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Beauty & Well-being

Wig Outlet

ClaimedCollecting reviews

202 reviews

4.7202 reviews
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About Wig Outlet

Data updated
Website
wigoutlet.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (11/11)
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About this business

SAVE Up To 70% on Name Brand Wigs and Hairpieces. New Inventory Added Daily! FREE Shipping over $99

Written by the business, not verified by us.

Is Wig Outlet legit?

Wig Outlet (wigoutlet.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the incredible financial value, mentioning that they can purchase wonderful alternative hair pieces at very reasonable and highly competitive market prices. Buyers also express deep satisfaction with the rapid delivery times and the securely packaged items that always arrive in wonderful condition. Some reviewers were not happy with occasional quality control issues, explaining that a few products felt worn, dirty, or damaged upon arrival. A few consumers additionally pointed out frustrating challenges regarding color accuracy and the notable complexities involved in finding exact shades or managing returns.

Auto-generated from all reviews of this business. For reference only.

What people say

Too many returns

I’ve ordered several wigs and have had to return every single one. That alone has cost me over $60! Two were too blonde, others bad quality.

Reply from Wig Outlet2026-06-23

Thank you for sharing your feedback. We are sorry to hear that the wigs you ordered did not meet your expectations and that you incurred significant return shipping costs as a result. We understand how frustrating it can be when color, quality, or overall appearance differs from what you expected. Our goal is always to provide products that our customers can feel confident wearing, and we regret that this was not your experience. We would appreciate the opportunity to discuss your concerns further and see how we may be able to assist. Please contact our Client Care team at your convenience so we can review your order history and work toward a resolution.

Espirit by Ellen Wille is my favorite

Espirit by Ellen Wille is my favorite. I have purchased her 6 or 7 times in different colors over the last 4 years. My only complaint is that they make one side has nice soft waves, but the other side is almost straight in the front. Every one has been this way, so it's how they make it. Since it's not heat friendly, you can't add any waves. 😢

Great company with integrity!

I appreciate Wig Outlet because of the fabulous deals you can find. Also, the ease of their return process is so MUCH BETTER than other companies I have delt with. The only reason I had to return my wigs are that they didn't fit (my bad)- definitely measure correctly in advance! Great customer service! I will be buying wigs from them for sure in the future!

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