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Beauty & Well-being

Wig Outlet

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202 reviews

4.7202 reviews
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About Wig Outlet

Data updated
Website
wigoutlet.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (11/11)
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About this business

SAVE Up To 70% on Name Brand Wigs and Hairpieces. New Inventory Added Daily! FREE Shipping over $99

Written by the business, not verified by us.

Is Wig Outlet legit?

Wig Outlet (wigoutlet.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the incredible financial value, mentioning that they can purchase wonderful alternative hair pieces at very reasonable and highly competitive market prices. Buyers also express deep satisfaction with the rapid delivery times and the securely packaged items that always arrive in wonderful condition. Some reviewers were not happy with occasional quality control issues, explaining that a few products felt worn, dirty, or damaged upon arrival. A few consumers additionally pointed out frustrating challenges regarding color accuracy and the notable complexities involved in finding exact shades or managing returns.

Auto-generated from all reviews of this business. For reference only.

What people say

Prices were very good

Prices were very good. I had to return what I bought because they were not what I was thinking (color and the way the style would look on me), but the quality was great and the shipping easy and straightforward. When I know more about the color and style I’m looking for I’ll try this company again.

I love this company

I love this company! Not only does it offer high-end wigs in perfect condition, but it cares about treating its steady customers right. My most recent order (another RW Upstage petite, in biscuit) was a tiny bit wonky--I was overcharged for shipping. I got in touch with the company and said I ordered free shipping, nothing special. Unlike most companies that ignore customers, wig outlet.com got back to me and basically said, "We believe you," and refunded the ten bucks. I appreciate the gesture and communication almost as much as I love the wigs I've been buying from this company for years now. Bravo!

I love the prices BUT

I love the prices and the quality of wigs, BUT too often I have received wigs that were not clean and not in perfect condition. My last purchase was dirty and the Makers tag had been removed, it obviously had been worn more than once by the condition and dirt . I washed the wig and conditioned it but it was not wearable and I had to dispose of it as I would not try to return it and some other woman receive it. Other than that Wig Outlet enables me to purchase a wig I could not be able to purchase

Reply from Wig Outlet2026-07-21

Ellie, Thank you for your feedback and for your continued support. We're glad our pricing helps make quality wigs more affordable. We're very sorry to hear about your recent experience. The condition you described is not the standard we strive for. If you ever receive an item that does not meet your expectations, please contact our Client Care Team so we can review the issue and assist you. We appreciate your feedback and hope to provide you with a better experience in the future.

so glad I took a chance

First off to get a name brand $315 wig for $160 is an extreme bargain. Secondly it came nicely boxed and netted. Third it was in great shape, but with alot of shine that I had to tame down. I also had to cut the lace in front quite a bit, but all in all I'd do it again in a heartbeat. The delivery only took 2 days and then I got the chance to make it mine.

This is my first time ordering a wig

This is my first time ordering a wig. I ordered feature length Raquel Welch which is beautiful.However today I finally decided to try it on and immediately noticed the ends were extremely tangled.I used a wide tooth wig comb and then also noticed 3-4 in.on the ends were extremely dry as if someone used some type of heat on it.Sadly I am now going to have to spend more money in addition to the $300.00 I paid to purchase the wig to find a salon that can maybe fix this issue. I wanted a long wig and now will probably have to have 4inches cut off which Im not happy about.I am extremely disappointed because I thought for the price I was receiving a high quality wig but this to me looks like someone bought it,ruined it and returned it.

Reply from Wig Outlet2026-07-20

Shelly, Thank you for sharing your experience. We're very sorry to hear that your first wig purchase did not meet your expectations. We take great pride in the quality of our products, and we do not resell worn or altered wigs. We'd appreciate the opportunity to review your concerns and make things right. Please reach out to our Client Care Team with photos of the ends of the wig so we can investigate the condition and determine the best resolution. We truly appreciate your feedback and hope to have the chance to restore your confidence in us.

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