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Construction & Manufacturing

WattCycle

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297 reviews

4.2297 reviews
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About WattCycle

Data updated
Website
wattcycle.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
271 reviews
Replies to negative
98% (42/43)
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About this business

WattCycle: Powering the Future, One Battery at a TimeWelcome to WattCycle, where innovation meets reliability in the dynamic world of energy storage solutions. At WattCycle, we are dedicated to crafting premium quality batteries that cater to a diverse range of applications, from camper vans to renewable energy systems and beyond.Founded on the principles of excellence and sustainability, WattCycle has quickly become a trusted name in the industry. Our mission is to revolutionize the way energy is stored and used, providing our customers with cutting-edge technology that is both efficient and environmentally friendly.Our Products:We specialize in advanced Lithium Iron Phosphate (LiFePO4) batteries, known for their superior performance, longevity, and safety. Whether you need a reliable power source for your RV, marine applications, or off-grid solar systems, WattCycle has the perfect solution. Our flagship products, such as the 12V 200Ah and 100Ah LiFePO4 batteries, are designed to meet the highest standards of quality and performance.Why Choose WattCycle?Unmatched Quality: Our batteries are built with Grade A+ cells, ensuring maximum efficiency and durability.Innovative Technology: We continually invest in research and development to bring you the latest advancements in battery technology.Customer-Centric Approach: Your satisfaction is our top priority. We offer exceptional customer service and comprehensive support to ensure you get the most out of our products.Sustainability: We are committed to reducing our environmental footprint by providing eco-friendly energy solutions.Our Vision:At WattCycle, we envision a world where clean, renewable energy is accessible to everyone. We strive to lead the industry in innovation, quality, and customer satisfaction, making a positive impact on the environment and society.Join the WattCycle family today and experience the difference that premium quality, reliable batteries can make. Together, we can power a brighter, more sustainable future.

Written by the business, not verified by us.

Is WattCycle legit?

WattCycle (wattcycle.com) has a 4.2 out of 5 rating on OK.one, based on 297 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and outstanding support team for resolving issues with remarkable speed, kindness, and constant professional care. People also highlight that the items delivered are remarkably high quality, highly reliable, and perform wonderfully across diverse household setups and outdoor adventures. However, some customers also noted minor inconveniences regarding slower daily email communication, delayed responses, and occasional product compatibility or inverter display challenges. A few consumers mentioned that specific technical components required additional troubleshooting, careful adjustments, or separate shipping arrangements upon initial arrival at their homes.

Auto-generated from all reviews of this business. For reference only.

What people say

Return & Refund with Erin

Erin was timely and helpful in trying to resolve my issue. I wanted to return their rack-battery and ecoflow adapter because my unit was not compatible. She was able to get me an alternative option where the company will send an upcoming adapter free of charge if I'm willing to wait.

Reply from WattCycle2026-08-25

Thank you for recognizing Erin, and we also greatly appreciate your approval of our after-sales solution! Your understanding and support mean a great deal to us.

Great customer service

Great customer service. I contacted WattCycle because part of my order had arrived and I was concerned about the battery delivery. Mihel responded quickly, explained that the battery and adapter cable had been shipped separately, and provided the tracking details straight away. Very helpful, friendly and reassuring service. Thanks again for the quick response and assistance!

Reply from WattCycle2026-08-25

Thank you for your appreciation of Mihel! Yes, when the warehouse receives an order containing two products, they are usually shipped separately to avoid exceeding weight limits. Thank you for your understanding and support!

Great service

I was very well supported throughout the entire process, from placing the order to delivery. Erin from customer support personally contacted me, kept me informed about the delivery process, and made sure I knew I could reach out to her if I had any questions. The service was excellent and very personal. And delivery was on time.

Reply from WattCycle2026-08-25

Thank you for your appreciation of Erin! Indeed, a people-centric approach has always been the core ethos of our brand. Our goal is to ensure every customer feels the warmth and peace of mind of being at home. Thank you very much for your recognition and support!

I had a small issue with my battery and…

I had a small issue with my battery and Erin was great to help out with it. I would only get one response a day, but at least she was consistent with getting back to me.

Reply from WattCycle2026-08-25

Thank you for your appreciation of Erin! Indeed, a people-centric approach has always been the core ethos of our brand. Our goal is to ensure every customer feels the warmth and peace of mind of being at home. Thank you very much for your recognition and support!

Great customer service

Great customer service! Quick and nice!

