough professionalism and excellent customer service! This just goes to show what a top rate, first class business this is with individuals like this working for this company! I am extremely impressed and wouldn’t hesitate for a second to do further business should the need arise in the future. I will certainly be sure to tell everyone I know about the excellent customer service I received and to trust this company wholeheartedly. They stand behind every single word they say! Thank you!! Liane W. 11/15/2025
Reply from V Shred2025-11-16
Hi Liane! Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Tannesha provided you with top-notch service! It means the world to us to know we’ve earned your trust, and we’re always here whenever you need us. Thanks again for spreading the word—you're the best! 😊💪
Dear VShred Leadership Team,
I’m reaching out to share sincere feedback regarding the recent coach layoffs and how they were handled. I fully understand that business decisions and restructuring happen, but the manner in which this was carried out — sudden, with no warning or transition — was extremely disappointing and, in my opinion, deeply disrespectful to both coaches and clients.
Coaches and clients are the two pillars of VShred’s success. The rapport, trust, and consistency built between them are the foundation of client retention and results. Ending those relationships abruptly, without notice or communication, disregards that bond and undermines the client’s trust in the brand.
Many of my clients renewed directly because of the progress and relationship we built together — one even signed a 24-month renewal just last month. For them to suddenly be reassigned without explanation isn’t just inconsiderate; it’s damaging to their experience and to the company’s credibility.
I truly believe there’s a better way. Allowing coaches who are being phased out to continue working with their current clients — while pausing new assignments — would maintain client satisfaction and protect brand integrity without affecting the bottom line.
I’m not staying quiet about this — not out of resentment, but because it’s the right thing to do. I’ve been proud to represent VShred and to serve its clients with dedication and professionalism. But the way this process was handled shows a lack of care for the very people who make this business possible.
VShred can and should do better — for the sake of its coaches, its clients, and the values the brand claims to stand for. I hope you’ll take this feedback to heart and begin shaping a more respectful, transparent offboarding process going forward.
Respectfully,
SS
Former VShred Coach
Reply from V Shred2025-11-14
Thank you for sharing your feedback. At V Shred, we value both our clients and the coaches who support them, and we take all concerns seriously.
For security and privacy reasons, we follow a standard process when any contractor relationship ends. This includes promptly suspending system access, transitioning client access and ensuring their coaching continues. While transitions can feel sudden, this approach helps us protect client information and maintain consistent support.
We take very seriously the dedication of all individuals who have contributed to our coaching programs, and we continuously evaluate our processes to ensure we are operating in a way that best supports our clients and our team.
We appreciate the time you spent with V Shred and the effort you put into supporting your clients.
We wish you the best in your future endeavors.
Honestly, I was very skeptical at first. After two months taking test boost max I didn’t see any results and even wrote an email about my experience. I decided to order another 3 months and get burn 2.0 with it and that’s when the results started showing! From August to October I dropped about 10lbs of fat and really started seeing lean muscle. Burn has helped with my sweet cravings and I don’t over eat. I would definitely recommend stacking the two together if your goal is lean muscle.
Reply from V Shred2025-11-13
Thanks so much for sharing your experience and for giving the products another try. It’s great to hear your patience and consistency paid off. Test Boost Max and Burn 2.0 can complement each other really well when used with a solid fitness and nutrition routine, and your progress shows that. Dropping 10 lbs of fat and seeing lean muscle definition in just a couple of months is impressive! Burn 2.0 helping curb cravings and support better portion control is exactly how it’s designed to work. Keep up the hard work, you’re clearly on the right track.
Weekly food plans are useless if you can’t print them out. Also plan to be overwhelmed by the number of calls, texts, and emails… always trying to upsell you with something else.
Reply from V Shred2025-11-13
Hello Belinda!
We’re really sorry things felt overwhelming — that’s never our intention. You’ve been removed from all marketing emails, so you won’t get any more of those messages.
We also reached out to your coach to make sure you’re fully supported with your plan and staying on track with your goals. If you have any questions or need support, please reach out to us anytime at [email protected] or visit vshred.com/help for our live chat option. We’re also available on any of our social media platforms 24/7.
We want you to feel confident, supported, and excited about your journey. You’re not alone in this, and we’re here to help every step of the way!💪🏻
Great experience with the app. Love it. Too many emails when you are busy trying to keep on top of it
Reply from V Shred2025-11-12
So glad to hear you’re loving the app and finding it helpful! That’s awesome feedback. I totally get what you mean about the emails, they can pile up fast when you’re juggling everything else. The messages are meant to keep you on track and remind you of key steps, but you can always adjust your notification settings or focus on just the ones that help you most. Thanks for sticking with it and sharing your experience, sounds like you’re doing great!
Hey, we’re really sorry to hear that you felt hounded—that’s definitely not the experience we want for anyone. We truly appreciate your feedback and would love to make things right. If you're open to it, please DM us so we can better understand what happened and help out!
It was a process to get started, a lot of video to get through. Once you figure out how much your willing to purchase you can start. I have a coach that is very supportive and has been effective, responsive and helpful. All of it helped me get to my first 2 goals!
