WattCycle: Powering the Future, One Battery at a TimeWelcome to WattCycle, where innovation meets reliability in the dynamic world of energy storage solutions. At WattCycle, we are dedicated to crafting premium quality batteries that cater to a diverse range of applications, from camper vans to renewable energy systems and beyond.Founded on the principles of excellence and sustainability, WattCycle has quickly become a trusted name in the industry. Our mission is to revolutionize the way energy is stored and used, providing our customers with cutting-edge technology that is both efficient and environmentally friendly.Our Products:We specialize in advanced Lithium Iron Phosphate (LiFePO4) batteries, known for their superior performance, longevity, and safety. Whether you need a reliable power source for your RV, marine applications, or off-grid solar systems, WattCycle has the perfect solution. Our flagship products, such as the 12V 200Ah and 100Ah LiFePO4 batteries, are designed to meet the highest standards of quality and performance.Why Choose WattCycle?Unmatched Quality: Our batteries are built with Grade A+ cells, ensuring maximum efficiency and durability.Innovative Technology: We continually invest in research and development to bring you the latest advancements in battery technology.Customer-Centric Approach: Your satisfaction is our top priority. We offer exceptional customer service and comprehensive support to ensure you get the most out of our products.Sustainability: We are committed to reducing our environmental footprint by providing eco-friendly energy solutions.Our Vision:At WattCycle, we envision a world where clean, renewable energy is accessible to everyone. We strive to lead the industry in innovation, quality, and customer satisfaction, making a positive impact on the environment and society.Join the WattCycle family today and experience the difference that premium quality, reliable batteries can make. Together, we can power a brighter, more sustainable future.
Written by the business, not verified by us.
Is WattCycle legit?
WattCycle (wattcycle.com) has a 4.2 out of 5 rating on OK.one, based on 297 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and outstanding support team for resolving issues with remarkable speed, kindness, and constant professional care. People also highlight that the items delivered are remarkably high quality, highly reliable, and perform wonderfully across diverse household setups and outdoor adventures.
However, some customers also noted minor inconveniences regarding slower daily email communication, delayed responses, and occasional product compatibility or inverter display challenges. A few consumers mentioned that specific technical components required additional troubleshooting, careful adjustments, or separate shipping arrangements upon initial arrival at their homes.
Auto-generated from all reviews of this business. For reference only.
Company sends out defective product and then expect you to keep itY a slight discount, if you do not take this discount, and decide to return itt excuses for at least two months and then you have to weight . At least another month to two months to get a refund or replacement. Their Customer services horrible. You cannot speak with someone directly. You must send email back-and-forth and usually we 48 to 36 hours to get a response and generally it’ll be the same response. You got the first time because they don’t read their emails or track the thread to the conversation that’s been going on.
Reply from WattCycle2026-06-12
Hello, we apologize for the inconvenience. We are currently unable to locate your order based on the available information. Please provide your order number or the email address you used to make the purchase. We will forward this to our after-sales team as soon as possible and arrange for someone to contact you to handle any issues. Thank you for your understanding and cooperation.
Good service, i had some questions about the battery and the answered quite fast.
Reply from WattCycle2026-06-12
Thank you for your positive review and recognition! Your support is our motivation to continuously improve, and we will continue to strive to provide you with better service. Thank you again for your support!
Customer service was prompt as described in the help information.
My battery didn’t last 1 week, and now it’s unusable.
Original purchase delivery was fast, like 3 days. This replacement looks like about 10 days, not sure why it’s longer ?
I would think that since my new battery failed, they would want to help me asap ?
Hopefully the original was a lemon, and whatever it happens.
Not sure i can give a very accurate review at this point, as i don’t even have a battery at this current time, gotta wait another week to get it.
Reply from WattCycle2026-06-12
Hello, we have contacted our after-sales customer service to inquire about the progress of your after-sales service and will expedite the process to resolve the issue for you. Thank you for your recognition and understanding of our service. We will continue to monitor the progress and strive to provide you with better service. Thank you for your support.
This company engages in bait-and-switch scams to companies, by first offering them a promotional price in an email, and when you get the price, this offer is OVER the retail price on their website.
And on their website they have "offers" which have been running so long that it's in reality their permanent price. A practice that's not in accordance with european marketing laws. I brought this to their attention, but they haven't done anything about it.