Reply from WattCycle2026-08-24

Thank you for your positive feedback and recognition! 😊 We are dedicated to providing attentive, professional service to every customer, ensuring you feel as comfortable and at ease as you would at home while using our products. Your satisfaction is the driving force behind our continuous efforts and progress! ❤️

Outstanding Customer Support!

I recently had a technical issue with my setup. Luckily the customer service from WattCycle is excellent! They went completely above and beyond to troubleshoot the problem and made sure everything was resolved smoothly. You can really tell they genuinely care about keeping their customers happy. Special thanks to Talia!

Reply from WattCycle2026-08-24

Thank you for recognizing our customer service team! We will pass your positive feedback on to Talia. At the same time, we conduct regular training for the team to ensure a consistent understanding of product information, service procedures, and relevant policies, thereby providing every customer with professional, accurate, and uniform service.

Top experience with the customer support…

My experience with the customer support is very very satisfying. I had a 100Ah mini with bluetooth that didn't want to recharge. The respons to my email was fast with options what could make it charge. Unfortunatly that did not solve the issue. So I did inform the customer support and there answser to replace the battery was prompt. They did send me a shipping label to ship it back. After shipping my "dead" battery i received within a week a new one. The communication with Lyra from the customer team was correct, to the point with a friendly personal touch. Therefore a big thank you to WattCycle. By the way, I am very happy with the performance of my 100Ah and 314Ah mini battery with bluetooth

Reply from WattCycle2026-08-24

Thank you for recognizing our customer service team! We will pass your positive feedback on to Lyra. At the same time, we conduct regular training for the team to ensure a consistent understanding of product information, service procedures, and relevant policies, thereby providing every customer with professional, accurate, and uniform service.

Jennifer with customer service was great

Jennifer with customer service quickly helped with the issues I was having with my trolling motor battery. After a couple of tests they sent me a return label to ship back. Overall for an online buying experience she was prompt at moving the process along in getting my replacement battery. Hopefully no issues with this one. Kudos to Jennifer for the whole process as it went smoothly and as quick as can be expected when communicating by email.

Reply from WattCycle2026-08-24

Thank you for recognizing our customer service team! We will pass your positive feedback on to Jennifer. At the same time, we conduct regular training for the team to ensure a consistent understanding of product information, service procedures, and relevant policies, thereby providing every customer with professional, accurate, and uniform service.

I've purchased several items for them…

I've purchased several items for them and they sell nothing but the best Batteries, Solar batteries for storage and just about anything a person would want or need. They have the Best customer service that really cares about every customer and they will help you with any questions you have. Very fast shipping and the Best customer service!! I will be buying all of my stuff from them from now on!!

Reply from WattCycle2026-08-21

Thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ Your appreciation is the greatest encouragement and support for us! We will continue to work hard to provide you with even better products and services. Thanks again for your support! ❤️

Erin He is an excellent seller and also… explains why clarity

Erin He is an excellent seller and also when it comes to explaining everything related to the product my opinion is excellent with a 5-star rating thank you Erin

Reply from WattCycle2026-08-24

Thank you for recognizing our customer service team! We will pass your positive feedback on to Erin. At the same time, we conduct regular training for the team to ensure a consistent understanding of product information, service procedures, and relevant policies, thereby providing every customer with professional, accurate, and uniform service.

Customer service was very responsive

Customer service was very responsive. When my battery would not take a charge, they offered suggestions for me to try and upon these not failing, they immediately sent out a brand new battery. All of my questions were answered and I am very happy with how things worked out. The battery and app work perfectly. WattCycle is an excellent choice for a quality battery at a great price.

Reply from WattCycle2026-08-24

Thank you for your positive feedback and recognition! 😊 We are dedicated to providing attentive, professional service to every customer, ensuring you feel as comfortable and at ease as you would at home while using our products. Your satisfaction is the driving force behind our continuous efforts and progress! ❤️

Jennifer responded to me multiple times…

Jennifer responded to me multiple times with my recurring problem with my battery overcharging and together, we figured it out. Thank You Jennifer and thank you watts cycle.

Reply from WattCycle2026-08-24

Thank you for your positive feedback regarding our customer service team! We will certainly pass your compliments on to Jennifer. At the same time, we conduct regular training to ensure our team maintains a consistent understanding of product information, service procedures, and relevant policies, thereby providing every customer with professional, accurate, and uniform service.

Fantastic experience with WattCycle!

Fantastic experience with WattCycle! Thank you, Erin, for all your help in making a very big purchase very easy. Without your assistance we would have just walked away and maybe done it another day. Again, Thank you Erin.

