Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Written by the business, not verified by us.Wigs.com – The Wig Experts™ (wigs.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping times, the exceptionally wide selection of products, and the intuitive ordering process that makes finding desired styles simple and straightforward. Shoppers also appreciate the generous return policy and efficient customer service which consistently ensures a smooth and satisfying purchasing journey. However, some customers also noted that the return process can occasionally become complicated and expensive depending on the specific situation. A few reviewers experienced difficulties with international shipping costs or found that certain wig densities and cap constructions did not meet their personal expectations.
Auto-generated from all reviews of this business. For reference only.Wig exactly as expected and will order again
shellie, We're delighted to hear that the wig met your expectations! We truly appreciate your positive feedback and look forward to your next order.
The quality, color and ease of returns for the products that don't work is fantastic. Also the instructions and information on your website are wonderful. Thank you so much for providing such a great service.
Cherie, We're so glad to hear you're pleased with the quality, color, and ease of returns for our products. We also appreciate your kind words about the information on our website. Thank you for acknowledging our great service!
Quick shipping. Beautiful wig, reasonably priced and a lot of resources. Thank you!
Kathleen, We are so happy to hear that you are pleased with your beautiful wig and found it to be reasonably priced! We appreciate you acknowledging our quick shipping and the resources we provide.
I love your fast shipping. When you need a wig, you want it yesterday! However, i thought i read free shipping, and i was charged 12.00 or something for shipping. My wig was 140.00, so it was over your threshold. Love your 30% off sale! Everything is so expensive these days! I trust your websit! There are a lot of scammers out there. Thanks for being GREAT!
Dee, Thank you so much for your kind words and for your continued trust in us! We're thrilled to hear you were happy with the fast shipping and your new wig. Regarding the shipping charge, free shipping is available on qualifying orders, but it is not applied automatically during checkout. It must be selected as the shipping method before the order is placed. We appreciate your feedback and will be sure to share it with our team. Thank you again for your support; we truly appreciate you choosing Wigs.com!
This wig is poorly made. The synthetic hair at the crown sticks straight up and I had to wet it down and form it better with my hands but the hair still pops back up at the crown. It appears to be placed incorrectly at the crown or the hair there are just too short. The bangs are also weird and it doesn’t lay right. Sparsely sewn into wig. I have been using this wig for a decade and this one is the worst one I have ever gotten.
Donna, We're sorry to hear this wig did not meet the quality you've come to expect, especially after wearing this style for so many years. That is certainly not the experience we want for our long-time customers. We appreciate you sharing your feedback regarding the crown, bangs, and overall construction, and we'll be sure to pass your comments along to the manufacturer for review. Thank you for taking the time to let us know about your experience.
In love with my wonderful new wig. It is exactly as represented on your website. Delivery was quick. No complaints whatsoever! Happy girl here.
Moon, We're so happy to hear how much you love your new wig! It's wonderful to know that it met your expectations and that delivery was quick. We appreciate your positive feedback!
The quality of the wig was everything I expected and more
Kalyn B, We are so happy to hear that the quality of the wig exceeded your expectations! Thank you for sharing your positive experience with us.
Excellent customer service. Exceptional return policy
Nancy, We are so happy to hear you had such a positive experience with our customer service and found our return policy to be exceptional. Thank you for sharing your feedback!
It’s absolutely beautiful!! Shipping was very fast.
Sandra , We are so happy to hear that you find it absolutely beautiful! We appreciate you taking the time to acknowledge our fast shipping.
The wig was supposed to be light and airy. And it’s so much heavier than the Meg wig I ordered 9 months before. So it’s hot. Made well. But flatter than your main picture.
Char, We appreciate your feedback regarding the wig's weight and appearance compared to our main picture. We understand your concern about it being hotter than expected. We are always working to improve our products.
Non of the wigs worked for me. They were great on the returns. Very fast. I definitely will try ordering from them again.
William, We're happy to hear that our return process was so efficient for you! We understand that not every wig is the perfect fit, and we truly appreciate your willingness to try us again.
Hair tie pieces were lacking in fullness and the bands are hard to manage when putting them in. Very disappointing.
We're sorry to hear the hair tie pieces did not meet your expectations. We appreciate your feedback regarding the fullness and the difficulty of using the bands, as it helps us identify areas for improvement. We understand how disappointing this experience must have been and appreciate you taking the time to share your thoughts.
Brenda, We appreciate you taking the time to share your thoughts on the delivery speed. We are always working to improve our services.
I bought 2 wigs as this is my first purchase. The curated wig by Rachael Welch was perfect for my every day need! The color matched my hair to a T. I did return the other wig as it had way too much black in it. Great Experience
Cynthia, We're so happy to hear that the Rachael Welch wig was a perfect match for your everyday needs! We understand that sometimes a style or color isn't quite right, and we're glad the return process was easy for you. We appreciate your positive feedback!
The delivery was well before expected and I am very pleased with my purchase. Thank you so much.
Betty, We're so happy to hear that your delivery arrived quickly and that you are pleased with your purchase. Thank you for your wonderful feedback!
This was my very first wig purchase and it went well. The wig came promptly and I very happy with my purchase.
Susan, We're so happy to hear that your first wig purchase with us was a positive experience and that you're very happy with it! We appreciate you choosing us.
Gorgeous wigs. Fast service.
Serena, We are so happy to hear you enjoyed our wigs and appreciated our fast service. We truly value your positive feedback!
Loved the hat . Boosted my spirits. Good service
Winnie, We are so happy to hear that you loved the hat and that it boosted your spirits! Thank you for sharing your positive experience with our service.
Easy order, fast delivery!!
Pam, We're so happy to hear that our ordering process was easy and that your delivery arrived quickly! We appreciate your positive feedback.
I had a very good experience with wigs.com
Jackie, We are delighted to hear you had such a positive experience with us. Thank you for sharing your kind words!
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