Unserious company, with doesn't seem to have any problems trying to scamming you.
Regarding the reply from Wattcycle: This seems to be an auto generated reply and it's not relevant to the experience I had. This just goes to show what level of customer service you can expect from this company. After this reply I would like to change me reply to 0 stars...
Reply from WattCycle2026-06-07
Hello,
Thank you for your feedback.
Regarding the discount code, newly registered users usually receive a unique discount code. Did you use the relevant discount when you placed your order?
Additionally, regarding your statement that "after receiving the goods, I discovered the price was higher than the retail price on the website, and this was used to deceive other companies," we need to further verify this information. Please provide your order number so we can check the specific order details and conduct an investigation.
We have also contacted you via Live Chat. Please reply directly in Live Chat, and we will assist you as soon as possible.
Thank you for your cooperation, and we look forward to your reply.
I would like the review to be based on the quality of WattCycle batteries. I ordered one (directly from their website, order #WTCA2435) and paid in full over a month ago (even paid for protected shipping).
When the battery couldn't be shipped (sold out, despite taking my money), they offered a $20 discount with shipping to be on June 1st.
Now that June 1st has come and gone, WattCycle is completely non-responsive to any of the indicated communication methods. These include: email, phone, WhatsApp, Facebook Messenger, website chat feature. I've tried each one, several times.
So this review is based on lack of communication and zero customer service availability. My next step will be to contact my credit card company and dispute the charge.
Reply from WattCycle2026-06-04
Our after-sales team has already provided a solution for your case.
We have also reviewed the communication history and can confirm that our team has been responding in a timely manner throughout the process. As we are located in different time zones, there may occasionally be some delays in our replies, and we appreciate your understanding.
At this point, please reply directly to the email from our after-sales team and let us know which proposed solution you would like to proceed with. Once we receive your confirmation, we will continue assisting you as quickly as possible.
Thank you for your cooperation and understanding.
Internal Loosening / Poor Internal Fixturing: Shaking a new battery produces abnormal noises, indicating that the internal cells or the Battery Management System (BMS) are not securely fastened. This poses a potential safety hazard.
Exaggerated Specifications / Performance Not Meeting Claims:
Measured internal resistance is excessively high.
Actual capacity does not meet the rated capacity.
In extreme cases, batteries arrive dead (0V), rendering them immediately unusable (DOA - Dead On Arrival).
BMS (Battery Management System) Malfunction / Firmware Issues: Specifically in models like the 12V 314Ah, common problems include:
Parallel Connection Asynchronization: Batteries do not balance or work together correctly when connected in parallel.
SOC (State of Charge) Display Fluctuation/Jumping: The battery's reported charge percentage is unstable or inaccurate.
Reply from WattCycle2026-06-02
We sincerely apologize for the unpleasant shopping experience. We value your feedback and hope to resolve the issue for you as soon as possible.
Upon verification, we are currently unable to find your order information. Could you please tell us which platform or channel you placed the order through? Please provide your order number or relevant purchase information so we can further verify the situation.
Upon receiving your information, we will follow up immediately and provide you with appropriate after-sales service. Thank you for your understanding and cooperation.
We wish you a pleasant life!
Problem with one battery but they replaced it so I am happy.
I ordered (2) 100ah Group24 batteries and when I received them one worked great but the other one would not accept a charge or power any 12 volt device even though it showed a 13.26 volt charge with no load. As soon as something was connected to it the voltage dropped to less than 1 volt. It took some time working with customer service to take care of the issue but they did send me out a new battery that worked just fine. So in the end I am happy with the batteries and so far they have been working great in my RV.
Reply from WattCycle2026-05-02
Thank you for your recognition of our after-sales service! We also greatly appreciate your valuable feedback and support for improving our products, which is of great significance to us. We will continue to optimize our products and services, and look forward to bringing you a better experience!
Thank you for your feedback. Since a new customer service representative handled your case, there may have been some shortcomings in our communication. We ask for your understanding.
At the same time, we highly value and welcome suggestions from all sides, as they greatly help us continuously optimize our products and improve our brand services. Regarding the reviews, we always adhere to the principle of honesty and transparency. Both positive and negative reviews are posted voluntarily by customers; we do not proactively ask customers to delete negative reviews, so you can see that some negative reviews are still retained on the platform.
