Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Written by the business, not verified by us.Wigs.com – The Wig Experts™ (wigs.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping times, the exceptionally wide selection of products, and the intuitive ordering process that makes finding desired styles simple and straightforward. Shoppers also appreciate the generous return policy and efficient customer service which consistently ensures a smooth and satisfying purchasing journey. However, some customers also noted that the return process can occasionally become complicated and expensive depending on the specific situation. A few reviewers experienced difficulties with international shipping costs or found that certain wig densities and cap constructions did not meet their personal expectations.
Auto-generated from all reviews of this business. For reference only.There is a reason I order my wigs in quanities...because I love the quality & styles Wigs.com has to offer. And their return policy is very accommodating. Just be sure its unworn & the tag is still attached. I mean you can't beat that.
Beverly, We're so pleased to hear you love the quality and styles we offer! It's wonderful to know that our return policy adds to your positive experience with us.
Ali D, We're so glad to hear you enjoyed our fast delivery and great service! We truly appreciate your positive feedback.
I have had all 15 of my RACHEL WELCH WIGS FOR 13 YEARS. THERE IS SOMETHING ABOUT BEING BALD AND NO ONE KNOWS WHY. I AM THANKFUL FOR THESE WIGS.
Paula, We are so glad to hear our wigs have provided you with such comfort and confidence for so many years. Your kind words mean a lot to us.
Love the length, color and how it felt on by head. I would’ve loved a better fit around my bare head due to complete hair loss. That could be improved by the manufacturer. Otherwise, I love 💕 it.
Cornelia, We're so glad to hear you love the length, color, and feel of it! We appreciate your feedback regarding the fit for complete hair loss and will certainly pass that along to our manufacturing team for consideration. Thank you for your kind words!
I had only bought 2 wigs before using Wigs.com, and those purchases were made in person from a local wig stylist. After two years I wanted something new and had been impressed with the Belle Tress City Collection. Still, I was hesitant to buy one without seeing the color in person. I decided to schedule an online session with a Wigs.com consultant, which proved to be valuable. In the end, I purchased the wig I liked in 2 different colors from Wigs.com. Once I was able to try on both colors, I knew which one to keep. It was very easy to then return the second color. I wish someone sold Belle Tress locally. But Wigs.com worked out very well. I'll definitely be back!
Christie, We are so pleased to hear about your positive experience with us! It's wonderful that our online consultation proved valuable in helping you find the perfect Belle Tress City Collection wig, especially when trying to decide between colors. We understand the importance of seeing colors in person, and we're glad our process made it easy for you to try both options and return the one that wasn't quite right. We truly appreciate your kind words and look forward to assisting you again in the future!
Ease, price, quality, reliability
JustAnswer Customer Coole, We're delighted you found our offerings easy to use, affordable, high-quality, and dependable. We truly appreciate your positive feedback!
I am thrilled with this wig! She is gorgeous! Great density and fits my petite head nicely!
Paula, We are absolutely thrilled to hear how much you love your wig and that it's such a perfect fit for your petite head! Your positive feedback truly brightens our day.
As always the variety and prices are great, but what stands out for me is the customer service. The care taken in packaging my pieces is really super. I received my last order right on time and I love it and I will always shop with Wigs.com!
Hi Rose Anne, Thank you so much for your wonderful review and kind words — they truly mean the world to us! We're so glad to hear you love your new piece and that your order arrived right on time. It's always a pleasure serving such a loyal customer, and we look forward to continuing to be your go-to for wigs and toppers. Thank you for shopping with us!
Quick to ship, fair pricing, great transaction!
Mary, We are truly delighted to hear about your positive experience with us. We appreciate your kind words regarding our shipping speed and pricing. Thank you for your feedback!
The experience with wigs.com and the shipment and service was 5 stars but the Jon Renau wig I bought has dark knots in the part. I used several things to try to fix this but the knots are too dark to really cover them well. I had a student know it was a wig right away and she said it was because of the part.
Kim, We appreciate you sharing your experience with us. We are glad to hear that our service met your expectations. We understand your disappointment with the wig's dark knots and the difficulty in concealing them. We value your feedback as it helps us improve.
I have ordered 3 wigs from Wigs.com now. I order the same one. It is most like the hair I had and most people don't know I wear a wig. They've been fast, presentation is great and I have absolutely no complaints.
Dee Anderson, We are so delighted to hear that you've found a wig that perfectly matches your natural hair and that you're consistently happy with your purchases! It's wonderful to know that our fast service and presentation meet your expectations.
I’ve always bought my wigs at Wigs.com and wouldn’t shop anywhere else! Fast shipping and reasonable prices for the style I wear. I’ve never been disappointed.
Vicky, We're so happy to hear that you've consistently had such a positive experience with us! We truly appreciate your loyalty and are delighted that our fast shipping and reasonable prices meet your expectations. It's wonderful to know you've never been disappointed.
The quality is good. I receive my orders quickly. They have sales often so I can get an affordable wig that I really enjoy.
Lisa, We're so pleased to hear you're happy with the quality of our products and the speed of your deliveries! It's wonderful that you can find affordable wigs you enjoy during our sales. Thank you for your positive feedback!
Wigs.com has been such a blessing to me! I’m currently battling major hair loss and the 2 wigs I’ve purchased, Ignite and Sky, are absolutely amazing! They are such great quality wigs at a fantastic price! I feel comfortable and confident in them both!
Lisa, We're so happy to hear that our wigs have been such a blessing to you during this challenging time. It's wonderful that the two wigs you purchased are of amazing quality and make you feel comfortable and confident!
The wigs are great! I love that you have petite options as well as density options. I have a really small head and the two wigs I purchased fit nice and snug. Thank you!
Kelly, We're so glad to hear that our petite and density options worked perfectly for you! It's wonderful that the two wigs you purchased fit so nicely. Thank you for sharing your positive experience!
Great company to work with for product, fast shipping and best return policy around. Much appreciated.
Sandra, We're so happy to hear you had a great experience with our product, fast shipping, and return policy. We truly appreciate your kind words!
Great website with many choices and a reasonable price. Quick service, too!
Karen, We're so happy to hear you found our website easy to use with a great selection and good prices! We appreciate you highlighting our quick service.
Easy on-line ordering, quick delivery, quality product.
Dale, We are so pleased to hear that your online ordering experience was easy and that you received your quality product quickly. Thank you for your wonderful feedback!
Shabrena was the best! She was so helpful in choosing just the right style and color. She even offered styling advice for my son’s upcoming wedding. I love my new wig!
JSA, We're so happy to hear that our team member was so helpful in assisting you with choosing the perfect style and color! We're thrilled you love your new wig and received excellent styling advice.
Fast shipping. The wig was very cute, just not my style. The bangs were too short for me. It also seemed to run small. Returning m
Vicki, We appreciate your feedback on the wig's style and fit. We understand the bangs were too short and the sizing was not ideal for you. We are always working to improve our products.
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