Nolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.
Written by the business, not verified by us.Quicken Willmaker (willmaker.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly, guiding them step by step through estate planning with thorough and clear instructions. Consumers often express that they appreciate how simple it is to understand the questions and complete their personal legal documents without encountering any unexpected stress. However, some customers also noted difficulties when trying to reach out and get help from customer support agents. A few other people additionally felt that making necessary edits or updates to previously saved documents can occasionally present an unexpected challenge.
Auto-generated from all reviews of this business. For reference only.Thank you for choosing WillMaker and providing feedback! We're glad to hear that our team was able to help you quickly. If you need any assistance at any point, don't hesitate to reach out.
Thank you for your feedback. We’re glad to hear that our customer service team has met your expectations. If you need anything further, please don’t hesitate to reach out—we’re here to help.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you found our product easy to use. If you need any assistance at any point, don't hesitate to reach out.
Quicken Willmaker responding quickly to my telephone call. I had a 2021 version and needed to upgrade to the latest version so Willmaker made the process very easy.
Thank you for your feedback. We’re glad to hear that our customer service team has met your expectations. If you need anything further, please don’t hesitate to reach out—we’re here to help.
I used this software 5 years ago. I needed to update everything, so I decided I'd try LegalZoom instead. What a mistake! Their software offered almost no options on most forms (e.g., couldn't list alternates for anything!). There was no place to enter contact information for any of the people named. It was just so basic (and still $149). When I chatted with them, eventually they said, "Just pull it into Word and edit it there." Are you kidding? I argued with them for a while and got my money back. I returned to Willmaker. Here, every person named has full contact info listed on the forms. You can list up to two alternates in succession for each form. There are ABUNDANT instructions for me and for my executor, power of attorney, and healthcare power of attorney. And it says, "don't edit these in Word - that's dangerous! Go back to the software to make changes." I feel so much safer now. I hope I won't need to edit them again. I also hope that when I pass, everything is legitimate and doesn't cause problems for my survivors. Based on what I've seen, this is the best product available.
Hi Thomas! Thank you for choosing WillMaker! We're glad to hear that you were satisfied with our product. It’s great to hear that features like our "adding alternates" and including full contact information made a difference for you—that’s exactly what we aim to provide so everything is as complete and straightforward as possible for you and your loved ones. If you ever do need to make updates down the line or have any questions, we’re always here to help. Thanks again for your thoughtful feedback!
I was thoroughly impressed with Quicken Willmaker Plus. It was very self explanatory and covered so much more than I expected. I was able to create a will for my husband and myself and also a Power of financial attorney. It guided me through every step of the way and offered great pros and cons to consider about the various choices. Very professional and well thought out. I needed to call once for help and the customer service agent was able to help me solve my problem quickly. The value for what I paid was incredible. I feel much better now having an updated will that covers everything I needed. Thank you Quicken Willmaker for creating such an amazing product!!!
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
Getting a current version of Willmaker was easy.. Downloaded the program, ran it and completed my document in a short period of time.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
This is an extremely easy product to use. The instructions are easy and if you find yourself needing more help, there are instructions on what it means.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
I don't like leaving bad reviews. We were hopeful with the software. We'd tried two others without success, but the reviews were good for Willmaker. The software is unforgiving. For example, I made a mistake (don't we all?) when I selected that the executor should not be paid. It was impossible to correct. I spent 2 hours on the phone with the helpful and nice support, but they were unable to resolve the problem. Since the executor's name flowed thru the document, I couldn't work around the error. A technical ticket was created but I never received a response. In the end, we had to download all the forms and make manual corrections with a PDF editor, which is not ideal. I had another problem with the will as well. I tried to work around the problem and ending up having to completely redo the will. If you have an easy estate and you never make a wrong choice with the software, you'll do fine. Good luck! Update: 4/2/26 After this review, Nolo reached out to me and I spoke with the lead developer and we went over my technical issues (even though our wills and trust are done and signed). One issue is in the works to be fixed. The other is a complicated aspect of our situation that I underappreciated. I loved that they took my review to heart and analyzed their systems to correct the process. Unfortunately, my technical ticket fell through the cracks. Bottom line: if you have an uncomplicated will and estate, this is a very good, less expensive option than an attorney.