Additionally, according to the logistics information, your new package has been signed for. If you have not actually received the package, please reply to this email directly to contact me, and we will verify and process it for you as soon as possible.
Thank you for your understanding and support!
I only give 1 star because nothing lower is available.
Just to start the CS with this company is abhorrent, they only are available via email (all calls go to VM).
I placed an order for 2 x WattCycle 16kWh 48V 314Ah Wall-Mount Bluetooth LiFePO4, was so looking forward to getting these batteries.
Their website says:
Shipping time:
The time frame of an order delivery is divided into two parts:
Processing time: 1-2 business days
Shipping time: 2-5 business days
The shipping will delay for some objective or
uncontrolled reasons. We will notice our customer
ahead for delays.
After a week I had to reach out to them to get the status of my order (strike 1)
Tried to call (several times at different times of the day) ALWAYS goes to VM. Got a response asking if I would be home for the next 10 days and they would have to have the shipper contact me (which was fine) but then later that day I get an similar email stating they needed me to contact them (WattCycle about shipping info for my order) When I questioned they claimed duplicate email from batch processing and the shipper would contact me about delivery (and now it has been 4 days) no contact (STRIKE 2)
So now I have to wait to see how they will respond (realizing we are dealing with a multi-thousand dollar order).
****SO BUYER BEWARE, MAYBE IT IS A ONE OFF, BUT CAVEAT EMPTOR******
Reply from WattCycle2026-04-22
Hello!
Regarding your order, we would like to explain that due to the large size of the batteries, delivery requires a truck. Therefore, we contacted you earlier to confirm the delivery arrangements.
Additionally, you may have received two duplicate emails. This was due to an error by our customer service intern. We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.
It's important to note that the truck delivery process differs from the regular delivery process. We will provide a clearer explanation on our website in the future to prevent similar situations from occurring.
Currently, if the logistics provider can contact a truck driver today, the driver will accept the order and arrange subsequent delivery within 48 hours.
If you have any questions or need further assistance, please feel free to contact us.
Thank you for your understanding and support!
I bought this Wattcycle LiFePO4 battery less than a year ago and the BMS has completely failed. The battery is now reading 0.01V, which is a critical over-discharge state. According to battery safety standards, a lithium battery at this level is a fire and hazmat risk because internal damage can cause thermal runaway if a charge is attempted.
Despite this dangerous failure, Wattcycle refuses to honor their 5-year warranty, and Amazon will not assist because they legally cannot accept a defective lithium battery for return. Neither company is taking responsibility for a hazardous product they sold. I am now stuck with a dangerous piece of electronic waste. Do not buy.
Reply from WattCycle2026-04-07
We have forwarded your situation to the Amazon store, and they will follow up as soon as possible. If you have not received a satisfactory solution within 7 days, please feel free to contact us here, and we will continue to follow up for you. Thank you for your patience and understanding!
At the beginning it was far from ideal my new battery arrived. I excitedly opened it and proceeded to read instructions and get it connected to Bluetooth and charged. My troubles began, I could not switch on battery or connect Bluetooth. I was able to fully charge it, thinking that might be the problem. It was at this time I started emailing WattCycle after several emails and a couple of weeks I now have a new battery and it appears to be performing Ok at the moment. When it’s fully charged I’ll connect it to my Golf Cart and everything should be plain sailing. Fingers crossed 🤞🏻 Don’t get me wrong, it appears to be a good unit. I’ll add another review after running my Golf Cart
Lindsay
Reply from WattCycle2026-03-31
Thank you so much for your positive review! We also especially appreciate your cooperation throughout the after-sales process. It was your understanding and support that made the entire process so smooth. We look forward to serving you again in the future!
no charger
Full charge for kit
And no answer when I’ll get charger
Reply from WattCycle2026-03-04
We sincerely apologize for the inconvenience caused by not being able to notify you in time due to the charger being out of stock.
We have already processed a refund for the charger; please check your account for updates.
We apologize for the long wait and thank you for your understanding and patience. We will continue to follow up on your case if you have any further questions.
Service group made several recommendations to resolve the issue. This didn't resolve the problem a replacement battery was sent (no cost). The replacement battery works flawlessly. Service group was a pleasure to work with.
Reply from WattCycle2026-03-03
Thank you so much for your positive review and recognition! We are delighted that you are satisfied with our product. We will continue to strive to provide you with even better products and services. Please feel free to contact us anytime!
