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Beauty & Well-being

Wig Outlet

ClaimedCollecting reviews

202 reviews

4.7202 reviews
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About Wig Outlet

Data updated
Website
wigoutlet.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (11/11)
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About this business

SAVE Up To 70% on Name Brand Wigs and Hairpieces. New Inventory Added Daily! FREE Shipping over $99

Written by the business, not verified by us.

Is Wig Outlet legit?

Wig Outlet (wigoutlet.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the incredible financial value, mentioning that they can purchase wonderful alternative hair pieces at very reasonable and highly competitive market prices. Buyers also express deep satisfaction with the rapid delivery times and the securely packaged items that always arrive in wonderful condition. Some reviewers were not happy with occasional quality control issues, explaining that a few products felt worn, dirty, or damaged upon arrival. A few consumers additionally pointed out frustrating challenges regarding color accuracy and the notable complexities involved in finding exact shades or managing returns.

Auto-generated from all reviews of this business. For reference only.

What people say

Mullet/Used?

The wig was ugly. It looked like a mullet. It didn’t arrive with any health/safety protection to try it on. Then, when I went to return, there was nothing saying I couldn’t. It let me print the return label and everything. A couple of days after I shipped it back it says it was not returnable and it showed back up at my house. If it was not returnable, why did the website let me go through to process of it and print the label?

Reply from Wig Outlet2026-05-27

Graham, We’re sorry to hear you were disappointed with the wig and the return experience. We understand how frustrating it must have been to go through the return process, print a label, and ship the item back only to later find out it was not eligible for return. Our wigs cannot be returned once they have been worn or altered. However, we agree the return portal should have communicated that more clearly before allowing the return label to be generated, and we apologize for the confusion and inconvenience this caused. We truly appreciate your feedback and are using it to improve both our return process and communication moving forward.

Disappointing

Neither of these wigs appeared to go through any type of quality control. One was a complete mess inside of the cap and the other appeared to have been cut. Although they were both open box items, one should’ve been cleaned up, so to speak and the other just shouldn’t have been resold at all. I’ve made other purchases through here and received beautiful wigs, so this was really disappointing.

Reply from Wig Outlet2026-05-21

Teri, We’re very sorry to hear these wigs did not meet expectations, especially after you’ve had positive experiences with us in the past. While open box items may show minor signs of handling, they are carefully inspected before being resold. What you described is not the experience we want for our customers, and we understand your disappointment. We truly appreciate your feedback and will be sharing this with our quality control team to help prevent situations like this moving forward. Please reach out to our customer service team so we can make this right for you.

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