Very easy to return and order in a…
Very easy to return and order in a different color.
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Written by the business, not verified by us.Wig Outlet (wigoutlet.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the incredible financial value, mentioning that they can purchase wonderful alternative hair pieces at very reasonable and highly competitive market prices. Buyers also express deep satisfaction with the rapid delivery times and the securely packaged items that always arrive in wonderful condition. Some reviewers were not happy with occasional quality control issues, explaining that a few products felt worn, dirty, or damaged upon arrival. A few consumers additionally pointed out frustrating challenges regarding color accuracy and the notable complexities involved in finding exact shades or managing returns.
Auto-generated from all reviews of this business. For reference only.Very easy to return and order in a different color.
I love this company!!! Great wigs at amazing prices and quick shipping !
Quick delivery. Great service
I love the wig outlet. It is fast, efficient, great prices and great quality. The return process is super easy and efficient as well. It is always difficult to pick a color online however, when I get it right, I’m so excited. I really appreciate the outlet being there for all of us wig wearers !!
People in customer service are courteous, knowledgeable, and very helpful. I really love how quickly they ship and I receive them-UPS. Have ordered MANY wigs from them, and they are always in excellent condition.
I’ve ordered several wigs and have had to return every single one. That alone has cost me over $60! Two were too blonde, others bad quality.
Thank you for sharing your feedback. We are sorry to hear that the wigs you ordered did not meet your expectations and that you incurred significant return shipping costs as a result. We understand how frustrating it can be when color, quality, or overall appearance differs from what you expected. Our goal is always to provide products that our customers can feel confident wearing, and we regret that this was not your experience. We would appreciate the opportunity to discuss your concerns further and see how we may be able to assist. Please contact our Client Care team at your convenience so we can review your order history and work toward a resolution.
Fast shipping. Wig looks good. Although I haven’t tried it yet.
Received quickly. Wig color is great. Comfortable to wear.
Returns made easy but having a hard time find the correct wig to work! I like low density but then when Esprit came it was too tight😞
THE WIGS ARE A REASONABLE PRICE, AND YOUR CORRESPONDENCE IS THE BEST I'VE EVER EXPERIENCED......YOU ANSWER QUESTIONS, SOLVE PROBLEMS, AND KEEP IN TOUCH.
Please let people know when they order a wig that they will be charged postage for a return. I know you state there is no restocking fee, but the return fee seemed a little high to me considering the package did not weigh that much.
Wig Outlet is a reliable retailer who serves its customers well. Thank you.
Quick response my products and wig arrived packed very well. The rep that helped was amazing
I appreciate the fast shipping, with no long wait times.
It was very very fast shipping! The prices are fantastic and great
Espirit by Ellen Wille is my favorite. I have purchased her 6 or 7 times in different colors over the last 4 years. My only complaint is that they make one side has nice soft waves, but the other side is almost straight in the front. Every one has been this way, so it's how they make it. Since it's not heat friendly, you can't add any waves. 😢
I appreciate Wig Outlet because of the fabulous deals you can find. Also, the ease of their return process is so MUCH BETTER than other companies I have delt with. The only reason I had to return my wigs are that they didn't fit (my bad)- definitely measure correctly in advance! Great customer service! I will be buying wigs from them for sure in the future!
202 reviews matching