I bought four batteries. two were delivered dead wont take a charge. the other two are waiting on availability as they are" like new "support only responded with waiting on stock. It has been three weeks of leaving messages on support line with one call back and two messages all having to do with avalibility I have left many messages. Additional they got in touch yesterday let you know how it turns out Wattscycle did a good job at fixing the issues I had with the batteries. Customer support was slow to reply but they did and now I am happy with the way it was resolved.Batteries working good
Reply from WattCycle2026-02-25
Dear customer,
We sincerely apologize for the long wait caused by the stock shortage, which has resulted in a poor experience.
We have already instructed our after-sales team to contact you and resolve the issue as soon as possible.
Thank you for your support and understanding, and we sincerely hope you can give our brand another chance.
If you have any questions, please feel free to contact us.
They was so good with me I have suport for them always and they send me another batey
Reply from WattCycle2026-02-19
Thank you for your positive review!
To help us improve our service, please provide your order number or send us a screenshot of it in your email so we can trace the source of the problem.
We will forward your feedback to the relevant departments for improvement.
Thank you again for your support!
I did my research so I ordered a 200 ah lithium batterie. BUT unfortunately it was not on stock.
So I have to go for another 200 ah batterie. I got the refund . The supportcontact was very good !!
Reply from WattCycle2026-02-18
Thank you so much for your positive review — we truly appreciate your support!
The new stock is expected to arrive at the end of February, and our responsible customer service team has already informed you via email. Please kindly check your inbox.
As it is currently the Chinese New Year holiday, all of us at Wattcycle would like to send you our warmest wishes:
May the new year hold you gently, and may your road be lined with blossoms. 🌸✨
Thank you again for your trust and support!
The “like new” I bought arrived with the lid not attached to body. Wattcycle offered me the opportunity to return the battery or keep and fix myself with a significant discount refund off the purchase price. I accepted the discount and kept the battery. I received the refund within three days which I consider exceptional. I reattached the lid using a method as recommended by other owners. I am happy with my experience with Wattcycle and especially with the assistance I received from Coco! She is knowledgeable, friendly and a pleasure to work with.
Reply from WattCycle2026-02-15
Thank you so much for your positive review and support! Your recognition is our motivation to keep improving.
We will continue to work hard to improve the quality of our products and services, hoping that our batteries can stably and efficiently provide you with power and light, accompanying you on every journey.
Thank you again for your trust, and we wish you a happy life!
The batteries are fine, but the “Shipping Protection” is deceptive — we added it to our order bc it said “free returns” in the description of Shipping Protection, so we thought they would cover returns within the return period. But when we reached out about returning, they said we would have to cover the freight costs, which would be very high. They did tell me they will put in a request with the insurance company that deals with returns, but they seemed sketch. Ultimately, returns seem like they would be expensive and chaotic. So just make sure to double check dimensions etc of the product so you don’t have to return it.
Reply from WattCycle2026-02-12
Hello,
We have already contacted you by email to explain the relevant terms and conditions regarding the shipping insurance.
Please kindly check your inbox and reply at your convenience so we can proceed accordingly.
Thanks
I am very pleased with my 100Ah Wattcycle’s. I did have two have BMS issues but WattCycle did replace the batteries. The only complaint (besides the failure) is that communication with customer service could improve. It took several communications over several days before my problem was understood and proper solutions were offered. Possibly a language barrier, possibly AI communications? I will be purchasing Wattcycle’s for my future needs.
Reply from WattCycle2026-01-27
Thank you for your valuable feedback regarding the speed of our brand's service.
We have forwarded your comments to our customer service department and have instructed relevant personnel to further enhance their professionalism and service response times.
We appreciate your suggestions and support once again.
I've ordered a battery (order number #WTUA1248), and they sent it to the incorrect city. Instead of Cherkasy, they sent to Chernihiv. Maybe for them it's the same. I've asked for support, but they said it's OK.
Then, after the second letter, they investigated the issue and helped me. It seems it was a career mistake, but WattCycle's first reply was incorrect. So 4 stars
Reply from WattCycle2026-01-20
Hello, thank you for your feedback.
Please provide your order number so our after-sales team can contact you directly and assist you.
Thank you for your cooperation!
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