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Beauty & Well-being

Wigs.com – The Wig Experts™

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201 reviews

4.5201 reviews
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About Wigs.com – The Wig Experts™

Data updated
Website
wigs.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (22/22)
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About this business

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Written by the business, not verified by us.

Is Wigs.com – The Wig Experts™ legit?

Wigs.com – The Wig Experts™ (wigs.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping times, the exceptionally wide selection of products, and the intuitive ordering process that makes finding desired styles simple and straightforward. Shoppers also appreciate the generous return policy and efficient customer service which consistently ensures a smooth and satisfying purchasing journey. However, some customers also noted that the return process can occasionally become complicated and expensive depending on the specific situation. A few reviewers experienced difficulties with international shipping costs or found that certain wig densities and cap constructions did not meet their personal expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

I hate it

I hate it! Not even close to the color shown! I will be returning it & expect a credit on my card!

Reply from Wigs.com – The Wig Experts™2026-07-24

LaDonna, We're sorry to hear the color wasn't what you expected. We understand how disappointing that can be. Once we receive and inspect your return, we'll process your refund back to your original payment method in accordance with our return policy. We appreciate you giving us the opportunity to make this right.

New style

I had been looking for a different style, just a bit longer than what I had been wearing. It’s just what I wanted. Just the right amount of hair, and perfect color. I love it! What more can I say?

Reply from Wigs.com – The Wig Experts™2026-07-21

JoAnn, We're so happy to hear that you found exactly what you were looking for! It's wonderful that the style, length, amount of hair, and color are all perfect for you. We appreciate your enthusiastic feedback!

Great CS and return policy

Great CS and return policy! Super easy, the product was great but the color was just too dark for my taste. Easy return and I have purchased other items from them that I was thrilled with. Not every wig company lets you return items so I considered the entire process AMAZING!

Reply from Wigs.com – The Wig Experts™2026-07-21

Jami, We're so glad to hear you had a great experience with our customer service and return policy! It's wonderful that the return process was easy for you, even though the color wasn't quite right. We appreciate you sharing your positive feedback!

wig did look the same as picture on…

wig did look the same as picture on line. very disappointed. Return was not as easy as it sounded.

Reply from Wigs.com – The Wig Experts™2026-07-21

Thank you for your feedback. We're sorry to hear the wig did not meet your expectations or match what you were expecting from the online photos. We also apologize that the return process was more difficult than anticipated. Your comments are appreciated and will be shared with our team as we continue working to improve both our product presentation and customer experience.

Fits well

Fits well , looks good :-) . Arrived in a timely manner , at a good discount & free shipping . Husband says it looks nice & color better than my old wig !!!

Reply from Wigs.com – The Wig Experts™2026-07-21

Kirsten, We're so happy to hear that your new wig fits well and looks good! It's wonderful that it arrived quickly and that your husband loves the color.

Massive Disappointment

Ordered the very expensive Carrie Lite Petite human hair wig. The color 1B was misrepresented. It is a ridiculous box- dyed blue black with a plastic doll hair shine. The wig itself was too small for my 21 inch skull and looked absurd. Like a black coon skin cap on my head. This mass produced highly overrated wig from Jon Renau is not worth $200 let alone close to $3000. I tried it on briefly and returned it. I am still awaiting my refund. Last wig I will order from Wigs.com or any other online purveyor. The alternative hair industry offers us only poor quality and predatory pricing. I will stick to my clippy.

Reply from Wigs.com – The Wig Experts™2026-07-21

Emmie, Thank you for sharing your feedback. We're sorry to hear the wig did not meet your expectations in regard to the color, fit, or overall quality. We understand how disappointing that experience can be. If your return has been received, please allow 2–5 business days for processing, with an additional 3–9 business days for your financial institution to post the refund. We appreciate your comments and will share them with our team.

Not what I was expecting

Not what I was expecting Little "Combs" don't hold my thin hair Took forever to arrive Won't be using them

Reply from Wigs.com – The Wig Experts™2026-07-21

Thank you for your feedback. We're sorry to hear the hairpiece did not meet your expectations and that the clips were not a good fit for your hair. We also apologize for the delay in delivery. We appreciate you sharing your experience and will pass your comments along to our team.

I order was quick for delivery and my…

I order was quick for delivery and my wig was beautiful just not the color for me. Return is quick and easy.

Reply from Wigs.com – The Wig Experts™2026-07-21

Linda, We're so glad to hear that your order arrived quickly and that you found the wig beautiful, even if the color wasn't quite right for you. We appreciate you acknowledging how easy and quick the return process was.

Fast shipping, easy returns, responsive sustomer service

Fast shipping, easy returns, responsive customer service.

Reply from Wigs.com – The Wig Experts™2026-07-20

Chandra, We're so happy to hear that you had a positive experience with our shipping, returns, and customer service. Thank you for your wonderful feedback!

This is the third time that I've…

This is the third time that I've purchased the Raquel Welch Sparkle wig. It's an attractive short style and I get compliments about my "pretty hair. " I always buy two wigs at a time so that I can rotate them to make them last longer. This is the first time that I have ordered from WIGS.com. They were having a sale and the price was excellent. My wigs arrived quickly and they were in perfect condition. I plan to buy from WIGS.com again in the future.

Reply from Wigs.com – The Wig Experts™2026-07-20

Gale G., We are so happy to hear how much you love the Raquel Welch Sparkle wig and that it brings you so many compliments! We are also delighted that your first experience ordering from us was a positive one, with quick delivery and perfect product condition. We truly appreciate your kind words and look forward to serving you again in the future.

Everything was great

Everything was great! Beautiful wig! Have had head injury in the past and wig gave me a headache! Sorry for trouble!

Reply from Wigs.com – The Wig Experts™2026-07-20

Julia, We're so glad you found the wig beautiful! We're truly sorry to hear it caused discomfort due to your past head injury. We appreciate your feedback.

I have cancer and have lost my hair

I have cancer and have lost my hair. I found I could wear wigs. It open up a whole world of self confidence for me. I could always find beautiful wigs from WIG.COM AND OTHER AFFILIATE WIG COMPANIES. I LOOKED FORWARD TO THE UPS TRUCK DELIVERY. AND, thrilled to open up my new wig. MaryAnn Hanna 949-350-5680

Reply from Wigs.com – The Wig Experts™2026-07-17

Mary, We are so touched to hear how our wigs have brought you such joy and confidence during a challenging time. It truly warms our hearts to know that our products have made such a positive impact on your life. We are delighted to be a part of your journey.

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