Hi Kristy, I’m really sorry for the frustration you experienced, especially after putting in so much time and effort trying to resolve the issue. I’m glad to hear our support team was able to assist as much as possible, and provide you with the help you needed. If there’s anything else we can do for you please don’t hesitate to reach out. And again, thank you for choosing WillMaker. Feel free to contact Nolo's customer support team at (800) 728-3555 or [email protected] if anything comes up.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product.
This is my third purchase of your software. I am generally satisfied with the input and completed documents. However, the weakness is the omission of a specific bequest form allowing for the award of jewelry, art, firearms, etc. I have to generate an addendum to the will for these items. Thank you for your attention.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. WillMaker allows the user to create specific bequests for individual items in both the will and the living trust. Feel free to contact Nolo's customer support team at (800) 728-3555 or [email protected].
Works great, easy-to-use.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
Thank you for choosing WillMaker and providing feedback!
I needed to update my 10-year-old Will to reflect life changes and to adhere to laws in the state to which I had moved. I researched numerous will-making products, but I chose Quicken Willmaker's software because it contained all of the documents I needed. I found it to be very easy to use and I'm confident my wishes will now be fully executed at the end of my life.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product and found it easy to use. If you need any assistance at any point, don't hesitate to reach out.
What my wife and I found especially helpful in using Quicken Willmaker in creating our wills and power of attorney documents (health and finance) was the clear and easy to follow step-by-step guidance provided by Willmaker through the process.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
Great software, easy to use.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that our software is easy to use. If you need any assistance at any point, don't hesitate to reach out.
Willmaker gets the job done easily and accurately.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
Without having any legal knowledge (re: the development of a Will (for estate purposes)), this product was straightforward.. it offered and explained all the relevant docs to prepare;... and generally, it developed an outcome that I needed (which was a 'Will' document that I felt represented all that I needed for my estate planning and piece of mind).
Mike, Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
It's hard to believe this company has such a high rating. There is NO ability to deviate even slightly from the very basic format they present. In fact, this seems more like a will posing as a trust. I could find no accommodation for a subsequent trustee in case I was incapacitated for any reason, no financial power of attorney, no medical power of attorney to make any medical decisions in the event I become incapacitated. All this does is allow you to designate what needs to be included in your estate and who the beneficiaries are and how much of your estate goes to each one to avoid probate. I do have a real trust from a real attorney that needs updating that contains all of the things just mentioned so that's why I am aware of what they've left out. I am sure that in a few years an AI legal agent will offer a comprehensive trust for people for a reasonable price, but this certainly isn't it !! : (
We’re sorry to hear that your experience with WillMaker didn’t meet your expectations. We appreciate the chance to clarify a few points and help you get the most out of the product. WillMaker does support multiple levels of successor trustees within its living trust documents. It also includes a comprehensive, state-specific health care directive (including a medical power of attorney) and our Plus and All-Access bundles provide a highly customizable durable financial power of attorney as well. It sounds like some of these features may not have been easy to find or use, and we’d really like the opportunity to walk you through them and make things right. Please contact us at (800) 728-3555 or email us at [email protected] and our team will be happy to assist you.
Easy straightforward process. Excellent instructions. Inexpensive but solid avenue for getting your affairs in order.
Thank you for choosing WillMaker and providing feedback! We're glad to hear that you were satisfied with our product. If you need any assistance at any point, don't hesitate to reach out.
102 reviews matching
Trust & Will
LegalZoom
FreeWill
eForms
LawDepot
Rocket Lawyer
YourForms
Apostilles.us