Reply from V Shred2025-11-09
Hey! Thanks so much for sharing your experience. We totally get that getting started can feel like a lot, but we're so happy to hear your coach has been supportive and that you’re hitting those goals. Keep up the awesome work—you’ve got this! If you ever need anything, we’re here for you. 💪😊
Had a big issue where my card got charged. When I called to inquire, they couldn’t find the order anywhere. Long story short, a supervisor got involved in the chat and they made it right. Can’t say the same for a lot of companies in this day and age…was very refreshing…and the products are TOP NOTCH…I will definitely be continuing to order them when my supply runs out! Thank you to supervisor Sarah!
Reply from V Shred2025-11-07
Hey! We're so glad we could help sort everything out for you. Thanks a ton for the kind words and for sticking with us — it means the world. Can't wait to keep supporting you on your fitness journey with our products! 💪😊
This product did not work for me, but the customer service when I asked for a refund was awesome! Quick response, sent me a QR code with a shipping label. Tracked my return along with me, and credited my CC the very day they received the unused bottles back. I say try it- it might work for you, and if it doesn’t you don’t have anything to lose. I wish all customer service departments were this awesome!!
Reply from V Shred2025-11-05
Thank you so much for sharing your experience! We’re sorry the product didn’t work out for you, but we’re thrilled to hear our customer service team made things easy and stress-free. It’s great to know the return process was smooth and efficient from start to finish — from the quick response and QR code shipping label to the same-day refund. We truly appreciate you encouraging others to give it a try, and we’ll continue working hard to provide the best support possible for every customer!
On February 18th, some joker named Jared called me, supposedly for a monthly consultation. This person proceeded to use "used car salesman" pressure tactics on me to try to make me purchase expensive workout training plans (that ranged over $1,300 to $3,000+) that were way outside my budget at the time (I was unemployed after recovering from a serious accident). And when I told him that I needed to discuss such high purchases with my wife, he insulted me, claiming that "A real man doesn't need to discuss such things with his wife." At that point I immediately cut off any further discussions about any possible purchases with this company and canceled all my subscriptions. These are the kind of people Vince has under his employ. Way to go V-Shred!👍
Reply from V Shred2025-11-04
We appreciate you sharing your feedback. We're very sorry to hear about your experience as this is not how we want anyone to feel. We'll address this internally to ensure our team always provides helpful consultations. Thanks again for your feedback and we wish you the best on your fitness journey.
When I already have a scheduled event, stop sending reminders that I have not signed up. Also I purchased the burn, nighttime burn and turmeric package and have been using them as directed for 3 weeks. I have not lost a single pound. I eat well, and work out almost daily. I will be asking for a full refund. When I did the 30 minuted scheduled evaluation, it was more like he was selling me more time with others rather than seriously evaluate me and give me advice. I am very dissappointed in my experience all around.
Reply from V Shred2025-11-02
Hi there, we’re really sorry to hear about your experience and appreciate your feedback. We want to make things right for you. Please DM us your order details so we can assist with your refund and address the reminder issue. Your satisfaction is important to us! 🙏
Dont do it!
The company is really bad, they sell you a program that's all fine, but then the try to keep selling you other program's. I bought 2 program's that were exactly the same (you get a meal plan and a coach) and they were running at the same time. I got the same coach and when I complained there was nothing they could do. I payed $ 441,18 for everything and I didn't lose a gram.
I was so upset about the 2 similar program's that I didn't trust the company anymore. The coach sent a automatic massage and if you don't respond they don't follow up or call, nothing. So the coach is useless if you don't have the motivation. It's a scam because a coach should help you not sent a automatic massage and then nothing.
Go to a different companie voor help or get a real life coach!! Dont wast your money 💰 you need it to get healthie.
They reacht out again as they said and offered me $41,85 back of the $441,18 I paid. Honestly it is to cry, but at this point I can only laugh about it. They sold me (one under pressure) two plans that are impossible to run concurrently and don't want to refund one. They will gift you 15% back 🤣!
Reply from V Shred2025-10-30
We appreciate you sharing your experience. We apologize for any issues experienced. Our representatives offered alternative solutions but no longer received engagement after 7/21/25. We will have a support representative reach back out to try to reengage communication and find an appropriate resolution. Thank you!
I had a bad experience. I called and cancelled and told them not to charge me and to refund my money back. They never did and still continued to charge me. So the money back guarantee is just a marketing hoax. I am still getting charged until now even after I called and emailed them twice. They claim they cannot find my account. How interesting, they can find my account to charge me but not to refund my money. How convenient!!?. I would not trust doing business with this seller!
Reply from V Shred2025-10-29
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.
V Shred has been absolutely ✨Amazing✨ since I began my experience with the company years ago. ✨👌🏾✨🙂✨👍🏾✨
Reply from V Shred2025-10-27
Hi Edward,
Thank you so much for your kind words and continued support! We're thrilled to be part of your journey.
Your satisfaction means the world to us!
Lulutox
metaboosting.com
smooche
Wellaray Coffee Booster
Sveltetraining
Elavate
Simple Life App
Lymphoria