About Quicken Willmaker
Data updated- Website
- willmaker.com
- Category
- Legal Services & Government
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 86% (6/7)
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About this business
Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.
Written by the business, not verified by us.Is Quicken Willmaker legit?
Quicken Willmaker (willmaker.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly, guiding them step by step through estate planning with thorough and clear instructions. Consumers often express that they appreciate how simple it is to understand the questions and complete their personal legal documents without encountering any unexpected stress. However, some customers also noted difficulties when trying to reach out and get help from customer support agents. A few other people additionally felt that making necessary edits or updates to previously saved documents can occasionally present an unexpected challenge.
Auto-generated from all reviews of this business. For reference only.What people say
Very easy to follow the prompts and…
Very easy to follow the prompts and explaning each screen.
Great customer service
Reply from Quicken Willmaker2026-07-09
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our service. If you need any assistance at any point, don't hesitate to reach out.
The entire process was quite easily…
The entire process was quite easily spelled out for me. All I had to do was follow the directions and I had a will and final directive.
Reply from Quicken Willmaker2026-07-09
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
Very easy to use.
Reply from Quicken Willmaker2026-07-09
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
Say No to Attorneys!
I'm grateful to prepare end-of-life documents without paying the exorbitant fees charged by attorneys.
Reply from Quicken Willmaker2026-06-23
Thank you for choosing WillMaker and providing feedback! We're glad to hear that our service helped you prepare your end-of-life documents in a cost-effective way. If you need any assistance at any point, don't hesitate to reach out.
Good product
Although the program is simple to use and follow, making changes or corrections to some documents are a challenge. Awaiting an answer from Support.
Reply from Quicken Willmaker2026-06-19
Hi Jim, Thank you for choosing WillMaker and for sharing your feedback. Our support team responded on June 10, but we haven't heard back from you yet. We'd love the opportunity to help with any changes or corrections you need. Please let us know how we can assist, and we'll be happy to work with you to resolve the issue. Please reach out to us at (800) 728-3555 or email us at [email protected]. We're here for you Monday - Friday, 9am-6pm EST.
Super easy process
Super easy process. Documents were accepted by the bank without issue.
Reply from Quicken Willmaker2026-06-17
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
website is a joke!
website is a joke!! wont allow to move forward because the website is NOT able to do simple math. wont allow me to input 22.5 % forces me to change to either 22 or 23 & when I comply it responds with that i didn't reach 100 No sh*&* sherlock. For a company that rakes in millions, try using some of the money to take care of this. June 20, had contacted support for help, opened a ticket. Haven't heard anything back from them yet.
Reply from Quicken Willmaker2026-06-22
Hi Steve, Thank you for sharing your feedback. We’re sorry to hear about your experience. Our team has been in touch with you, and we’re currently exploring ways to support percentages with decimal values to improve the process.
Not quite finished, I'm working on it.. "attorney free"
User 101 friendly, confusion free, very thorough program. Keep UP the good work!
Reply from Quicken Willmaker2026-06-17
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product user friendly. If you need any assistance at any point, don't hesitate to reach out.
All instructions and examples easy to…
All instructions and examples easy to understand. User interface well laid out.
Reply from Quicken Willmaker2026-06-17
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
Not the 1st time I've used this…
Not the 1st time I've used this product. Just needed to update old will. Seems to work smoothly.
Reply from Quicken Willmaker2026-05-21
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
I thought by paying it would create the…
I thought by paying it would create the trust for me. All it did was generate a document that I have to go get notorized and then fund the trust with all of my assets. Could’ve just went to a lawyer to save the headache.
Reply from Quicken Willmaker2026-05-21
Thank you for sharing your feedback. We’re sorry to hear the process felt frustrating. WillMaker is designed to help users create complete and legally valid estate planning documents, but certain final steps — such as signing, notarizing, and funding a trust with assets — must still be completed separately. The program includes instructions to help guide users through those steps, but we understand estate planning can feel overwhelming, and for some people, working directly with an attorney may be the better fit. We're happy to walk you through the process if you'd like more clarity, please reach out to us at (800) 728-3555 or email us at [email protected]. We're here for you Monday - Friday, 9am-6pm EST.
Pretty easy process!
It was easy to do. Pretty self explanatory and thorough. We just need to print it and get it signed. My husbands is done just need to do mine. I was first thinking that they would be combined.
Reply from Quicken Willmaker2026-05-21
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
WillMaker or Everplans; Both are Terrible
Signed up with WillMaker and paid the fee. Tried to start estate planning, was transferred to something called EVERPLANS. As I believed this was a part of WillMaker, I continued as requested. Now, I can't get into Willmaker nor EVERPLANS! Called the WillMaker help line, could barely hear the customer rep, certainly not well enough to try to conduct business. So, I am done with it all. Please take this review as seriously as it was written. Buyer beware!
Reply from Quicken Willmaker2026-05-21
We're sorry to hear that about the difficulties accessing your accounts, and we apologize for the poor connection when you called our support line. WillMaker's All-Access bundle includes a subscription to Everplans, but WillMaker and Everplans are separate businesses and require separate logins. We take your feedback seriously and would appreciate the opportunity to help. Since we don't have enough details to look up your account, please reach out to us at (800) 728-3555 or email us at [email protected]. We're here for you Monday - Friday, 9am-6pm EST.
Great product for the price
Great product for the price. Very user friendly with easy instructions to complete forms. Very informational as well. Will definitely recommend to friends and family.
Reply from Quicken Willmaker2026-05-21
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use and met your needs. If you need any assistance at any point, don't hesitate to reach out.
Good information on creating a will
Good information on creating a will - I have not finished, but the prompts show what is needed
Reply from Quicken Willmaker2026-05-21
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
The software produced a document that…
The software produced a document that was accepted by legal review at large financial institutions. This was critical in allowing me to help a disabled relative when she was ill.
Reply from Quicken Willmaker2026-05-21
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product met your needs. If you need any assistance at any point, don't hesitate to reach out.
Nolo Revokable Living Trust
I did a RLT for my Dad in November 1991 by Nolo on 3 1/2 inch floppy disks. Everything worked great. This new Quicken Willmaker and Trust seems to be working just as well.
Reply from Quicken Willmaker2026-05-21
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product is up to your standards. If you need any assistance at any point, don't hesitate to reach out.
Easy
Easy, logical, concise, and complete. Priced right.
Reply from Quicken Willmaker2026-04-22
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
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