Reply from WattCycle2026-08-24

Thank you for recognizing our customer service team! We will pass your positive feedback on to Erin. At the same time, we conduct regular training for the team to ensure a consistent understanding of product information, service procedures, and relevant policies, thereby providing every customer with professional, accurate, and uniform service.

Outstanding customer service...had a…

Outstanding customer service...had a battery shut down and couldn't restart in the first year...they Warranted it..shipped me a new one that same week.. Highly recommend!!

Reply from WattCycle2026-08-20

Thank you for recognizing our customer service team! We are committed to providing professional, high-quality, and efficient service, and we take every customer's needs seriously. We truly appreciate your support and positive feedback—it serves as a tremendous source of encouragement for us! ❤️

Purchased 4 Wattcycle 12V 314Ah…

Purchased 4 Wattcycle 12V 314Ah batteries in May 2026 to power my off-grid cottage for over 15KW of storage. they are paired with 4x450 solar panels and outback inverter and charge controller. To date, I am very pleased with their performance as they consistently run the cottage (refrigerator, water pump, air conditioner, air fryer, lights etc.) very well only consuming 20-30% capacity per day with the batteries fully charging to 100% next day with modest sun. A 3-4 week shipping delay is the only reason for not 5 stars, however their customer service was responsive throughout this period. I would certainly use again.

Reply from WattCycle2026-08-20

Thank you very much for recognizing our customer service team, and for your positive feedback and support! ❤️ We take logistics and delivery matters very seriously and are continuously optimizing our shipping processes. We have also shared your feedback with our logistics department to help us further improve delivery efficiency and the overall service experience. Thank you again for your understanding and support!

Mihel has been exceptional in his…

Mihel has been exceptional in his approach and support of the issues I have had with Watt Cycle batteries . Initially purchased 2 / 314 Smart Mini Lithium batteries and connected in parallel in my camper. After 12 months the first one failed. Mihel sorted it all out painlessly. After the first was replaced the original 2nd battery died Or the BMS said it was dead and I had to go through the whole process again, Their use of Allied Express to rural clients leaves a lot to be desired BUT after many back and forth emails it appears to be resolved and the 2nd replacement is on its way. The only contact I have had is through email with Mihel and that contact and support has been 100% We will see how long the new batteries go for. Thank you. AA Hamilton Vic

Reply from WattCycle2026-08-20

Thank you very much for recognizing our customer service team and for your positive feedback and support! ❤️ We take the issue of logistics and delivery to remote areas very seriously and are continuously optimizing our shipping solutions. We have also shared your feedback with our logistics department, as we aim to further improve delivery efficiency and the service experience for these regions. Thank you again for your understanding and support!

Had a battery quit working on me and…

Had a battery quit working on me and they helped to diagnose. And when that didn’t work they replaced it very pleased with the customer service

Reply from WattCycle2026-08-19

Thank you so much for your positive review and support! ❤️ Your appreciation is what drives us to keep improving. We are delighted that you enjoy our products, and we will continue working hard to provide you with even better products and services. Wishing you all the best!

Erin made everything seemless

Erin made everything seemless. very comunicative and informative. kept me up to date on my order thruout the process. very helpful.

Reply from WattCycle2026-08-19

Thank you so much for your positive review and support! ❤️ Your appreciation is what drives us to keep improving. We are delighted that you enjoy our products, and we will continue working hard to provide you with even better products and services. Wishing you all the best!

Everything is great.

Everything is great. After delivery company lost my package wattcycle sent a new one. Comunication with support was excelent. I would recomend them to everybody. Alen D.

Reply from WattCycle2026-08-19

Thank you so much for your positive feedback and support! ❤️ We sincerely apologize for the poor experience caused by the shipping process. We are especially grateful that, despite the delivery issues, you were still willing to leave a positive review and show such understanding; your tolerance and support mean the world to us. We will continue to work hard to improve our services and keep a close eye on the shipping experience, hoping to provide you with an even better shopping experience in the future! Thank you again for your understanding and support! 🙏

The 100ah underseat battery broke down…

The 100ah underseat battery broke down after 6 months use but the warranty reclamation worked out without a hitch Paid return package and new battery arrived promptly.

Reply from WattCycle2026-08-19

Thank you so much for your positive review and support! ❤️ Your appreciation is what drives us to keep improving. We are delighted that you enjoy our products, and we will continue working hard to provide you with even better products and services. Wishing you all the best!

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