Everything has been easy!
Everything has been easy! Scott heck and Katelynn baker have been great
About Wholesale Payments
Data updated- Website
- wholesalepayments.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/13)
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About this business
Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.
Written by the business, not verified by us.Is Wholesale Payments legit?
Wholesale Payments (wholesalepayments.com) has a 4.5 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Business Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company regarding their overall service. Customers frequently praise the helpful, professional staff and dedicated support agents for providing quick and effective solutions to technical problems. People note that representatives are consistently polite, highly knowledgeable, and always ready to answer questions in a timely manner. However, some reviewers were not happy with unexpected payment adjustments, unfulfilled sales commitments, and unexpected fee collections. A few consumers also mentioned frustrating delays in receiving deposited funds and unresolved financial disputes. Reviewers additionally reported experiencing difficulties when trying to communicate with representatives to resolve these account problems.
Auto-generated from all reviews of this business. For reference only.What people say
Outstanding customer service
Outstanding customer service, we had trouble logging into our portal and Jordan Vandiver provided exceptional service and provided more information than requested. We appreciate the extra effort. Thank you!
Absolute Liars
Absolute Liars, don't fall in the sales trap where they claim- no card processing fees, no monthly subscription fees, no charges from the company. but fact of the matter is if you take a Clover POS from them you might land up paying hundreds of dolors every month and an exorbitant card processing fees too. cherry on the cake is that if you tell them to terminate the contract they will charge you a minimum of couple thousand dollors before terminating the contract. on top of it you even have to return the POS machine to them. So you paid thousands and POS Machine is still theirs. Great Deal.Its't it?
Nice customer service.
I had the pleasure of speaking with…
I had the pleasure of speaking with Tabitha Brantley from Wholesale Payment, and I couldn't be happier with the service I received. She was incredibly professional, patient, knowledgeable, and went above and beyond to help me with everything I needed. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free.
Tabitha with Whole Payments was…
Tabitha with Whole Payments was absolutely amazing! She truly listened to my situation and was so sincere and understanding. You could tell she genuinely wanted to help me through what I was going through. Her kindness, compassion, and willingness to help made such a difference. I’m very grateful for the excellent customer service she provided!
Good customer service is hard to find.
Adriana was very knowledgeable and had quick answers for me that helped me to look at my statements. She also was able to help with some technical stuff.
Tabitha was a pleasure to work with.
Tabitha was a pleas
Terrible people to do business with
I am extremely disappointed with my experience with Wholesale Payments. My business had an account with them, and after our relationship ended, I found myself dealing with a collection account that was reported to the credit bureaus. Despite my efforts to resolve the issue, I ultimately paid the balance in full simply to protect my personal credit and move forward. As a small business owner, I believe companies should work with their customers to resolve disputes fairly and professionally. Instead, I felt that protecting my credit left me with little choice but to pay the balance. The financial amount wasn't the biggest issue—it was the way the situation was handled and the impact it had on my personal credit. I encourage other business owners to read the contract carefully, understand all cancellation terms and fees, and document every communication. My experience was frustrating, and I hope others have a better one than I did. "Although I paid the balance in full, I am still waiting for confirmation that the credit reporting has been updated."
Great customer service
Jordan was amazing and came out on the…
Jordan was amazing and came out on the weekend to help us with some book keeping discrepancies. Leigh has carried us from the beginning, too.
Proud owner of Chicago2Charlotte LLC
Proud owner of Chicago2Charlotte LLC, Veronica Campos was extremely helpful in assisting me with all my needs, making my processing experience all the more easy flowing.
Thank you Tabitha
Thank you Tabitha, for providing truly exceptional service. In a time when it seems increasingly difficult to find knowledgeable, personable, and genuinely helpful customer service, Tabitha was a breath of fresh air. She took the time to listen carefully, understand the issue I was experiencing, and made me feel like my concerns genuinely mattered. Rather than rushing through the conversation, she patiently worked through the problem, explained everything clearly, and resolved the issue quickly and professionally. What impressed me most was that she didn't stop there. She followed up afterward to confirm that everything had been completed and that I was satisfied with the resolution. That level of care and accountability is becoming increasingly rare, and it speaks volumes about both her professionalism and your company's commitment to customer service. Please pass along my sincere appreciation to Tabitha. She represents your company exceptionally well, and because of employees like her, I'll happily continue doing business with your organization and recommending it to others. Thank you for continuing to invest in real, human customer service. It truly makes a difference.
Jordan did such a great job explaining…
Jordan did such a great job explaining everything to me about my merchant account! Great customer service
elperuanojctireservice kiersten young…
elperuanojctireservice kiersten young was very help she was very nice ..
Wholesale Payments has made it possible…
Wholesale Payments has made it possible for Schuler Services to accept payments for easily from our clients, allowing them to have more options to afford our services, thank you Veronica Campos for your very polite diligence helping make it possible.
Absolute worst experience we've ever…
Absolute worst experience we've ever encountered with customer service and overall experience. We started this process in October 2025, and was promised certain features that never happened and cancelled but are still getting charges. Customer service says they have no notations on our account and no history of our cancellation form that was time stamped. Our rep was no help at all and acted like he was not impressed with the company either. 0/5 if I could rank. Would love a refund for the wasted 10 months of time and money spent dealing with this company.
The service is outstanding and I look…
The service is outstanding and I look forward to work with them
I m using them And its great
I m using them And its great Everyday we get money and customer care are great Zabardast
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