Fast shipping!
Order was shipped quickly and when it arrived the contents of the package were in great order.
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Written by the business, not verified by us.Wig Outlet (wigoutlet.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the incredible financial value, mentioning that they can purchase wonderful alternative hair pieces at very reasonable and highly competitive market prices. Buyers also express deep satisfaction with the rapid delivery times and the securely packaged items that always arrive in wonderful condition. Some reviewers were not happy with occasional quality control issues, explaining that a few products felt worn, dirty, or damaged upon arrival. A few consumers additionally pointed out frustrating challenges regarding color accuracy and the notable complexities involved in finding exact shades or managing returns.
Auto-generated from all reviews of this business. For reference only.Order was shipped quickly and when it arrived the contents of the package were in great order.
WigOutlet often has the best price available online and they ship the wigs quickly and in sturdy boxes which I appreciate.
I am able to try wigs and find what is right for me hassle free. Returns are fairly easy.
Wigs came in great packing and were beautiful had to return one as it didn’t look good on me and the return was easy and speedy
Found the wig i really wanted Celine, color Mousse cake at a great price, even better with additional percentage off,only took a few days to receive. I have gotten wigs here before, always happy.
3rd wig from wig outlet. They ar we great quick shipping great pricing and first quality products
Easy website ordering process, speedy delivery, great prices and easy returns/exchanges.
The entire top of the wig is matted. Very unhappy with wig. The other wigs I purchased from you are fine. The top of this wig looks like a Brillo pad.
Renee, We're sorry to hear this wig did not meet your expectations. This is certainly not the experience we want for our customers. We'd appreciate the opportunity to look into this further. Please contact our Client Care Team with your order number and photos of the matted area so we can review the issue and determine the best way to assist you.
I've ordered a few wigs from Wig Outlet and have had a consistently good experience, starting with their easy-to-navigate website. My order arrives quickly, but most importantly the wigs look brand new and their prices are hard to beat. They do an excellent job with packaging and shipping. I have already recommended Wig Outlet to friends!
I have confidence that when I order a wig from wig outlet it will get here in a timely manner and it's just what I want. I've ordered a few things from them and have been very happy with my purchases.
Good inventory. Many choices in styles and colors. Competitive pricing. Fast shipping and responsive customer service. Have bought from them before and will again.
I would be very cautious about ordering from WigOutlet.com. The wig I received arrived with the lace already cut, which meant it was not in new, original condition. The color also wasn't a good match for me, so I initiated a return and shipped it back within 48 hours of receiving it. My refund was denied because the company claimed the lace had been cut. However, I did not cut the lace, it arrived that way. It appears they accepted a previous return without properly inspecting it and then resold the wig to me. To make matters worse, customer service has ignored my numerous emails attempting to resolve the issue. Instead of addressing my concerns, they simply denied my refund. I've ordered many wigs from Wigs.com (sister site) and have successfully returned items when needed without any issues, so this experience was very disappointing. If this matter is not resolved, I will be disputing the charge with my credit card company. Based on my experience, I cannot recommend WigOutlet.com due to the poor customer service and lack of accountability. Edit to respond to their comment: That is very disappointing, especially considering I emailed customer service four separate times without receiving a response. The only reply I received was after I posted here. The wig has now been returned to me, but I do not want it. It arrived damaged, and the color is nothing like what I expected. I have already disputed the charge with my credit card company, and I will be sending the wig back once again. I am extremely dissatisfied with how this situation has been handled and expected much better customer service.
Thank you for sharing your feedback. We're sorry to hear about your experience. After carefully reviewing your case, we're unable to offer any further resolution. Because the item was returned without the issue being reported beforehand, we were not given the opportunity to investigate or document the concern prior to its return. Every WigOutlet item is inspected before being listed for sale, and we take quality concerns seriously. Had we been notified before the return was sent, we would have been able to review the matter more thoroughly while the order was still active. We understand this is not the outcome you were hoping for, and we appreciate you taking the time to share your concerns. If you have any questions about a future order, our team will be happy to assist. – Beauty & Hair Client Care Team
Delivered very quickly. Prices were very competitive.
I am a newbie to wearing wigs and it has been a learning process but Wig Outlet was fantastic. I bought an Ellen Wille wig that was on sale and they sent it out fast and I had it in 3 or 4 days from placing the order. I would definitely order from them again.
The delivery time is excellent. The hair although synthetic feels real. No one can tell it's not my real hair.
Being new to wigs, Wig Outlet made it easy. Answered my questions, accepted returns, and then helped me confidently choose correctly. Will definitely be purchasing from them again.
I got the wig I ordered in 2 days which was faster than expected. It was in perfect condition. Ariana was very helpful on the phone when I was deciding what to order when I called in. The price was excellent. I could never have afforded that wig (Lia II by Ellen Wille) at regular price.
The pricing and the product line available are absolutely fantastic. The people with whom I have spoken are extremely knowledgeable and kind (a very underrated word in this society), and I appreciate the speed of delivery.
202 reviews matching